Lon Smith Roofing

These are they people you want to call first when dealing with a roof issue. They were on time, in budget, and extremely professional. I know my way around a construction site, and let me tell you my house did not look like one after.
Normally I’d expect to see a loose nail or a shingle strewn about afterwards. Not after these folks came to work, or finished for that matter.
I called several roofers for this small quote, some turned me down not wanting to do a job so small, some turned me down because I didn’t not want an entire new roof, and the other’s quoted me twice what Lon Smith quoted.
Take it from me, you cannot find a better more honest roofing company in DFW.

I would not recommend Lon Smith Roofing. They have horrible customer service and they do not stand behind their work very well. There are several other good roofing companies out there. Just remember folks, the big companies aren’t always the best!

Had Lon Smith Roofing replace the roofing over my patio. I know this is a small job to them, but they were out quickly, replaced the roof, and left the site clean. It hasn’t rained since, but assuming there will be no problems.

There I was, in the midst of destruction. Roof missing. Called lon smith. Several times later was told very busy no sales folks available. Was told by a friend with same problem that lon smith came out same day then again with follow up and decided to go w/​another company due to price.
— I called and lady asked where do you live. All the other times I said Haltom but this time I said Colleyville. Lady said we have a rep that can be there same afternoon. Gave her address then called back on wife’s phone and same question only Haltom, oh nope we don’t have anyone available.
— I received a call from the field guy and he said I cannot find your address on the map. I asked where he was now, he said near NE mall in hurst. I said perfect, hop on 121 south you’ll be here in 6 minutes, haltom city. He said ok. An hour later he wasn’t answering his phone.
— I called the office. Same routine. She said, we don’t have a person available.
— Asked for manager, dude on phone already has attitude. Tell him and he says cannot help. I said just looking for ballpark price on 3000 sqrt roof. He said $ 24,000. Yes you read right.
I called another company a week later they showed up handled everything with insurance and did it for $ 5200 in day and a half.
Pretty disappointed in LS but glad I wa$nt one of their victims.

Lon Smith put a hole in my A/​C line then refused to pay for the damage.