MAG Powersports

If i could give 0 stars, I would. They kept it for more than 30 days without fixing the starter issue. I paid over $ 400 in parts with no correction, and then they wanted another $ 400 to give it back to me the same way.
Their policy of charging parts and labor for them guessing is no good. My bike is still broke and I’m out $ 800. I did take it to a repair shop in Garland (on a trailer), they did some tweaking on the carb & choke and it starts right up now. Their charge was $ 89. I won’t recommend these guys at MAG to anyone. Either they’re stupid or they intentionally rip people off.

I have not had positive experiences with Mag Powersports. I’m all about supporting small local business so I gave them more than one opportunity. My first trip there I paid them to mount a rear tire on my Cruiser Motorcycle. I provided the bike, tire, and some «Ride-​On» tire balancing and sealing gel. They were to install the tire with the Ride-​On sealant. The next day Jeff calls and says the bike is ready to pick up. I asked him how everything went and if the Ride On was installed and he assured me it was. About a week after they installed my new tire I got a nail in my tire and it leaked down flat. I found that very strange because the Ride-​On product is designed to stop leaks and I know for a fact that it’s quite effective. I took the bike to a different shop to have the flat repaired and it turned out that Mag Powersports didn’t even install the Ride-​On product like I paid them to and the manager Jeff told me they did. They used Dyna-​Beads to balance the tire instead which I specifically told them I did not want. When I went back to Mag to speak with Jeff about this he found the $ 45 worth of Ride-​On product I provided them just sitting on one of his techs work benches so he just handed it back to me. Since they didn’t do what I paid them to do I had to pay another shop $ 75 to repair the flat *the Ride-​On would’ve sealed it for free*. Jeff just apologized and said he’d like another opportunity to take care of me in the future. I gave them that opportunity when I brought them a Honda Sabre cruiser to have the carbs rebuilt due to fuel leaking from overflow tube. I told Jeff I was selling the bike and needed it fixed so Jeff quoted $ 200 and told me if any additional work was needed he would call me first to discuss options. After several days I receive a call saying the bike was ready to pick up. When I got there they told me they also had to pull the tank off and flush it so it was going to be closer to $ 300. I told them that wasn’t acceptable as Jeff told me they would call if additional work was needed. If I had been notified I would’ve declined the tank flush as I could easily do that myself. I spoke with Jeff and he agreed to honor the originally quoted price. Not too long after that the carbs started leaking again… exact issue I brought it in for in the first place. So I took it back and they redid the job at no charge. Jeff told me it was due to a small part they didn’t replace the first time because according to him it isn’t usually necessary. A few days after picking it up it again started leaking! When I took it back for the 3^rd time Jeff and his mechanic sat there in the parking lot looking at the bike leaking fuel from the overflow tube and I kid you not Jeff told me «man I don’t know what the problem is… I suggest you just hurry up and sell the bike so it’s someone else’s problem»…needless to say I never went back again.