Biscuit’s Dog Pawlour

I came here about 5 – 6 times and loved it. I visited other dog wash places and they were just o.k. Unfortunately, the past two times have been less than stellar. Last time, I started the dryer and apparently the room hadn’t been cleaned up from the last customer. White dog hair was everywhere, including all over me and my wet dog. This time, there were dirty towels in our room and we had the same white hair problem. My dog is a non shedding breed and isn’t white!

I just took my dogs here to wash them and couldn’t be more impressed with this place. It’s clean, affordable, well organized and the owner is so friendly. He was kind and gentle with my dogs while drummeling their nails. He took his time to make sure they weren’t scared. The set up for the wash is really nice with stalls for each bath and nice shampoos to choose from. I’ll be a regular here for sure!

I have been to several groomers in town, as I have a std poodle, just about the hardest dog to get right. She has a very thick coat, and usually takes me 2 days to groom with longer coat. I love the cuts at Marie’s, but she comes out smelling of cigarettes, has an upset stomach every time, and they shredded her the last time I was there (blood all over the house later, from the nail they tried to cauterize… hair actually burned around the nail — didn’t even say one word about this at pickup!).
I asked these guys to cut her short for summer (blade), as she swims in the lake daily, and also because I have never been satisfied with any groomer in town with a longer cut… they just don’t know the modern poodle cuts, don’t blow out good enough and don’t take the time to do a hand trim — I have given up! The lady at this place did an awesome job, and what I mean is that they did not razor burn, knick or hurt her in any way, which is something I have not been able to find in this town. Even though I am an amateur groomer, I can do her nicely without cutting her skin, burning her, or trimming her nails too short. They also finished her in about 3 hours, which, in my opinion is close to a miracle. Usually groomers keep her all day and she ends up with an upset stomach. They were extremely friendly, listened to my long discourse on how under no circumstances were they to knick, burn or cut her skin, and were still very friendly. She looked acceptable for public, as well (I didn’t have to go home and finish the job). I appreciated all that they did, and hope they are here to stay. They were also the cheapest I have ever heard of, by about 150%! I will be going back, for sure!
Just wanted to UPDATE: I have returned several times and have always gotten satisfactory service. They will get me in at a moment’s notice and always done in less than 3 hours (don’t know HOW they do that!). Granted, it isn’t a show cut, but it is definitely worth it for the low, low price they charge. My dog is a LARGE std poodle, and I really appreciate the job and actually would willingly pay more for this service. I did see the pics of the Aussie that got shaved… don’t understand what happened here… some great miscommunication, for sure.
The dog wash is GREAT, clean and private (didn’t have to deal with other poorly trained dogs in our area).
They did charge me quite a lot to «groom» our tiny pug, which was surprising, when the poodle is much larger and requres so much more, groomed cheaply, so I always do the small dog myself.

I could swear that I have reviewed Biscuit’s at least once, if not twice, so I’m not sure why I can’t find my previous reviews …
In any case, although there are numerous self-​serve dog wash options in Fort Collins, I think Biscuit’s is the best of the bunch. Little private rooms, so there’s a spot to hang your stuff without feeling like you have to keep an eye on it, and if you have multiple dogs one can just hang out without getting into trouble while you are washing the other. Nice stainless steel tubs with a swing-​out ramp make it easy to get your dog into the tub without straining your back. Nice water nozzle-​thingy with a little metal clip you can flip to keep the water flowing without having to keep holding the trigger — useful as you’re trying to wet down or rinse pieces/​parts of your dog from awkward angles. Dryers built into the wall/​ceiling, so you don’t go deaf drying your dog (although the downside is that the dryer hoses are showing wear — they don’t have nozzles to concentrate air flow unless you ask for them, and they don’t stay on very well).
And yup, it costs $ 16 for your first dog, less ($ 10 I think) for additional dogs — which really isn’t too out-​of-​line with other self-​serve dog washes in town … but watch for Groupons — I’ve seen (and purchased) deals for 2-​for-​1 dog washes a couple of times.

DO NOT GO HERE! These people are absolutely horrible. I had been here a few times before to wash my dog myself, but I will never go back after I had them groom my dog. I took my half australian shepard/​half lab here for a trim and the groomer decided to shave him! (You aren’t supposed to shave aussie coats, it has grown back horribly!) They were supposed to leave an inch but the groomer said it looked bad so she took EVERYTHING off without calling. They shaved him with the size they shave a poodle’s face, essentially nothing. Even besides them shaving him, it was a horrible job, he had patches of long hair everywhere. They also gave my dog burns all over him and clipped his nipple, which happens, but they didn’t even tell us! When we went back to talk to the groomer, she didn’t care whatsoever and the owner was sitting at the desk and he didn’t say a word to us. Neither of them even apologized! I will never ever go here and I feel bad for anyone who does. We even called the better business bereau for how horrible they were. Horrible groomer, horrible customer service, horrible people.

I haven’t used their self wash service because my dachshund is small enough that I can just do him in the tub. I have had him fully groomed by them before and they do a great job! What I use them for mainly are the three things I can’t do — toe clippings, ear cleaning, and anal glands. I could probably do ear cleaning, but I just have them do it. Clipping a dachshund’s nails in basically impossible so I’m so grateful these guys are able to do it!

I’m from out of state in town for a dog event. I stopped in to give one of my three dogs a wash. The youngest ran through some smelly mud and I wanted to do a quick self-​wash. I found this place on Unilocal :)
The private «do it yourself» dog showers were nice, clean and the supplies were adequate. I could hear other dogs Unilocaling/​barking and it made my dog somewhat nervous. But as I understand it they do doggie daycare, etc.
The reason for the *two* stars is the price. .. SIXTEEN DOLLARS?! To wash my dog myself? I’ve never paid more than $ 10 anywhere and I travel all over the place. I was going to wash all three dogs, but there is no way. No wonder I was the only person in there. ..

Love love love the self-​service dog-​wash. Great place to go if you want to wash your dog yourself or get a full-​service groom. We mostly utilize the self-​wash though.
They give you a nice little room, with a big sink and clasps to hold your dog in place. They supply the towels and shampoo and all in all it’s just a great facility. Staff is always super friendly.
We’ve also done a la carte services such and nail clips and localized tail/​ear trims which always turn out wonderfully.
They also have a nice little selections of toys, treats and other miscellaneous pet items. Another one of my favorite things, though, is the little bowl of «people candy» at the front counter :)