Walgreens

Terrible customer service at the pharmacy. Went in two separate times for immunizations, the first time the «immunization system» was «down» and we were told to come back later. For some reason they are not able to do anything on paper and put it in the system later.
Called back later the same afternoon and was told it was working, but we should wait until later in the evening to come in when they weren’t as busy. Specifically asked if they did vaccinations all night (24 hr location) and let them know when we would be there, was told «absolutely, we’ll take care of you».
When we get there later that evening we walk up to the counter and the pharmacy employee says «ok great what do you need?», and proceeds to tell Jake the pharmacist that we were there for vaccines. The pharmacist simply says «No, not tonight» and ignores us. He finally comes over to the counter and says «we’re too busy to do vaccines, and im the only pharmacist here. We’re the only pharmacy open for 40 miles. You should try the clinic in loveland.» After trying to explain that we had already been in and their computer was down, and were specifically told they would do them when we got there, Jake again said «Well if you want to wait a couple hours I might be able to do it then»… we were the only people in the store at this time of night.
A+ on sending business elsewhere, when my wife and I were about to spend $ 400 each on vaccines for an upcoming trip. This pharmacy will only stay in business until another 24hr pharmacy opens in town, or when Jake learns that he can stop counting to 30 for 5 minutes and do the only real doctor-​like activity he’s allowed to do.

This review is strictly for the pharmacy. The store seems fine.
I have Kaiser, so my 2 choices are driving 10 miles to a Kaiser pharmacy, or using this pharmacy, which is less than a mile from my home. From here on out, I’m driving across town. They lose prescriptions, they promise prescriptions will be ready (and they are not), they are consistently understaffed, they charge me full price for medications I know my insurance covers. .. and if you ask for help, you will hear crickets.
When I used the King Soopers pharmacy at Taft Hill and Elizabeth, I had none of these problems. Unfortunately, Kaiser chooses to do business with Walgreens, so essentially I’m stuck. It’s really making me reconsider whether I want to continue on with Kaiser.

The worst pharmacy in the state. Terrible customer service. Incompetance on the highest level. Medication needed to stay alive not ordered and stocked in a timely manner. Extremely rude! Will never enter a Wallgreens based on my experience with this Drake location. Enter at your own risk.

The only time you’ll get out of here in a decent time frame is if you are the only customer for pharmacy at 2am.
My dentist called in a prescription. The receptionist at the dentist told me that it would be about an hour and if Walgreens said they didn’t have it to check their computer again. I went to Walgreens, they said they didn’t have it. I told them to check their system again and she said we did, call your dentist.
Once it was straightened out that yes they had my prescription, they told me it would be a 35 minute wait and they didn’t take my insurance. So I waited and paid cash so I could get out of there.
If at all possible I will never set foot in this place again.

NEVER get your film developed here. I had a roll of film that was very important to me completely lost. When I went to get it developed, the woman was rude and short with me, and then walked away in the middle of our transaction and never came back. I finished filling out the form and then, after waiting for her to come back for quite a while, had no choice but to just leave it on the counter. Months pass with no phone call or anything, so it slips my mind. I remember today and call them, and after waiting FOREVER for the photo department to pick up, I’m told that there is NO information under my name or phone number. My film is just gone. No apology. No consolation. Thanks, Walgreens. Very, very professional.

I’m not sure what’s up the other reviews — I’ve never used the pharmacy, so maybe that’s the problem. That said, I’ve never had less than bend over backwards service at this location. There is always plenty of staff and the managers have, multiple times, gone out of their way to help me find things, get my coupons to work, and generally given awesome customer service.
Good job guys!

These pharmacy folks are rarely willing to have a conversation with me. Just deride my comments and let me know that what I think to be true is wrong. Sorry but can’t support they business.

Why is it every time I go into a Walgreen’s when it’s dark outside, I fell like I’m the only one in the store that’s not high on meth? Employees included.
Gang bangers arguing with pharmacists, white trash looking for the «right kind» of Sudafed, and teenagers in a shoplifters paradise. I’ve literally seen fights break out in here.
I try not to spend more than 5 minutes in this store and always park close to the exit to get the hell out of there in a jif.