Holy Cross Orthopedic Institute

I have had an amazing journey with my Achilles tendon surgical repair and recovery.
10 stars — Dr. Robert Mills and his staff. I venture to doubt that I could have had a better experience, not being a gazillionaire athlete in this situation. They are so busy. Places I go, people point at my cast, asking who performed my surgery and when I tell them, they get excited and talk about how lucky I am. Awesome sauce.
Minus 4 stars — everyone wants Dr. Mills attention. They want him as their surgeon. They want him to explain everything in detail. That’s definitely me, I relish and bask in his explanations during my time with him. And he relents, and so be it, an excruciating wait, either in a room or in the cast room. But minus 3 of those stars go to those rude, stinky, scaly limbed ostrich toed whiners who don’t wash their feet between cast changes who don’t get it, and out-​of-​turn they yank Dr. Mills, even though others have been sitting there for seemingly hours before them. Staff works hard to keep Dr. Mills on track, so just take a book, a kindle, work, and/​or a phone with lots of time wasting apps AND phone battery charger-​at least 10000amh lol… most importantly, be assertive when Dr. Mills walks in if its really your turn in the cast room.
I’d do it all again w Dr. Mills… Sadly, with the other weak ankle, I may have to one day :-(
6 stars. And a bionic woman foot.

I am confused. I went to the doctor at Holy Cross Orthopedic Institute for a postop visit. He looked at the knee and while he did, I raised my leg to show him my swollen foot. I asked if the swelling could be a complication of the surgery. He said that it probably wasn’t related to the surgery, but ordered a test. The post op visit was done 8 days after surgery, so the cost was included in the cost of the surgery. Hence, there should be no copay. Then, I got a bill for the visit. When I questioned the bill, I was told that the foot was unrelated to the surgery, so the extra bill was appropriate because it was unrelated to the surgery. Btw, he then said that he can’t treat whatever is causing the swelling. He said that he charged for treating the foot, but he can’t treat the foot. No matter who I speak to at Holy Cross, I get the same moronic logic. My head hurts. BTW, Dr. Seavey did a competent job.

I had knee replacement by Dr. Martin Roche and it was absolutely excellent in all respects-​I got the go ahead to play tennis 6 weeks and 1 day after surgery!!! Dr. Roche has a great bedside manner, his staff is friendly, effective and efficient.
The facility is first class all the way, large waiting area with flat screen TV, reasonably comfortable chairs. The X-​Ray facility seems as good as any hospital and the entire facility is very modern.
A small caveat is that you should be prepared to wait as appointment time and actual face time are quite different.

This place has seemingly zero regard for a patient’s time. The wife and I
are either very unlucky and the exception to the rule, or you can pretty
much count on seeing a doctor between one and a half and three hours after
your scheduled appointment time.
Going to a doctor is stressful enough; sitting in a waiting room for hours
adds to that stress and as most doctors will tell you, stress can kill you.
This may be the type of wait time you would expect while waiting for a
medicine-​man in the Congo, but it shouldn’t be then level of service you get
in South Florida with every appointment.
Between the two of us we’ve been here four or five times and every time
there’s been no less than a one and a half hour delay. Today when we
arrived, there were two unrelated woman complaining to one another about the
wait time and one of them had to leave her husband behind because she could
no longer wait with him.
The wife is convinced the doctors here are above average, so here I am again
waiting, waiting, waiting. Such a waste of time and very frustrating. Had a
4:00 pm appointment but didn’t see the doctor until 6:00.
According to the staff, the delays result from over booking patients and
apparently that’s a common practice at this practice. It’s a shame to treat
patients this way.

I have a slight tear in my rotator cuff and what turned out to be frozen shoulder. I had very limited mobility in my arm and constant pain when doing normal activties so I went to Dr Levy at HCO and was very impressed.
From their check in system in the exterior to their interior staff and their exam procedures. All top shelf. Dr Levy was professional, friendly and direct about my situation. Although he could have recommended expensive surgery he recommended a lesser procedure which has turned out to put me back to almost 100% shoulder health in 2 months.
If you have a shoulder issue I would contact Dr Levy and make an appt.

This is a beautiful building. Offices are on the 2^nd floor. There is free parking in the attached lot. I had an 8am appointment. The waiting area is huge. They started calling people back at 8:30am. The staff is very friendly. In the waiting room they should have live tv on instead of showing videos of surgeries. Seeing the surgeries doesn’t make you feel good while you are waiting.
The x-​ray equipment is better than the Holy Cross Urgent Care Facility. The equipment allows them to take images without twisting your arm and causing pain. I was in and out in an hour with xrays and diagnosis. When I left at 9:30, the waiting room was filling up. There are multiple doctors in the practice and they swap off with each other, so you can’t be sure who you will see during your visit.

Friendly staff, even when they tell you that your cast is coming off and put a new one on. All smiles!

Dr. Christopher Pappas is very good surgeon. He is so careful with the patients. If you need orthopedic he is your guy.

«Head and shoulders, knees and toes…»
Between my husband and I, we have seen 4 doctors in this group. We agree that this is an amazing collection of orthopedic talent. There is a specialist for whatever you need and they are better than anyone we’ve ever experienced, and I have a number of ortho issues. Not to mention, I’m a retired nurse and I’m picky… very picky about whom I let touch me.
I’ve had two major surgeries (a double knee replacement and a foot joint replacement) and have had way above average results. This is especially important in light of the fact that I have MS and it’s harder to get anything to come out right.
The only issue here is that the wait time can be long sometimes. I’m not docking them a star, however, because they are well worth the wait. I’ve never felt like part of a cattle call line — being prodded through as quickly as possible so they can see someone else. Each of them has behaved like they don’t care about anything except whatever I have going on. And that’s worth the wait.

This building has a ton of different orthopedic specialist doctors. I’ve seen Dr. Cope for my knee (he was very nice and knew exactly from my symptoms what was wrong), my mom has seen Dr. Roche (only does knee replacements — he did both her knees and he was AMAZING), my dad saw Dr. Levy (for shoulder problems — he was quite happy with him), Dr. Hermida was seen by both (elbow specialist — managed to take care of both issues).
Overall this place probably has some of the top orthopedists in the area. Each doctor specializes in a specific ortho part, so they really know what they’re doing. The wait to get in is always quite long for an appointment as well as when going to your appointment, you end up waiting a while in the waiting room. So bring something to do.