Facelogic

The facial was fine. I bought a Groupon with Microderm. The lady briefly looked at my skin and said I’d benefit most by the $ 30 upgrade facial. I can really get a facial many places for $ 90 + tip (Groupon was $ 59 and upgrade was $ 30) and not have to be in a large room with people separated by patricians. Plus, when I left my skin felt dry and was not glowing like it usually does after a microderm and a good facial.
I did love the arm massage and felt the esthetician was nice but what I care about are — RESULTS

Seriously impressed with this facial! I scheduled a facial with microdermabrasion and a lip/​brow wax. I’m super picky about my brows… and Neesha nailed it! The massage part of the facial was outstanding! And my first experience with microdermabrasion was great! My skin feels amazing! I will be back!!! Highly recommend.

Melanie does a great spray tan… she takes her time to ensure the tan is even. I trust her to do my competition tan. Also… the facials there are awesome!

We were members for years at another location. Unfortunate they closed. The best facials ever !!! Missed our monthly facials so we decided to go to the one ½ hr away. They were both the worst facials ever. Plus both esteticians disappeared for about 10 min. NO EXTRACTIONS ?? Won’t be back.
Sad

I have typically avoided facials because I have sensitive roseacea skin and i have had bad experiences. However a friend gifted me a facial here and I was pleasantly surprised. It actually seemed to diminish the redness, not aggravate it. I’ve now been here twice and I wish I could come more often. They have a membership, wherein you pay monthly for a facial at a discounted rate. Or you can pay a non member fee, which is more, tho they do have specials. My only gentle criticism is that I found the neck rub to be a little too vigorous for my liking. My neck was sore from it, but this is probably because I was a little tensed up. It does still make me a little nervous to have someone messing with my skin. But overall I would recommend this place.

After a horrible Groupon experience with Halo Salon, I was literally cringing at coming to another place I had found on Groupon. I was so pleasantly wrong. Elena the front of house receptionist was beyond pleasant and accomodating. My specialist Shelli was professional and extremely pleasant. I was so pleased I tipped her the full amount for services plus gratuity, and she was worth it after my previous experience earlier today! I use Groupon to scout new locations for myself and for get togethers that I have with my friends and colleagues. I will be coming back and I will be bringing people with me! Unlike other reviews, no one tried to sell me anything unless I asked and there was no up-​sell pressure. Thank you ladies for doing a fabulous job from beginning to end.

I have been going to Facelogic for two years and have not been disappointed. They are always extremely friendly and professional. You can tell that they have built relationships as they know everyone by name. There is something to be said for that. The value for the price is incredible. Groupon turned me on to them and I have been with them since. Ask for Julie!

Went once about a month ago to use a groupon for facial and microderm. LOVED IT! it was my first microderm. The tech was wonderful. IT was a big room with other customers but divided in sections. IT was quiet. My tech didn’t talk much except as necessary which I appreciated a lot as I was tired and she did an extremely wonderful job. She also did a small massage on hands shoulders and head and it was oh so wonderful! My face was soooo smooth for at least 1 – 2 weeks afterwards! I had some blemishes which healed quickly and overall my skin texture improved.
My cons are: last appt is at 5:30. Hard to get into unless you have an appt much in advance and my life and schedule is mostly kind of last minute so makes it difficult to get seen. Also the prices are a little too high for my budget. It is an independently owned store like the other facelogics so the pricing and everything is not the same. This location offers memberships which lowers the price a little bit but still a bit pricey for my budget. If I could get the groupon treatment for the same price each time, they would have bought me over as a dedicated regular!
She suggested products for me at the end of my visit but I was not interested. However she was not pushy at all.

Loved this place. I only went because I had a Groupon, but would definitely go back. The products they sell are a little to pricey for me, but the services offered are just right. I love the atmosphere and my face felt amazing after I left.

I went to Facelogic today because I needed to use my groupon before it expired. I was somewhat skeptical due to several reviews from customers not liking the «up selling.» I really don’t see what all the fuss was about because I had a fantastic experience.
Shelly did my facial and was 100% professional and pleasant. I see the products they offer as options and suggestions from a professional who knows what your skin may benefit from. If you look at the skin of the employees, they obviously know what they are talking about.
As for the «group» room set up, there is plenty of privacy for an enjoyable experience. No one mentioned a membership to me, but I am sure I will look into it.
It was exactly what the doctor ordered and I felt fabulous afterwards. Sometimes places like this can seem impersonal and intimidating, but not Facelogic.
Thanks to Shelly and Facelogic… I’ll be back

Typical Facelogic setup. Very nice for what it is. I love Amy. Have seen her three times. She is amazing… does an awesome neck, arm, head massage.
I don’t mind the open setting… it’s very dark, quiet and cool… they bring you a nice little blankie! In fact, I think I like it better than some of the small spa claustraphobic rooms in other spas. I went first on a groupon, but I am considering a membership… especially if I can have Amy as my esthetician every time!
Go on, try it!

I love Facelogic! I used to have a monthly membership but couldn’t afford to go every month, so the Groupon is a great deal! Amy is the best! I always request her when I schedule my appointments. And their Image skin care line is great — and affordable. As far as everyone’s gripes about the «upselling»… They do offer service upgrades but it doesn’t bother me since the facial you get is just a basic. I love Facelogic!

This morning I visited FaceLogic in Fort Worth. This was the first time Ive ever gotten a facial. And I must say, it was absolutely wonderful. My esthetician was gentle and very informative. I will be visiting them very soon.

Love this place!!! I’ve been going here for monthly facials and microdermabrasion for the last 8 months and I noticed a drastic improvement in my skin right away! I have combination skin and I used to have monthly breakouts before I started using their Image cleanser! They have great prices for members, $ 70.00/month facials and $ 300.00 for a series of 6 microderm or dermaplane treatments! They use the diamond-​tips for microderm, which has different tips for varying levels of abrasiveness. I think they start everyone on a lower level just as a precaution b/​c some are more sensitive than others, but if it is your first time there and you have had micro previously, you may just want to ask them to start you on a higher tip. I have been treated by 3 different ladies, all are very informative and I’ve never felt pressured into buying products or services. I highly recommend trying this place, I have seen great improvements in my skin clarity and tone, and you really can’t beat the price! My only complaint is that it can be difficult to schedule an appointment, you usually need to schedule a few weeks in advance.

I received a trip to the spa as a Mother’s Day gift, last year. Oh, how I’ve been looking forward to it. I was so disappointed. The gal who gave the facial was very sweet, and overall, did a fine job.
However, I was not impressed with the open-​style. It wasn’t completely awkward, but not nearly as relaxing as a facial in a regular spa. My gift was a Groupon as well, so I asked what my total would have been, so I could tip appropriately and, with the up-​sale of $ 30 I was talked into, they said my bill would have been $ 158. What?! I received an hour long facial that included an extra-​long steaming session, products that weren’t the greatest, 5 minutes worth of microderm abrasion, that I did not even recognize as such, and NO extractions. Even in a high-​end Aveda spa I could have received an hour long facial for $ 90.
I almost bought a second Groupon before using this one. I’m so glad I didn’t!

I randomly found this place through Groupon. My Groupon was $ 39 for a regular facial with microdermabrasion.
The salon/​spa itself is very nice. You are led to a small room to change and put your belongings in a basket. From there, you are walked into a large room with about 6 individual work stations. The room is dark and quiet. At first I thought I wouldn’t like the group room, but I actually didn’t mind it. No one was talking loudly and my eyes were closed most of the time, anyway.
The woman performing my facial was very nice and seemed to know her craft well. We discussed my skin concerns and routines. The facial itself was nice and relaxing. However, the up-​selling here was out of control! And the worst part was that it was done during the facial, not before. A more professional (yet still tacky) approach would have been for the esthetician to sit down with the client and show a menu of options, and go over the client’s skin concerns and wants then. The menu should show the procedures and pricing so there are no surprises once you are sitting in the dark room, in a towel, with a bright light shining on you. However, Facelogic couldn’t do this approach since the salon is very tiny– only a reception area and the facial room itself.
Both my friend and I were asked if we wanted to upgrade to their deluxe facial. I was told it would be a $ 30 charge, but my friend was not. How is one supposed to make a decision on a service without being told the price! Besides that, it’s hard to make an informed decision when you are sitting with goop on your face.
In addition, we were both asked during the facial if we wanted eye-​brow waxing. I did not, but my friend did. She expected the waxing to be $ 10-​$ 12. It was $ 17! She doesn’t have complicated eyebrows and has them regularly threaded or waxed. That price was extreme. A quick google search of spas in the Ft. Worth area reveal that most charge $ 15. What seemed to be the most unprofessional aspect was that the woman performing my friend’s facial didn’t state the prices outright.
It didn’t stop there, though. My facialist started to tell me about the mineral make-​ups the spa carries (I didn’t ask). When my response sounded uninterested, she seemed to get the clue and stopped. Then, on my way out, she tried to sell me $ 100 worth of pills and creams for my acne. My «acne» which is hardly noticeable. If I really was that concerned about it, clearly I would go to my doctor who would write me prescriptions for real medications and creams that would actually work. And with health insurance, would not cost me $ 100!
And, after I tipped, I was asked if I wanted to get a membership to give even more money to Facelogic. I declined.
Overall, I believe I received a good facial and my skin looks better since. However, the up-​selling was a huge turn-​off and very unprofessional. I understand that places like this might lose money by offering Groupon, but if they wish to create repeat clients, they should appreciate the business the Groupon brings and stop trying to nickel and dime their customers to death. It leaves a bad taste.
Without a Groupon, one can get the regular facial at an introductory price of $ 49. I’d recommend that. It’s worth it. But a continuing membership… I’m not so sure. Might want to splurge a little and drop $ 60 or so at a normal spa and not feel pressured to buy more or add pills to your bill on the way out.

I am totally addicted to this place! This was a random pick through Groupon and I couldn’t be happier. I was worried because some of the reviews I saw took issue with the open-​style seating, and I’m big on privacy and low on chatting for my relaxation services, but you are sooo comfortable and relaxed and you definitely have privacy as to not notice this factor at all. I will be going again!