CareNow

Recently moved to Texas so I don’t actually have a primary care doctor yet so when I woke up feeling sick I panicked. This location is a 5 minute drive from my house so based on convenience I decided to try them out.
Their online system was a breeze. I entered my insurance information and basic info in no time. I checked in online so that I wouldn’t have to wait too long in the waiting room. Shortly after checking in I received a call from a very friendly young lady letting me know that everything checked out with my insurance and that they had a 45 minute wait and would call me when I should drive over.
I got a call about 30 minutes later telling me to head over. I checked in and waited about another 30 minutes in waiting room (sucks, but not that big of a deal). Front desk, nurse and physicians assistant were very friendly and accommodating. Left with a few prescriptions and a great scratch and sniff Dora sticker for being such a great patient :) Will definitely return again if I’m in need of some urgent care.

Worst service ever it seems they given the service for free they took 3 hrs 45 min to do a school phisical not recommended at all please don’t bother coming here

My recent experiences with Care Now were really excellent. I couldn’t get in with my doctor one Friday and ended up going to Care Now. I’m really glad I got the rash checked out since it ended up being shingles! They were very kind and gave a shot for pain (like a super advil) and a steroid shot. The web check in does save a lot of time, although if you’re getting labs done or waiting for a shot, you’ll be there 90 minutes minimum. Still, I was very happy with the care they provided. They also followed up with a call the next day to check on me.

I have used this location three times; twice for myself and once for my son. Each time we used the web check-​in and were done in less than an hour and a half. When visiting my PCP I’m usually waiting 2 hours to just get into a room, to only then sit and wait another hour+ for a 15 minute consult/​visit! Although CareNow’s cost is substantially more than my co-​pay with my PCP, it is soooo very worth it. The convenience, friendly and prompt service is something to take notice of in the healthcare industry. The staff is always polite and the Dr’s (the true test) were knowledgeable, friendly and took care of my and my son’s needs each and every time. They even followup with a phone call to see how you are feeling and if you need anything futher! Having their services available definitely gives me peace of mind.

HORRIBLE SERVICE!!! Extremely slow. It took almost 2 hours for me to be seen for a TB and drug test. Avoid this place at all cost if possible.

horrible service !!! So i was going to go in on a Saturday due to a sore throat. So i did a web check in to make things a little smoother! Well i get a call from the care now office. The lady that could started off RUDE from the beginning of the call.
So she starts verifying information with me… Well i proceed to tell her i forgot to updated my insurance to aenta on the web check in then she says «you know don’t know what insurance you have… well you cant update it now cause it already printed. i said well i thought i updated it on the website but prior to this… Do you want the new information or what !!!
Then she proceeds to tell me that they are not accepting my insurance… so i was already over the situation with her already. just rude to the point if my throat wasn’t hurting i would have personal drove over there to let her know in person how rude and very unprofessional she was!
Just thinking about it makes me wanna go over there. But instead i will share my views with Unilocalers. So if you get a call from the web check in personal !!! Beware of the rude staff!

I waited over 90 minutes for a pre employment drug screen. Choose somewhere else. Anywhere else. The waiting room was loud and dirty.

We checked in «online» around 1 PM (they called saying they were free to see him then) and have been here until 4:00 PM– it wasn’t until I went back to the front desk to complain about being in the doctors room for thirty minutes, that a doctor finally appeared in the room. He wasn’t friendly and neither were many people at this location. I understand care now isn’t the best in the business, but come on.

Went in to take drug test for job waited a hour and 15 minutes .and the receptionist look at me weird .very uncomfortable waiting there. will never go back there was about to walk out if it wasnt for a damn job.

Got here at 10:45. Left. They call at 11:47. Back and now still waiting 1:01. Crazy. We will never come back

You can’t beat feeling sick and not having to wait to see the doctor. Gotta love some web check in and I must say it’s about time something like this has come about. I also like the fact that the facility is clean, organized and right off the bat you know what your looking at with any crazy charges etc. Their effecient and make you feel a little better when all you want to do is crawl in a small black hole with a bucket of Vick’s Vapor Rub and have your own Twister pitty party. I felt like some demonic presence was trying to take over my soul a few times but all that changed when they call you afterwards to check on you and make sure your feeling better. Come on, let’s face it my mom doesn’t evern do that anymore! #A+fromthissister!

This place was a complete and total waste of money. They let me sit in their waiting room for OVER AN HOUR, while VOMITING into a garbage basket I had brought with me. They then MISREAD my bloodwork and sent me to the emergency room telling me that I had a serious infection. I had food poisoning. I had eaten seafood the night before, and they didn’t even give me any anti-​nausea medication until I was walking out the damned door. Cost over $ 300 for them to do ABSOLUTELY nothing. Would have saved so much money if I had just gone to the emergency room to begin with. They called me a week and a half later to see how I was feeling. Really?
This place was HORRIBLE.

Completely uncaring, clock-​driven people with no compassion for their patients. Just checked in with web check-​in for my son who has the flu. They called us three times to confirm that we were coming in. We told them each time that we were driving in and would be a little late. When we got there 10 minutes late they told us they couldn’t treat us. Have gone here for years but will never go back.

Odd observation: place looks tiny from the outside, borderline cavernous on the inside. Checked in online at 8am, they called us when the room was ready. Took us bout 10 min to drive there, waited bout 2 – 3 min, then we got our room and we were seen. I’m not used to online checkins, being from the DC area, as we don’t have those there, but it’s a cool concept if you live in the area of an urgent care that does this. DR and staff were quick, professional, and courteous. Definitely looks to be the type of place that will hem that ass up if you waltz in without insurance though, so beware…