Publix Super Markets

I love publix and especially love the subs! But the sub/​deli department is terrible and obviously not managed very well. They are consistently out of bread and never have the meats prepped and staff acts like it’s a hassle that they have to slice anything. It’s not my fault they aren’t prepared for the lunch rush. It’s too bad this location can’t be as great as all the other ones. It would be great if they could improve.

I had to create an account for this review.
It’s surprising too, that I had to do this for a Publix Grocery Store of all places.
This review is for this particular Publix located off Sunrise Blvd. in Ft. Lauderdale
I would avoid ordering custom subs here. Particularly if you prefer ordering online.
When ordering a custom sub online you can select a pick up time. This pick up time does not mean anything to the employees of this Publix. The last 4 out of the six or seven times I’ve been to this Publix to pick up an online ordered sub, it took an extra half an hour (minimum) to get my sub.
In addition, when the sub is finally ready, there has been multiple occurrences when the sub maker did not read the printed instructions. Some mistakes I’ve witnessed on separate occurrences include, wrong type of sub, quantity of subs ordered, hot vs cold sub. Now you can imagine the frustration of waiting longer than you were told and end up receiving the wrong sub.
It’s been happening so frequently that I purposely show up 10 minutes after the designated pick up time. This still didn’t help so I found around 30 minutes late is a good time to pick up your not always delicious PUB SUB.
Now cut to how employees handle this, typically after explaining the issue to the employee, they will roll their eyes and walk away without a response. It’s scary how similar all the employees have reacted (Deli/​Cashier/​Customer Service). They make it seem like it’s the customers fault they have to remake the sub according the printed text in front of them.
1 Star for not fixing a re-​occurring problem and being rude to customers.
Too Long Didn’t Read: They are going to screw up your online order that you placed to save time and hassle: Employees are not friendly like other Publix stores: There’s a reason they hide the sub making process behind the bread.

The lack of customer service and crazy parking exit makes this the worst Publix I’ve been to in the city — too bad it is really close to my house. I only go now if I can’t drive to another. The customer service especially in the fish/​meat and produce sections simply SUCK, the lines are too long even when the store isn’t really crowded, and the parking lot is ridiculous to get out of weekends, mornings, and early evenings. It’s sad because sometimes the place is okay, especially the ladies in the deli and bakery but that is about it.

This is my least favorite Publix in Fort Lauderdale. Maybe I always choose the worst time to go, but the place is always packed and the parking situation is always just as bad due to the small parking lot. There’s really nothing else different from any other Publix in the area though.

If I could give this store 0 stars, I would. This store needs some serious customer service refresher training. Let me start off by saying, I love the Publix chain. I know what a Publix experience should be. This isn’t it!!! I moved to Ft. Lauderdale from western Broward County. I hate to say it but the stores out west are much better. I’m not sure if the service lacks because of the «urban» neighborhood it is in. One can only assume, the employees live in the surrounding area which isn’t the best. Many of them probably don’t understand the concept of customer service. Not all employees here are rude but many of them are!!! Let’s start off with Strike 1: My first time in the store, I had trouble finding an item. I approached a gentleman who was stocking the shelves. The gentleman had an ear bud in his ear as if he were listening to music. I made sure to address the opposite side, and asked him where I could find the item. This gentleman looked at me as if I was bothering him and pointed his finger in the right direction. He didn’t say one word. I still thanked him and walked off. I was in shock! Never had I experienced that behavior at any Publix. Strike 2: Another day, I visited the store for a sub. The line was long. They only had one lady making sandwiches. I couldn’t believe a line all the way to the center of the deli display case and no one assisting this lady. To make it worst, a Publix employee walks up and a employee comes out of no where to service him for a sandwich, while customers waited in line!!! I was furious and so was the gentleman behind me. I walked over to the customer service desk to speak with a manager. I was told they were in a meeting. Strike 3: On another date, I purchased a ready to eat fruit bowl. I went to open it and they grapes looked like they hadn’t been washed at all. There were specks of dirt all over the strawberries. I was disgusted. The only reason I couldn’t return it, was because I lost my receipt. I plan on writing a letter to the corporate office. Looks like I’ll have to go to the Publix further east on Sunrise or the smaller store located at Five Points in Wilton Manors. As mentioned, this Publix needs a serious wake up call. The management needs to be held responsible for allowing these types of instances to happen at this location. I will be boycotting this store and maybe give them another try after I speak with a representative at the corporate office! «Shopping Is Not A Pleasure» at this location.

This is consistently the worst publix i ever have to go to. I would never come back if i didnt live next door. The sub line and hot food is always DISGUSTING and typically out of food. Hate coming here.

Their iceberg lettuce is consistently a disgusting, inedible, moldy mess. They want you to spend twice as much for the organic iceberg lettuce, which is pristine. I call BS.

The closest Publix to where I’m vacationing for a week. Two rude female cashiers and it was only 11a. m! The guys in the produce and aisle sections were nice, offering help, asking if everything is ok. What a disappointment for this Publix branch!

By now, I feel everyone should know my husband and I by name since we practically live here lol
We love all Publix locations equally, but this one is one of our favorites because we are able to find everything we are looking for, at decent prices. I simply enjoy coming here because it’s close to my house, they have great sales of different items every week, and they have lots of Spanish pastries at the bakery, which makes food shopping so much better, due to me stuffing my face with a tequeno or a croqueta while I shop.
The staff is courteous, and their products are always fresh. I really have nothing but great things to say about this place. Here, shopping is really a pleasure!

I like this publix its big and has everything, and they will order anything if you need it, I also like the lay out and they keep it clean. Getting to it sometimes is a challenge because for me I have to make a left and then left through cross traffic right by a major intersection so I usually make a uturn. At 5−6pm you can wait at the light 3 – 4 times :-/​not publix’s fault but keep in mind lol

The employees are great, but the online ordering and is horrible and never ready for pick up. The store is usually running low on stock.

This Publix is always busy. Be careful in the parking lot. This is not a super large Publix like the one on 17^th street, but larger than the one more east on Sunrise Blvd. They have a pharmacy at this location. Staff is always friendly. The store is always clean. They have the basic offerings that other Publix have plus an Olive Bar by the bakery.
I didn’t give 5 stars because of the traffic in and out of the parking lot.

Good size store and one of the nicest in the area. But it’s on Sunrise Blvd, so you get your share of homeless. Wish they had a sitting area so you could get a sandwich and eat it there. Personally, I like the one on 17^th St best. But that one can be crazy because of tourists from Dec-​April.

This is by far the best Publix in the area. There is one near my house but I make it a point to go out of my way to come to this one. Much cleaner and friendlier staff. Plus the deli here is much quicker; however, be careful using their online system. I have come here twice and my order wasn’t even received. They do have a friendly staff who went out of their way both times to slice my deli order right away.
Other than that, I’ve never had an issue. If you can make it here during the week, do so. Because of this may be the best in the area, it gets insanely packed on the weekends.

Rotisserie chicken is too dry and way overcooked. There’s hardly any juices left in them and I grab it within 30 minutes of it coming out on the shelf. Compared to rotisserie chicken I get when I travel all over the country, this one ranks low. However their fried chicken is very good, moist, tender, juicy.
Other than the rotisserie chicken, this place is great. Great selection, friendly and helpful staff, nice people, plenty of parking, a little bit hard to get in and out of due to all the traffic on sunrise blvd, and decently fast checkout. Pretty good experience overall.

Stopped in for something to drink. Made my way over to the bakery. What a pleasant surprise. The display looked very well organized and clean. I ended up buying two mini cannolis and a small pizza bread. See pics from MrPink. As someone who has made my own cannolis, these I would rate a 9 out of 10. Each was properly filled with ricotta cheese and the shell was hard. I can only suggest adding chocolate chips to the filling. The Pizza bread had a generous amount of cheese and three pieces of pepperoni. There is very little that is better than cold pizza. I would rate the pizza bread a 9 out of 10. I would add some garlic and oregano to the cheese.
Enjoy!

This has been my local Publix for a zillion years and it has always been terrific. I had to Unilocal about an amazing experience that blew me away on Friday.
It was raining cats and dogs on Friday and I had a cart full of groceries — I am also several months pregnant. The awesome bagger walked me to my car under an umbrella, opened my car door and had me sit down. He then told me he would load my groceries into the trunk in that rain. What a gentleman! Unfortunately I did not catch his name. Kudos Publix.
Publix, where shopping really is a pleasure.

This publix has a bigger selection then the one east of here. As far as grocery stores go, it’s your run of the mill store, like Giant or Safeway. But here in southern Florida, it’s really your only choice if you don’t want to pay up scale grocer prices.

We don’t have Publix in the Charlotte area where I live and that’s unfortunate. They do a solid job at their grocery business and would certainly give Harris Teeter a bit of healthy competition. This is a nice and bright store with well stocked shelves and a good selection of merchandise. The beer selection is decent, as is the produce. It’s not the best Publix in the chain, but it’s definitely a good one.
If the express line is too long (is it THAT hard to count up to ten?), you can sometimes get your checkout done at the service counter.
This isn’t the best neighborhood, so like everywhere in South Florida, watch your surroundings as you make your way to your car.

This is a typical Publix. You have all of the staples that you will find at every other store in the chain, but don’t come looking for anything out of the ordinary as the selection is just ordinary. The associates don’t illicit any «WOW!» sentiments out of me, but they always help when I ask them a question or to show me where an item is. The associates here will NOT go out of their way to help you, but they won’t ignore you either.
While parking is fairly cramped, there is a side lot for needed overflow parking. If I have a choice, I won’t come to the Publix first; there are just too many others that are the same distance and better in one way or another.