Esurance

I had an accident where the driver in front of me was cut off an slammed her breaks last minute which caused me to rear end her. Come to find out is a girl that I work with who stated not to call the cops because the car wasnt hers and wasnt on the insurance. I called ensurance and told them everything they told me they would not cover her and she will have to go through her insurance. Come to find out just a few months ago esurance supposedly paid out 4,000 but do not have on file the damages they made. I have pictures of the damage on vehicle which i still have and the scratch on the ladys bumper. Then they raised my PIP 301.00 because of that reported claim. I tried to speak to a supervisor AN NO ONE KNOWS WHAT DAMAGES OR REPAIRS WAS MADE TO THE VEHICLE THAT THEY STATED WAS NOT COVERED. I CANCELLED MY POLICY AN WAS CHAGED A 10% FEE … Went to direct auto.

Claim submitted for minor accident that was other driver’s fault. Other driver worked for government agency so Esurance couldn’t figure out how to handle or who to submit claim to. They said they were working on it. I just checked online since I had not heard anything for a while. The CLOSED the claim. No notification. Nothing. I will be changing our car insurance company immediately.

The worst experience. Don’t bother to get a quote online, they will ask you to repeat all the process over the phone.
Esurance was created to help you to get the best insurance without going from Insurance Company to Insurance company, well that’s no longer the case. The company was sold to Allstate and they’re totally biased to Allstate now. So the main objective of the original company is not longer honored.
Again, don’t bother to get a quote online thinking that they will find the best option for you, they will NOT, they will quote you Allstate. Si if you want to get Insurance options you have to go old fashion, get your phone book and make some calls.
What a shame, Esurance looks promising to me in the beginning, NOT ANYMORE.