Sevona Avion

Our family moved here about two years ago, and the apartment management owner changed three times during that short period. The apartment facility is pretty great, as it is supposed to be an upscale apartment, but the apartment residents also have to pay the hefty rent fee for it (about $ 1,400 /​month for two bedrooms + two bathrooms apartment). But the management is seriously problematic, and the service kept getting worse and worse over time.
When we contacted the apartment management office for the apartment repair or reported a bug problem, they were usually late and not on time. And the apartment kept increasing the rent fee for the existing residents. Not only that, there are subtle things that are hard to understand. There is a fitness center, but the man’s restroom next to the fitness center does not have the lightbulb gets replaced, so it is very dark when you enter the restroom at a night. And the temperature control at the fitness room is kept just with few degrees different from the temperature outside, so it feels very uncomfortable during the summer while the place should be kept at a same temperature. We are not sure whether the apartment management is just ignorant about it or want to save the operating expenses in that way. Whatever it is, it should be done better.
But the biggest surprise came when we contacted the apartment recently to ask for a restroom repair. A toilet at one of the restrooms got broken, and we contacted the management office for the repair. And the person named Danny, probably one of the staffs at the management office, said that we have two restrooms so it is really not an emergency. Thus, we have to take care of other things, and we will send the repairman to your apartment unit when we are ready. Although this is maybe true, the comment by the staff was bit offensive and unwelcoming.
Overall, the apartment itself is nicely built, but we are certain that you can get the better apartment elsewhere at this price.

This apartments are pretty inside but very pricy. With all the money you pay, you can’t find parking. You have to pay an extra 100 dollars to get a garage. To make matters worst they tow cars. You pay a mandatory 25 dollars for valet trash but it’s not everyday so most often You end up taking the trash to the dumpster yourself. That’s stealing if you ask me. It should be optional. Also you pay a pest fee mandatory on every bill monthly but you have to request pest control services for someone to come out. Again this should be optional. The maintenance comes out when you call but why should you have to keep calling for the same thing several times? I was there for 14 months and they changed my light bulbs at least 6 times. Also my sink in the kitchen collapsed. Fell right through. Called and it was fixed but water still kept leaking. Had to call again. Paying rent is very inconvenient. Who wants to pay 25 bucks extra every month online? When you sign your lease to move in, they tell you about a sure deposit option that covers you up to 500 dollars for a non-​refundable fee of 87.50. THIS IS A SCAM. What they don’t tell you is that the property is taking out insurance on you incase you don’t pay your final move out invoice. They get their money back from the insurance company and that company comes after you. So you pay their premium for them and still have to pay the money or your credit gets screwed. I could go on for ever with the complaints. For the price you pay to live here you should not have to deal with all this crap. I moved here thinking it was broad stone apartments. Two weeks after moving in the name changed. DON’T LIVE HERE. It’s not worth it. I will keep reviewing so others don’t fall prey to the same things I did.

I’m not sure either what all of this negative feedback is… I just renewed my lease because of how happy I have been at Sevona Avion. The grounds are always well kept, the pool is gorgeous and a lot of fun, there are plenty of WORKING televisions pool side, two grilles, four cabanas, and a large covered area to temporarily escape the sun, the gym is effective. As for the physical apartment, they are very upscale with real granite and stainless steel appliances. If there is ever a problem, the maintenance crew has it fixed within 24 hours. If there is anyting to complain about, anything at all, it would be that there is not enough parking. Nonetheless, I love living here and if all continues on the same path I will renew again. The staff and all of my neighbors make it a very enjoyable place to reside.

I’m so so confused by the negative reviews about this complex, because it has personally been one of my greatest experiences in an apartment thus far!
I moved here from Phoenix and met the new management when they were first taking over. Extremely friendly, personable, and accommodating. Between the gift wrapping services at Christmas, Valentines day celebration, and frequent breakfasts they hand out in the mornings to residents on their way to work, I would be hard pressed to call them rude, whatsoever.
Like most do, we had a few issues we needed fixed when we first moved in, and they got someone right out to fix us up, no questions asked! The maintenance man, be it installing a ceiling fan, or replacing a light bulb, are always prompt and courteous, which is much appreciated. On top of this, being that this property is very pet friendly, the grounds are very well maintained, and neat.
The best part of this place is that they actually know you, if you treat them like real people and not the enemy. I always get a wave and a smile when I pass by, and a friendly greeting when I walk in in the office. Coming from many bad experiences, I can genuinely say that Sevona Avion is top notch.

Trying to pay the rent here is more complicated than necessary. They send the bill (sometimes) or you have to call and find out how much you owe. Then there is no dropbox or way to pay online they just expect you to slip a 1100+ dollar check under the office door if no one is there. Also my husband and I went out to the pool and it was filthy. There was duck feces and other debris covering the bottom of the pool and it had way too much chlorine in it. Also the TVs at the pool do not work so they are just useless. Really hoping that some things will change over the remaining time that we have here with our lease. The office staff has started being friendlier which is an improvement. We just try to keep to ourselves as much as possible.