Caliber Collision

GREAT service! I picked up my car today and they did excellent work. Everyone that works there is VERY friendly.

Was impressed because they didn’t have any open appointments. But we got a hold of the manager and due to the obvious danger of a door not properly closing. I showed up with the car and they took care of it right away.

i cleaned out my car before i droped it off but i left about $ 3 in change in the cup holder that had soda spilled on it and was sticky. when i picked it up they had takin all the silver change and left all the sticky pennies! not happy that somebody would steal change from the cup holder when they should be fixing my car. thank god i took everything else out before i droped it off. then to top it off the car is still having issues that should have been fixed.

Great service all the way around. Personable, professional and efficient. Tim worked on my car. He was very good with communicating the status of my car, explaining the work that was done, and even identified other things I needed to be aware of about my car. These items did not generate more business or work for him, it was just for helping me take the best care of my car I could.
They even gave it a good exterior and interior cleaning before I picked it up. Very organized packaging of my bill and repair records. I’d recommend this place to a friend.

Do NOT take your car here. Took my car here after a girl backed into me and Allstate suggested this shop (mostly for location). When I first got my car back, they had not reassembled the door correctly. It was not flush with the rest of the car (almost cracked open) and was tilted. So they took it back and fixed it.
Well then I notice that my speakers don’t work as well and my window isn’t programmed properly. When I took it back to them they just shrugged and said they were bad speakers. They contacted an outside consultant to come and look at it for me, and he informed me that the speakers and window weren’t working because they had installed the wrong part on my car.
I take it in again to have the part replaced and then get my car back once again. Now the speakers work but the window still isn’t right. On top of all that, when they gave me my car back it smelled of cigarette smoke.
Needless to say this place is completely unprofessional and does a shoddy job «fixing» anything.

I had a car accident with significant front end damage. Not having been in an accident before I did as suggested and took the car to Caliber. It was convenient to work and worked with my insurance:
Pro’s: The people are very nice and polite. The body work looked good. I can’t tell the difference between the repair and the rest of the car.
Cons: Pretty much everything else. The had my car for just under four weeks. I went back four or five times after I finally got it back because I kept finding problems that should have been caught in a final inspection of the vehicle. I also experienced a series of electrical problems. Each time I went in I felt like they were surprised that I would request these additional repairs. It wasn’t until I contacted my insurance agent and he stepped in to manage the inspection of the repairs and talk to managers that I felt my concerns were taken seriously. I just got my car back again and it seems to be done but I’m keeping my fingers crossed.