Instant Medical Care Urgent Clinic

I was in a lot of pain and googled the closest clinic and was fortunate enough to have been taken care of by the Physician Assistant that was on duty.
She really, honestly and genuinely cared about my situation, was very patient and heard all my symptoms until diagnosed the real problem where somewhere else I’m pretty sure I would have been just another number/​patient. But at this place, I was well taken care of, and given the right treatment. I will go back there EVERYTIME I need to be treated. Told my family and friends and now am writing this review to help others know.
Thx to all the staff at the clinic, u guys were amazing. Thank you.

Overpriced and uphold me on a super expensive $ 150 antibiotic shot instead of $ 20 pills. Also I had to wait 40 mins to see te dr. Don’t advertise as I stand urgent medical care if you have to wait that long when there are no other patients ahead of you

This is a terrible place for a sick person to be. I was the first one in the office and for the first ten minutes two trashy employees argued about their job and workload. It was awkward and unprofessional. At 9:15 I asked how much longer and was informed would be 20 more minutes before doctor even gets there. I got the impression that doctor comes in when he wants and could care less that they are advertising all over the Internet that people are usually seen within 15 minutes.
Everyone waiting for care left, including me, when they found out doctor isn’t even responsible enough to show up to work on time.
I went down to street to a professional facility and was seen within 20 min.

This was one of the most insane interactions I’ve ever had with another human being.
I went in for lower back pain and wanted to make sure it wasn’t anything more serious. The physician’s assistant insisted I take a pregnancy test, although I knew for a fact that I wasn’t pregnant. I said I rather just have a urinalysis to make sure I don’t have a UTI. She started accusing me of not trusting her, said I was very difficult, and started literally yelling at me that I’m unreasonable, manipulative, and can’t tell the doctor (which she isn’t) what to do, then she told me she doesn’t want to bother with me and to go find help somewhere else. Fortunately she didn’t charge me for the belittlement I received. This is the short version of what happened in there.
Do not go here if you think a patient should be able to communicate with their healthcare provider without getting yelled at and asked to leave.

I came here first before going to the urgent care on federal. The front desk tried to run my insurance and said it wasn’t working and id have to pay $ 150 out of pocket. She said her computers might «be down» because it was Sunday. I left and went down the street to federal and my insurance worked and paid $ 0.

The front desk ladies were extremely helpful. We are from out of town and they called right away to confirm that they covered our insurance. After finding out we were out of network, they helped us find a place nearby that our insurance covered. Then they made a copy of directions on how to get there. Too bad our insurance didn’t cover them because the service and atmosphere was great!

This experience was excellent. Every single person I came in contact with was polite, friendly and caring. The doctor even called the pharmacy to let them know I was coming!

Love this place. There prices are great! I will defanatly come back. Doctor zahanna is the best and there was only a short wait I did not even have to make an appointment.