Avery Pointe at Cityview

If I could give zero stars I would. This place is AWFUL. The walls are paper thin. I can hear my neighbors just talking. I can hear everything above and below me. Anytime you walk in the kitchen or bathroom my neighbor below me would bang on the ceiling. The previous tenant that lived in the unit I do was kind enough to come by and inform me of my nasty neighbor below me who will bang on the ceiling at ANY movement and she was the reason he moved out. The management refuses to do anything about her because she has been there since the apartments have opened. The office staff is extremely RUDE. Sara is the only one that’s nice. They wont allow you to have any cable or internet you want. They make you pay for some terrible company (Ignition) that is extremely slow and the wifi rarely works and its expensive. The water bill is ridiculous, they make you pay $ 20 for trash then add on another $ 10 on your rent for «recycling»… they don’t even have recycling. This is by far the worst place I’ve lived. The management does not take care of their tenants nor do they act like they care. I’ve only lived here for 6 months and I’m breaking my lease. Just don’t waste your time or money.

So like the previous review I read my «Life worth experiencing» has been horrible here and I am counting down to move only 1 month into a 6 month lease. So first 30 days goes like this. Have good credit and rental history which would waive my deposit, but old apartment had not sent documents needed. Signed lease anyway with some comfort I could get the deposit back. We’ll didn’t get the deposit back and wouldn’t have cared but I had to call to ask after a week with no follow up. Paid for a covered parking spot and was given the wrong spot number and after four days of notifying them someone was in my spot come to find out oops we gave you the wrong number. Second week I wake up to go to work and my car was hit causing 2k in damage. Third week I finally get around to setting up my cable using the link on the apartment website. Take off work to accommodate the silly 12 – 4 time window and when they show up, hey you can’t have AT&T you have to go through our exclusive provider «We gave you a flyer». Three hours latter after arguing with AT&T about why I shouldn’t have to pay the cancelation fee I now have a new day of making arrangements to a company for a all day installation time frame. I have barely been here a month and do not recommend unless you enjoy your time being wasted and spending money on repairs to your car but hey as the sign says this might be «life worth experiencing».

I’ve lived at Avery Pointe for 3 years. The leasing person was very nice. The property manager’s name is Jessica and she and her assistant, Stephanie are extremely rude. On four separate occasions they have left me a note that I owed them money. When I’ve gone to the office to find out why, it has turned out every single time that they actually owed ME money! One time they owed me almost $ 100.00. They just spent a ton of money on re-​decorating their offices, yet half the property has no grass. Jessica doesn’t care as long as it looks good from the street.
Also, in order to have cable TV or internet here you have to purchase it from a company that re-​sells dish network service at double the price (basic cable & internet is $ 150.00 a month). That is another way the property makes money as they get a commission on the accounts.
I will be moving as soon as my lease is up.

I was impressed with this complex at first, however, as daylight has glimmered I have found numerous issues with this place. For cable you have to go with a company that no one has ever heard of of get satellite (if your facing south no problem). The management team is very rude. My hot water heater stays hot for about a ten minutes shower and then it’s cold for an hour and a half, they are unlevel as can be, my TVs stand leans in my living room and only thing on it is a flat panel TVs. In my bedroom my dresser leans causing my drawers tl never fully close. The light switches are in the most oddest of places. I will move when this lease is over and I will do research to find better amenities and services when I do.