Hardee’s Red Burrito

Awful hardees location. I go here in the afternoons mostly, and have had awful experiences every time with employees and attitude. Rude drive through customer service, awful attitude towards customer’s. The disdainful looks I receive at the window every time look like the employees are doing you a favor giving you food. I only stop because it is on the way home and the food is decent to grab on the go, but awful location. The franchise owner should either restaff entire store, or be forced to give up his restaurant. Corporate office should be embarassed to let this location continue to operate with this level of service. I would give them a –10 stars if was an option.

Close to my house. Nice people. Hardee’s food and service. What is there not to love?

Great customer service– I don’t think I have ever been to a fast food place that had professional quality customer service representatives/​workers like this location at the drive thru nonetheless!

Needs to be cleaned & out of chicken tenders. Slow & server was more interested in visiting friends the taking care of customers.

If I could do no stars I would. Been there twice and won’t go back. Service is terrible. Drive through is a joke. Waited 15 mins at least with no apology at all. Order was wrong and workers there could care less. It’s a shame because it’s a great location and new but very poorly managed.

So I don’t frequent fast food restaurants often, and it’s usually because of the experience I just had.
A friend and I went through the drive through (it was just before 9:00pm). I tried to order chicken tenders and was told that they don’t have anymore for this time of night. I know in fast food terms, that just means the employees have gotten lazy and stopped making them. Not even an apology. I was stuck ordering something I didn’t even really want.
I ordered the nachos. Although there was a car in front of us, I do feel like waiting 15 minutes for our order was just far too long for a «fast food» restaurant. It’s clear to me that this particular Hardees is just mismanaged and should probably be evaluated.
Also — just as a side note as to the attitude of the employees — lights were flickering on and off and so when I looked inside, one of the employees gave me a very discomforting look.