O’Reilly Auto Parts

Wldnt give him a one if it didn’t make me. «Manager» Jim. It’s Christmas and me? Well, I’m just trying to pick up some 59.00 vent shades for my other half for Christmas. With a 20% off coupon which I asked Wld he match the price. One for adva. or a ten in my email for Ad. Auto as well. 20% off to Auto Z.
I Cld had ordered from autoanyyadayada. for 49.99 or W for 40. The point is. I saw you «O Reilly Auto parts» on the corner of Basswood and Beach street and I quickly thought. Sweet, I conveniently swung in on my way to fedex my son his Christmas package. «Manager» Jim, Wants to argue, that it’s an online code. So I go. Well maybe so. But I do have this 20% for advanced. Nope. I for sure can’t do that, he says! I’m like okay… I then become frustrated & say let’s move forward. He begins to explain to me how those coupons work… Lol. So. I kindly said «I’m not interested in all that» can you just continue, ring it up so I can go. I need to get to fed ex so that I can mail my son his Christmas. I then paid, went outside and I thought about it. Pulled the coupon up! Well sweet tea!!! It happen to be 10.00 off 50.00 at Auto zone. So I walked it back in and what Wld have been 20% off is now a return and a upset mother standing on Princable. KUDOS to Auto-​z. what’s their name on western Center for the coupon & being less then a mile around the corner and no grief. Not to mention an amazing check out by this gentleman… He goes further to tell me to send in the rebate as well. Even shows me how in detail and prints me another copy. Way to go! western center Blvd. & the staff at 5:57 pm. :)
Thank you. I’ll also add that I did call Ad auto while I was contemplating and they were also great. A 20% & a stand on his ground manager. That really did not want to see what I had to show him at all cost a customer and where I go to mail my sons things is closed. We live in a world where society can pull a coupon in seconds however The mail/​store/​send my sons package will close. You don’t know my story or my day. Didnt ever really know exactly what the coupon said. It was already you’re way. So, I just agreed. With a can we move on and check out. Thumbs down, a customer loss & a bad review «which I have never placed one».
Over a simple 59.00 gift. A 20% off Coupon with a mother that just needed to get somewhere on time and thought to ask about the 20. Customer service and 20%!!! There is one of these places on every corner & you didn’t care to save me. Just me! Well that doesn’t count huh… If ya made ten of us a day feel that way. Imagine you’re business overall. As a whole. The coupon you so failed to take the time to stop, look & listen! Is below. You Cld have seen that, had you taken the time. Thx
to save up to 50% off your purchase. The Deals and Savings Spotlight displays hot items that have been marked off 20% or more. There is also a promo code or In store coupon that can be found for savings on your entire purchase! A

2 years ago I went here for simple wiper blade refills and everyone acted like I was putting them out and couldnt even be bothered to look up the measurements in their books on my SUV. When I told them the type of vehicle one jerk said «well then it’s either a 13″ or 14″ which is it?». Really? So I swore I would never EVER visit another O’Reilly store. So as life goes you have car trouble and get desperate and have to swallow your pride and revisited this particular store and was pleasantly surprised by the change in staff. Much more polite and eager to help well done!