SML – Simple Moving Labor

Do not use this company! We used them and they broke almost everything. They work slow to rack up the hours. I needed to look for the workers as they wondered from the job. When I complained about the poor service to management They told me I just owed the money. Please dont use this company.

This is actually negative star review. These guys loaded the truck for my mother from Dallas to a different state and damaged about 6 major items and they offered no restitution to her. They thought they did a good job. Shelia a girl who answers the phone for claims, said that they don’t pay for damages in transportation. She’s very unprofessional in this prepared to say no at every turn not really your typical customer service person more like the girl they hired to keep people at bay. Well the damage happened because your people don’t know how to load or pack stuff and my mom paid for professional loading which cost more so these people basically are doing it as a professional executive service but it’s more like hiring guys off the corner. I have a good idea if you have some friends you don’t like hire this company and it’ll be hilarious when all the items arrive destroyed. 817−510−5186 is their phone number just so you know you’re calling the wrong place. Pretty awesome how companies now days tell you one thing and just take your money and then once they haven’t done their job properly they tell you sorry that’s it. I wouldn’t suggest this to my worst enemy thanks again SmL movers will be sure not to use you ever again

Horrible. Charged me double what they quoted. I tried to call and complain and on hold for over 15 minutes. Horrible service and overpriced.