Kapp’s Green Lawn

I hated their services. They did not tell me that they were not able to do the pretreatment for crabgrass. I wanted to have a beautiful lawn and I did not get that. Weeds kept growing everywhere. I was so upset about their services, because I paid so much money for their services and I feel they ripped me off. Why would I pay over two hundred for just weed killer. I still have dandelions growing n the crabgrass. They are very shady. They can not not tell u that the pretreatment for crabgrass was extra and they were not going to put it in. They should have mention something before hand. VERY SHADY. Hated their services

I had service with Kapps last year. They had a special so I thought why not, I’ll give them a try. They came and fertilized the lawn as promised. However, their sales staff would not stop calling me asking me to add additional services. When I would say no thank you they would act like I was stupid for not saying yes. When I asked to be removed from the call list, this never happened. I kept getting harassing calls through the summer. This year I was called to add additional services, and to continue my service. I told the representative that I was not going to add any service or continue my service. April 16^th I moved out of my home. On April 18^th I received a bill stating I owed them money for a fertilizing that I never authorized. I assumed I would call them to get this worked out, that it was a simple mistake. When I spoke with them they were very rude and explained to me in so many words I was lying to them about canceling service. They said that when I signed up for service last year it automatically renews, and it is the customers responsibility to cancel. I explained to the manager that I did cancel. They said that they have no record of this. I couldn’t believe what I was hearing, they were treating me like I was trying to swindle them out of thousands of dollars. It was a $ 46.55 bill. It wasn’t about the money to me. They treated me horribly. I would never use them again, or recommend them to anyone.