Elite Obstetrics and Gynecology

I have been to plenty of OBGYN’s and today I had the worst experience of my life at Elite Gynecology. I was seen by the Nurse Practitioner (again, because Dr. Sam is NEVER available) who I had previously had a bad experience with last year (she was extremely condescending and borderline passive aggressive) but I was told I HAD to see someone or I could not even get a one month prescription until I could see Dr. Sam and I was supposed to start my pill that day (the pharmacy hadn’t informed me) so after trying to get a hold of the office for 2 hours I drove there and was told I HAD to get an annual that day. So at the end of my exam while she was finishing up the «feeling of my ovaries» she left her fingers inside of me and asked me to squeeze, upon doing so she made a face at me and told me «you better start doing some exercises or you’re going to be a diaper lady.» I am 26 years old, no children, and have seen a lot of world renowned OBGYN’s all over and although it may be TMI I have only heard great things about the state of my lady parts and their strength/​size. I left the office in tears and am trying to figure out where exactly I can go to report this as I felt violated and not only have I never experienced this part of the «procedure» I’m quite certain this woman is just vile and takes pleasure in saying abusive things to women while they are in a vulnerable state. THE WORST bedside manner I have ever experienced. I will never step foot in this place again and I have been going there for 5 years. If you’re a sucker for punishment I would definitely recommend it.

I am writing this review because I think it’s warranted. I’ve seen the nurse practitioner before for a regular exam because Dr Sam was not available and that was fine. It was just a check up. Now I make an appointment for my yearly again and maker it on zoc doc because no one answered the phone. No problem. Then, while I’m out of town I received at least 3 calls saying they are changing my appointment because she won’t be in that week, but to call back to confirm. I do…5 times! Then I email them… No response! I don’t know why I happened to look on here and check reviews to see if anyone had problems… boy! There are lots! Guess this is all working out for a reason! Good bye Dr Sam! Never met you, never will!

I went to Dr. Sam for my annual exam. I was searching for a new doctor closer to home since my old one was in Boca, which is a bit of a hike for me. I did come across Dr. Sam in my searches but saw some negative reviews and decided to keep searching. I asked a friend for a recommendation and guess who her doctor is? Haha! So I decided to give Dr. Sam a try but I probably should’ve continued my search. The pros: I was able to make my appointment fairly easily; her staff was very kind during check in and when taking my vitals, etc; when ordering blood work for me, she was pretty thorough with what she ordered which I really liked; and since I was a new patient, Dr. Sam came into the room before the exam got underway to introduce herself and find out what my questions I might have (I really appreciated that since these visits are awkward enough as it is).
The cons: they seem to nickel and dime you for everything. When filling out the forms, there was one stating the various charges. Now, I totally understand charging for no shows because that affects everyone’s schedules and is just common courtesy. But! There’s also a charge for showing up more than 10 minutes late, canceling with less than 24 hours notice, filling out forms on your behalf, etc. Also, they tell you that if you’re there for a well woman visit, you cannot ask/​mention any additional issues that are going on otherwise you’ll be charged for a problem visit. In my 10+ years of annual exams, I have NEVER heard of this. Most women only see their doctors once or twice a year so I think it stands to reason that they may have questions or concerns that have cropped up during that time. It’s absolutely absurd to charge them separately. Another con is it was the most rushed visit I’ve experienced in a while. At one point, she had to literally spin around because I was in the middle of asking a question as she was walking out the door. I could understand if there was a packed waiting room but no one was there when I was waiting to be called and no one was there when I was leaving so I have no idea what that was about. I mentioned it to my friend and she said she’s noticed the same thing. As a result, I didn’t ask everything I wanted to because I felt like I was bothering her. Finally, I raised a couple of issues that I was having and for every concern I threw out there, her response was ‘that’s normal.’ Maybe some of the issues are normal but I expected her to ask follow up questions or probe a bit more or just seem interested. Instead, everything was brushed off. I don’t think anyone should be afraid of irritating their doctor.
Not sure if this is a con but I’ll mention it since I’m not used to it: they don’t do any blood work in the office so you have to go to the lab and get it done there. Some of my friends say that’s normal and it might be but it’s pretty inconvenient.
Overall, I think Dr. Sam is knowledgable but her policies and bedside manner leave a lot to be desired. After detailing my visit to a couple people, they suggested I find a new doctor and I agree so the search continues.

The office has nice setup and calming effect. I waited for the appointment for over 2 hours to see the nurse practitioner. Visit went fine and MA seemed professional. Never saw Dr Sam. Front desk staff needs more training concerning billing and procedures. If you call and leave a message it will not be returned. You must call them over and over to have questions answered regarding insurance and procedure fees. Was quoted incorrect information concerning a procedure I needed which lead to being charged $ 100+ out of pocket by the lab. Attempted to clarify this many times before the procedure and even canceled appt once to make sure of the total fee for service. Once service was complete the office had charged me $ 150 out of pocket which I was told that was the complete fee, since insurance did not cover. Then I was billed by lab for a $ 400 procedure leaving (unannounced to me) me with another bill of $ 120 with the lab. The office even sent a bill to my home of an extra $ 35 and when I called to inquire they said that was the total even after initial $ 150 I already paid. Apparently the billing specialist was out on maternity leave so the other staff was charging any price and misquoting costs to patients. To so call resolve the issue they decided to throw out the $ 35 bill for office but would not speak to lab or explain to me why lab bill was charged to me at all. Ultimately I was tricked into a procedure and charged $ 500+ for it which was not explained to me initially or at all. I was left to find out the truth once bills arrived to my home. From now on I will be more conscious of who I trust with my healthcare. This experience was bad and I will not return to their office. Being a nurse myself and doing my research to make sure of everything I was very disappointed in the way I was treated and left with bills that were not explained to me in the beginning.

I have been a patient for over 5 years and the office staff has been consistently rude and behave as though they are doing you the supreme favor by doing their work. Dr Sam was nice initially but stopped being available to see me, despite my having a medical emergency. This was the first time for an emergency visit, previous appointments were only annual routine visits, I explained my problem and was put on hold to be given an appointment with the nurse practitioner. I was on hold for a long time, finally hung up to call back and leave a message and no one returned my call. I guess it was lunchtime. You should know Dr Sam has a number of personal agendas and asks her patients to support these. While this may be admirable, once when our funds were tight one year and I couldn’t support her, I have since not been seen by her. I was given the option however to drive 30 – 40 minutes to the other offices to be seen. No thank you for the lousy service.

If I wanted to waste any more of my time, I’d take the time to write a detailed review about how incompetent the office staff of this place is. I actually like Dr. Sam, but after about 4 years, I am changing providers. They cannot accomplish the simple task of returning a phone message in which I specifically stated, twice, to CALL ME BACK. After leaving a second message, someone finally answered the phone the third time I called, a week after leaving my first message. This is only one instance, out of many, as I have been a patient there for about 4 years.
The only person who is worth anything there is Raquel, and as sweet and helpful and competent as she is, I cannot expect that she has the time to provide me with personal attention every time I call or visit so it is time for a change. If you have the patience and time to deal with incompetent people, have at it. I am taking my business somewhere else.

I’m a first-​time patient. Everything was 5-​star! Office décor lovely. Staff friendly, efficient & professional. And I loved Dr Sam. Will definitely return for routine well woman’s care!

Do not waste your time and money here! The doctor rushed me through my appointment, they screwed up my prescription saying NO refills so I have to wait until they mail me a new one. They lied about being in network with United Health Care when in fact they are NOT in network, so now I have to pay in full $ 300 out of pocket for an annual check up.

Love Dr. Sam. She is quick and efficient and sees you at your appointed time. Very professional staff and comforting atmosphere. Highly recommend her!

I was a first time patient. The office is nice, the desk staff friendly, the woman who took my vitals was lovely. Dr??? Wouldn’t know. I was seen by a pa. I went in because out of the blue my period stopped. I also have some incontinence issues since I gave birth. There was no urine test, and I was told my wild mood swings probably weren’t hormone related and get a therapist. Granted I was emotional because of the stresses in my life. I felt worse leaving than when I went in. Also when discussing a bout of BV the pa asked if I got rid of the guy who gave it to me? Ugh research shows it can come on from any imbalance. The most recent data shows it is not an std but a bacteria imbalance. Nice .
So they were quick to get me out with a referal to «their mammogram» place.
End result. not going back. I’d like some one who listens, and takes the time hear me out. I’d like to see the Dr I made the appt with not a pa who made me feel… dirty because of my BV experience. I’d certainly never use them for pregnancy Dr either.
Oh and I’m 40, a mom.

After reading all the positive reviews regarding Dr. Sam I was pretty confident with my decision to switch OBGYNs. The staff was AWESOME — super friendly. However, like another user mentioned on here, I didn’t get a great first impression of Dr. Sam. She was running late with her appointments due to another patient’s medical emergency which is fine and I don’t have a problem with. But what bothered me was that I had waited patiently to be seen by her and felt very rushed overall. I had questions for her and I felt every time I asked one she answered in a pleasant way, but seemed anxious to be done with my appointment. I’m hoping her overall attitude was due to the fact that she was having a bad day.

I wanted to be happy with this place after reading the reviews, however, did not get a great first impression from Dr. Sam. Her staff however, was great. Very friendly, thus 2 stars instead of 1.
I also don’t like that when you book an appt, it’s usually 2 weeks (if you are lucky) to a month from when you book. They can never get you in sooner!

Best GYN on the face of the planet, maybe the best Dr. on the face of the planet. GORGEOUS office, AMAZING staff, and Dr. Sam is SPECTACULAR and actually cares and pays attention. Seriously, I have referred so many people to her. People drive up from South Beach and Homestead to see her. She is AWESOME!

Dr. Sam and her staff are truly exceptional. Wait time in the office is minimal, the staff is friendly and Dr. Sam is excellent. I recently needed to have surgery to remove an ovarian cyst, Dr. Sam got me scheduled quickly and took amazing care of me. Dr. Sam performed a Laparoscopic Right Ovarian Cystectomy, the procedure was minimal, the scars tiny and the recovery quick! Dr. Sam is truly a gifted surgeon and a down to earth and humble woman with a great heart. I feel like a million bucks and look forward to having her as my OB and couldn’t imagine anyone else delivering my future babies! Thanks Dr. Sam!

Going to the GYN is like going to the dentist — we know we should, its just not something to look forward to so we usually put it off until something is wrong. Dr. Sam and the Elite team change that. While there’s no getting around «the interrogation» (bright light, cold metal objects and all) what happens before and after makes it less uncomfortable (a little). The environment is inviting. You hardly feel that you are in a doctor’s office while in the waiting area. It’s so warm and cozy. The staff is great but Dr. Sam is not only great at what she does, she really is as friendly as personable as people say. You can believe the hype! Thanks to Elite Obstetrics and Gynecology, I look forward to my annual visit (well maybe that’s an overstatement, but now I don’t dread it).

It might seem a little weird to write a review for an OBGYN, but, Dr. Sam is one of the most amazing doctors you’ll ever go to. I found her through my health insurance directory, but I hit the jackpot with her.
Sometimes it can be a rather awkward experience at the doctor’s office when it’s time for your yearly checkup, but Dr. Sam and her staff made me feel as if I’d been a patient for years. And Dr. Sam is about as friendly and personal a doctor that I’ve ever had. I have already recommended her to a friend and would do the same a million times over. She is amazing.

wouldn’t want to spread ‘em for any one else besides Dr. Sam

Seriously, Brenna. You are writing a review for an Obgyn?
Why, yes! Yes I am!
I love Dr. Sam. I love Dr. Sam’s office. I love Dr. Sam’s staff.
I know you ladies understand the discomfort this yearly visit brings you. Elite Obstetrics makes it a little less uncomfortable.
Not only does Dr. Sam have a fantastic «bedside manner,» but everything about the office strives to keep things easy and relaxing. This is an all female office with oodles of extras for you to partake in. Along with the normal obgyn dealings, they offer things like a weight loss system that Dr. Sam herself used (and she looks freaking fantastic now), massages, microdermabrasion, botox, laser hair removal, and many many other great services! It is seriously like a female’s haven. Their website has a complete list of services on it.
I live in Boynton, but started going here when I lived in the Fort Lauderdale area. I still continue my annual trip here just because this office is so great for such an annoying yearly necessity.