Fort Hood Veterinary Center

Friendly staff, long wait times. The actual vet took 20 minutes explaining what was wrong with my cats and used vet school level terminology that my husband and I both did not understand nor care for. We simply wanted to know what meds the cats needed and how and when to give them. We were so bombarded with useless medical terminology and foreign words that I still don’t even know how to effectively give my cats their meds. I will seek a vet office outside of post even if that means we need to pay more. I recommend you do the same.

If I was told that I’d have to reschedule if I was 10 minutes late prior when making an appointment or in my confirmation call, maybe I would consider coming back. Do I want to reschedule? No. I consider that a disservice. I’ll take my business elsewhere.

It’s impossible to get a timely appointment here… waiting two weeks or more for vaccine boosters is doable, but some issues simply cannot wait that long. The staff at the front desk are friendly, but the technicians are a mixed bag. My younger lab mix is terrified of vet clinics, and pooped herself in fear and the vet tech had a disgusted look on her face and grimaced and took a rude tone with me, even though I asked for paper towel to clean it up myself. Just… really? You work in a vet clinic, I know you see poop on a daily basis, and poop that’s way more disgusting than a standard dog turd (I guess she’s never seen tapeworms). The services and monthly meds like Frontline and heart worm preventative are slightly cheaper than your average clinic, but not the cheapest around (that would be Emancipet). I do not go here anymore.

The prices might be a bit less here, but as far as the quality goes here… yeah right. This veterinary clinic is the worst to take any animal-​let alone your pet. Stay away!

Staff is pleasant and friendly. The facility is very busy, so you do need to exercise some patience. It’s hard to get them to answer the phone if you’re calling, but that’s because they do have peak hours. They will answer the phone — you just have to time it right.
Service there is efficient and of course their rates are much more affordable than off-​post vets. They do offer dental cleanings, but they book up quickly.