DeWitt Army Community Hospital

One of the best VA hospitals I’ve been to yet — and that’s really saying something. The wait is always a bit longer than I’d like, but never too long. The staff is dedicated and very accommodating — especially for the VA.
The only negative is the pharmacy — the wait can be hours long, so try and get your prescriptions filled online if you can.

This place is just awful. I understand that this is a hospital, a military hospital at that, and granted, hospitals and the military aren’t really known for providing excellent customer service, but majority of the people that work here have very poor customer service skills. I don’t mind the long wait time, or the restrooms that have been cleaned using stinky, dirty water, but I do mind that the workers are yelling at customer’s/patients.
These people are at the hospital, majority of them don’t really want to be there, why are the workers making it worse by yelling at poor sick folks? I literally saw one angry worker tell a female customer off because she didn’t check in at the first window before getting a ticket. The customer apologized and said she didn’t know and the worker pointed at a sign (1 sheet of paper at the far end of the room where no one really looks at) and said «The sign is up for a REAson.» Really, REALLY!!!

Duuuh Witt is what this hospital is so affectionately known as from those living on post and resigned to this outdated facility for care. It’s not as bad as Walter Reed Army Hospital but if given the choice I’d prefer to receive care at Bethesda NNMC.

Wanna know something? I was born here. No, I’m not reviewing that experience. My memory is hazy, but I’ll be a unicorn’s aunt if the place didn’t look exactly as it did back in the ‘70s.
My dad was in the army, but my boyfriend is not. When my car door attacked him a few weeks ago and ripped open his shin, he needed stitches STAT. I live in Lorton now and didn’t know where to turn, so we blagged our way on to base with gore and charisma.
The hospital staff informed us that they took civilians, maybe only because they were so stunned we even made it to the ivory (more like tawny ecru) tower. The admin women were total chickenheads. It took an hour just to get him checked in (he had traveler’s insurance from abroad).
We waited about three hours – not horrific or anything. We met a really nice woman with her son (with an eerily similar injury) that eased the passage of time. I saw a roach in the ladies’ room.
The doctor and RNs were flipping fantastic. Warm, honest, professional and knowledgeable. D’s wound was so wicked that the head doctor himself had to sew up his leg because the interns/​RNs couldn’t figure out how to do it (he needed 14 internal and nine external stitches). Everyone gathered ’round to watch as I certainly DID NOT and kept my nose in my book.
Once you get past the actual waiting room, this hospital is top-​notch for what it is, considering the dilapidated building and military level of funding. They’ll give servicemen $ 4,000 a month to rent an apartment but can’t redo this place? Call me Nell Carter and gimme a break. Kudos to the medical staff for making the best of what’s around.