Kroger

Been going to this Kroger for awhile now. I must say its one of the few krogers I prefer don’t really like Walmart unless I have to go however the beach Kroger is Clean store, bathrooms need a touch up, friendly staff and awesome selection to get what you need and go. Must also brag about a certain cashier helping me out when my card wasn’t working properly, it wasnt much but it sure made my night and for that thank you!

Probably like the third Kroger on N Beach Street, except this Kroger is more upscale than any other Kroger around Fort Worth. A very busy Kroger facing competition with Albertson’s on Western Center, the usually have items that I need in stock and have the freshest milk I’ve ever tasted, more better than Walmart Neighborhood.
The only dissatisfaction is the self-​checkout lanes are malfunctioning, probably from over usage and Target and Walmart usually don’t have a big problem. The issues are when the scale is not functioning correctly and also «item not in bagging area» and I really really hate myself for wasting people’s time in the self-​checkout lanes.
Parking is not a problem, they also come with a Kroger Gas and an Red Box/​ATM.

I have been a long time kroger customer (over 30 years) but am very disappointed in a policy they have. My car was damaged by a hit and run driver in the parking lot at the Beach Street store during the daylight hours on 7÷5÷2015. It was parked in full view of the security camera. My friend (who works there) had driven the car to work that day. When she came out there was extensive damage to my car (no note of course!). She did not know what to do and told me about it later. I went to the store the next day. Terri the supervisor on duty said I had to do a police report to view the camera. Good old Texas police will not do a report if you have left the scene. Kroger will not let my insurance company view the video to try and catch the guilty party. As a matter of fact, I filed a accident report with Teri the next day and they have not called me back. I called Corporate they called the store talking to a supervisor who said Greg
«the lost prevention guy» would have to handle it and she would tell him. Never heard back. Called again and Teri said they were too busy with «inventory» to deal with my problem. Called Corp again and they said there was nothing they could do it was to be dealt with on a local level. Kind of hard to deal with it on the local level when no one will talk to me! Corp also backed down on an earlier promise to «help me». No wonder insurance rates are so high in Texas! Here is a prime opportunity to catch the person who committed this crime (and other times no doubt) but Kroger will not help State Farm find the guilty party and make them pay for my repairs. Now I am out $ 250 on my uninsured motorist policy!
NO FAIR KROGER!
Betty Baum

You know its a fkin grocery store but its my go to place. Albertsons across the street sucks and is expensive so everyone goes here. People that work here are great, its you the customers… rude inconsiderate people i cant stand.
Store has good variety, average at best produce and meat. Well 4.00 a pound for brisket screw that but i can’t blame Kroger all for that. The Kroger card is near worthless now and the deals they used to have are not there. My biggest gripe is you go there past 9 your fucked and have to use the pos self serve that works sometimes and get to watch people steal items but the store is too stupid to realize it.
Oh well its like a relative you like but dont want to hang around for too long.

I love this store and been coming here for years even on other holidays but today was a total nightmare. The parking lot was packed, cars not watching where they were going. I almost got hit by speeding cars a few times just trying to find a space this morning, then leaving was just as bad. Then I don’t know who is training these teenagers that are bagging groceries, but they need to learn some manners. A Caucasian ¹⁵⁄₁₆ year old boy bagged my groceries today and just shoved things in my personal bags, so bad my bread was all smashed and fruit was bruised. Also asked him as nice as I could to pack them lighter, all he did was look at me like I wasnt specking clear enough English for him. Then while walking out a manger came by me, said something real start to me and I tried to ask him for his help and all he did was keep on walking.
Things that need fixed…
speed bumps everywhere!!! Because that is not the first time I’ve had problems with speeding cars here.(even witnessed a kid get hit 10years ago)
And NICER employees even if thet only bag or collect carts.

I love Kroger! The fresh food is always fresh and the staff friendly. Plus with the card you get really good deals even on gas!

my regular Kroger.
nothing special… always find what i need. never out of my stuff.
they have a sushi place (sushi is nothing for me tho).

This store is very clean. They have a great organic section. The employees are really great about asking you if you need help and keeping the check out lines short.

My first time ever in a Kroger’s, and the prices were great, lines were fast, and employees were all friendly. Much prefer this to the Wal-​Mart a few miles away.
We only found one item that wasn’t priced as well as Wal-​Mart, and as you know, their checkout lines are always horrible. Having just moved to the area, we just found our new hometown grocery store.

I shop at this kroger even though it’s not the closest to my house. The selection of items is dazzling. Good selection of international, organic, gourmet items at reasonable prices. Produce selection is quite varied. And yet, the store is not so huge that you spend too much time walking the aisles. If you like to cook you will love this store.

Worse experience ever had!!! I bought some of the ribeyes that were on sale and I get home and they were spoiled it had that distinct rotting meat smell and one of the ribeyes were turning color!!!
I immediately took it back to return and when I got there I got even worse service!!! I understand it was 9pm but it was ridiculous how bad the service was. I went to the customer service department and was told this is closed but we will be right with after we explained what had happened. The manager on duty just walked away didn’t come back for 15 minutes just left us there. We ended up getting someone else to help is who directed us to another supervisor who tried to help us.
After they figured out how to return the steaks we found the manager on duty and found her name was Michelle all she said was sorry and walked away. That was it said sorry and walked away from a customer!!!
I’m in retail management and you never ever walk away from customers until the situation is resolved but for some reason she felt it was ok.
We will never do any of our shopping here at Kroger again we will take our business across the street to albertsons!

Very nice staff, always friendly and ready to help. I like how I see management all the time. Of course the prices are always great!

Their pharmacy is always super fast, and the employees in the pharmacy are always extremely polite and helpful. I finally got tired of the slowness of the Walgreens across the street, and they switched the problem prescriptions over for me and had them ready for me within 30 minutes.
I don’t shop here too often for regular groceries, as I prefer to go to Sprout’s and Aldi, but the pharmacy is absolutely top notch!

This Kroger is a little more high-​end. Not Central Market high-​end, but they have definantly spent some money raising their target market.
The meat here is better than a lot of area grocery stores.
However, you should know that this is a HIGH VOLUME STORE! The parking lot is very crowded, and busy. The people ringing your food aren’t going to be very personable all the time, because they are working on speed.
The people stocking/​or at other counters aren’t too helpful either.
However, if you want to spend a little extra, and have different options (or sushi)… this is a decent store.
Do not be confused, I use it all the time. For everyday items, I’m often across the street at Albertsons, but this Kroger has lots of options that Albertsons doesn’t carry…
plus, two grocery stores facing each other is good competition for everyone! The consumer is the one who WINS due to each store constantly improving!
4 STARS

I used to shop at the Kroger on Rufe Snow until we moved closer to this one. I have not been pleased with many of my experiences here. The manager is a nice guy, but his employees are severely lacking. I have been ignored on numerous occasions while checking out & the deli workers have been downright rude to me.
On one occasion when I asked for some ham, the deli lady rudely told me she had just put some in the pre-​sliced bin 15 minutes before, she turned around & went back to messing around & completely ignored me after that. She didn’t even tell me where the bin was & it wasn’t even the brand I wanted when I found it. They weren’t busy at the moment either as I was the only one standing there.
Other things I have encountered is a pitiful lack of selection of eggs in the cooler. Also the produce selection is either severely picked over every time I go in there or they are out of it on the display stands & coolers. It’s one of the saddest looking selections of produce I’ve seen in a while.
I have had similar experiences with blasé service when checking out there too. One occasion, I was almost completely ignored while they rang my groceries up. The girl that was working the lane I was in was talking & flirting with the guy working the lane next to it. He didn’t have anyone in his line & I was her only customer in line so they just kept chatting like I wasn’t even there. Other times, it is usually the cashier & the person bagging groceries talking about whatever & ignoring the customers. Even after repeating questions to them to get their attention, they will go back to droning on. I really don’t want to know what movie they have seen or what girl they went out with. Save that crap for your break/​lunch time or at least save it till there aren’t any customers around.
Pros: The people in the meat department are pretty nice & usually very helpful & quick about it. Kudos for that.

This isn’t our usual Kroger location, but we’ll head here when we plan to grill steaks for dinner because they have prime beef. We stopped by today and got two beautiful prime rib-​eyes. Holy Moses, they were delicious!

This location is clean and they offer great customer service. esp in the deli department! Everyone is friendly and whenever I do my couponing here, I don’t get awkward glances like I do at other stores. They offer fast checkout lanes with really nice associates there. Oh, and the rotisserie chicken ALWAYS goes on sale after 8 or 9pm every night!

Twice in one week they did not scan my card and I had to go back for my discounts I should have had and the prices were higher than other stores

Can’t ever get anything on sale that I would want to eat. They need to put healthier organic items on sale rather than frozen corndogs and snack food.

Seemly ordinary Kroger (with gas station), but…
BEWARE!
This is an extremely busy store (parking and inside).
Especially on the weekends and evenings.
The good thing is there’s a florist (with an actual florist) shop available.