Cowtown Air & Heat Company LLC

Do not hire this company if you expect someone to do the job right and correct their mistakes because cowtown can do neither. Home warranty company had Cowtown come fix my A/​C previously. It worked for a couple of weeks, then stopped working. Cowtown was sent out again and the technician fiddled with some wires and said the thermostat needed new batteries. Okay, replace the batteries, but after a few hours, A/​C stops working again. Meanwhile, it’s over eighty degrees in the house and we have a one month old baby that can’t regulate its heat like an adult/​young child. We call first thing Friday morning, but Cowtown can’t come out until Monday afternoon to fix something they should’ve fixed in the first place. Thanks but no thanks. Turns out, the problem had nothing to do with the thermostat and Cowtown completely misdiagnosed the issue.

This company overcharged me at least $ 500, started work without my permission, and did not respond when presented with two bids for the same work that were at least $ 500 less and a request for a refund of $ 500.