Sir Grout

Loved the job Sir Grout did on my tile floors in my house! Angel & Bill were super nice and very professional… I will be scheduling a touch-​up every year with them-​my floors look awesome! Thank you! Kim Kerrigan

I am only giving them 1 star because 0 stars is not an option.
First off, when I called for an estimate the woman who picked up the phone was not very friendly. After less than a minute of talking to her unfriendliness turned to rudeness. Before even giving her details on my bathroom, she told me there was a minimum charge of $ 450 and if what I needed done didn’t cover that they would do other work and if it ran over that amount I’d have to pay extra. Not a great start.
I decided to bite the bullet and set up an appointment to give me an estimate. Her immediate response was «it wouldn’t be right away». Well then. I said I wasn’t in a rush and she told me the following Monday at 10:00am (a week later). Monday was fine for me, but because I work it would have to be after 4:00pm and she said «no that’s not good because he only works until 1:00pm on Mondays». I said any day is fine as long as it’s after 4:00pm. Then she said «he only works until 1:00pm every day».
I said that wouldn’t work for me and I guess they can’t help me. She said «Nope, I guess not». And that was that.
I can’t believe this is how they would choose to run their business. Unpleasant and actually turn paying customers away. I most definitely would not recommend this company.

We watched the video as instructed the salesman came to our house and showed us how great a job they do cleaning the tile and the grout colored and sealed it looked great. He demonstrated how they clean the grout and colored it so we went for it. The one big mistake we made was we never asked him to demonstrate on our tile floor how the tile will look after it is cleaned. Well it cost us 1300 to do the kitchen and a hallway. The tech showed up and used 2 different machines to clean the floor. He than redid all the grout lines and sealed them. Well all I can say is Big Deal the tiles looked slightly cleaner but nothing like the pictures and the video. If I scrubbed the floor I could have gotten the same result. The grout lines were a big improvement however. Like I said I should have had him clean the tiles to demonstrate how they would look. Knowing what I know now it was a big waste of money and I can not recommend them at all. They definitely oversold the tile cleaning. It worked out to $ 250 and hour for the job which is nuts for what I got. What got me even madder was when the tech told me when I complained out blotches left on the tile he said well the tile is old, WELL NO CRAP that is why I hired Sir Grout but they never told me the could not totally clean the tile.
If you are going to do it make sure you see how clean they can get your tiles

If you are a homeowner, one of the most vexing problems is how to keep your expensive ceramic tile surfaces looking new. In high traffic areas, such as kitchens and baths, the tile grout quickly becomes stained, dingy, and generally disgusting. It is nearly impossible to keep light-​colored tile and grout clean, especially on floors. Ironically, the more you scrub it, the more readily it absorbs dirt.
This company has a proprietary process to clean your old tile surfaces and restore them to better-​than-​new. The tile is machine cleaned, then two coats of an acrylic-​based, pigmented sealer are applied to the grout. It is virtually impervious to dirt and stains, can be subsequently cleaned with plain water, and guaranteed to last for 10 – 15 years.
The cost is approx. $ 4 a square foot, and satisfaction is guaranteed.
I don’t know how many Unilocalers might be interested in this service, but I was so pleased with the result that I thought I would mention it. They have offices located in at least six states. This NJ address is their flagship operation.