Shamrock Transportation

always late, awful response times.

A 2−½ hour wait for a taxi at 10:30AM in 15 degree temperatures on a Tuesday (today, January 7 2014) standing in front of the biggest bank building in downtown old town Fort Collins? I finally called and canceled (another 10 minutes on hold) and miraculously got ahold of friend for a last minute ride.
10 minutes on hold with each of 4 calls to their phone asking where my ride was. «Oh, sorry, we talked to the Fort Dispatcher and they’ll have someone there right away.» an hour later… nothing. 3 times. «Oh, sorry, right away.»
And I’m standing in the cold in front of the tallest freakin office building in Fort Collins!!!
Next time I’m walking or taking a bus. Hell, I need the exercise, but it was COLD. This company is a joke. Don’t bother. I am very proud of myself for even keeping the barest modicum of civility on the phone with them.
If there was a zero or negative star rating I could give here, they’d get it from me.

Good.

We called AHEAD and got reservations to be picked up at a residence at 12:30 am Saturday night, October 30^th. They said they RECOMMENDED we get reservations, but it seems that RESERVATIONS MEAN NOTHING AT ALL! Short story, we COULD NOT GET THEM TO COME AT ALL. We called and called, and they said they would get there, but by 2:15, we just had to give up on them altogether. What a completely worthless pile of crap of a company. Horrible. I hate this company.

OK Shamrock here’s the deal. You need more taxis. I know and you know that you have a complete and total monopoly on taxis in this town and the demand is far exceeding the supply. If I call for a taxi at 2 in the morning, I really shouldn’t have to wait two hours for you to have a taxi available. I know, I know, I should call ahead. But Shamrock, there’s a reason I need a taxi and it doesn’t involve 4 or 5 glasses of water. In fact, if I’m calling from Tony’s, there’s a pretty solid chance it involves glasses of straight vodka. And I have no idea what time it is until that light comes on.
Shamrock, I’m sure your income on Friday and Saturday nights is enough to cover your operating expenses for the whole week, but if you added more taxis between the hours of one and three AM you could probably triple your income. I can’t count the number of times I’ve walked home, or called friends, or called friends’ PARENTS for a ride home. So please, hire more nice drivers (DRIVERS, you are the reason for those two stars cause you guys are awesome), buy some more cars and maximize your fare possibilities. The drunkards of FoCo will thank you.
Oh, and to Becca’s dad: Thanks for picking us up that one night! Sorry for being so drunk!