Lynn Women’s Health & Wellness Institute: Center For Breast Care

Outstanding customer service from initial phone contact to appointment, mammogram &‘review with radiologist. It is so refreshing to experience a center whose employees demonstrate such professionalism & enjoy their jobs. The convienience & piece of mind at hearing & reviewing your results right after your mammogram demonstrate state of the art medical care. Thank You !!! Your institute & staff are a breath of fresh air– Lynn G

Annual exams are necessary but not fun. Annual exams of ‘private parts’ are even less fun — and when they’re done to identify cancer and other diseases it can also be nerve-wracking…but not at this office.
This practice was once called Tufts Mammography Center, run by a well-​respected physician who specialized in assessment of breast tissue. Dr. Tufts passed away; his wife and staff now devote themselves to the care of former and current patients who seek excellent assessment of breast tissue.
The office has moved (no more huge aquarium in the waiting room) and they now have state-​of-​the art x-​ray equipment and ultrasound rooms, and a well-​qualified physician and tenured staff in a very clean and organized office.
Today I went for my annual mammogram and had an ultrasound exam as well. After checking in, I was escorted to a dressing room that has lockers to store patients’ clothes and comfy exam tops that are in sealed plastic bags. There are clearly marked wipes for patients who want to use them before and after exams (ingredients like underarm deodorant and powder can’t be used before exams). There’s a large mirror too to help patients feel ‘put together’ when they leave the room. They created an atmosphere of patient care and courtesy and this room reflects it.
The x-​rays are 3-​D, which lends to easier and more accurate assessments. The ultrasound room is set-​up for optimum patient comfort and technician use. Even the ultrasound gel was warmed — I really appreciated that. The tech was thorough and personable — I didn’t feel awkward, which was great.
I met with the physician after the mammogram and ultrasound and she told me that everything looked good. I was glad. She had several monitors at her desk and many x-​ray images on the monitors. It was great to get results at the end of the x-​ray and ultrasound sessions — when I left I was done — they are in my medical insurance network and will file the claim on my behalf, and I had my results.
I will return next year with confidence that I’m in good hands, as I have for the past 14 years.