Special Effects Upholstery

It’s a bit of a drive, but well worth the outcome! Angel and his team have been doing this for 20 years, and he is refreshingly old school. His word and a handshake mean that he truly cares about the customer.
He patiently listens and goes over all options to ensure your satisfaction. In two days time we had our firm cushions back.
His prices were competitive with others, and the benefit of dealing with a person face-​to-​face (owner no less) was refreshing and cannot be understated.
They also do custom furniture & specialize in leather… Highly Recommend!

I had a poker table insert rebuilt and upholstered. They did a great job at a reasonable price. I will be going back!!!

Angel and his team are amazing craftsmen. They are fair in price and fabulous quality. I use him all the time and cannot say enough positive things about them. I am in southlake and he either comes out or I make the drive and while not right around the corner he is worth the drive!!!

The seat cushions on the sofa where our butts are planted for TV viewing had become less than comfortable. The cushions had always been a little on the soft side, but over time had become painfully so (at least for me). The sofa is less than five years old and the fabric is still almost like new (surprisingly), so all I needed were the actual cushions put into the same fabric. And, fortunately, the fabric is in the form of a zippered cover so stuffing a new cushion inside would be an easy enough (and inexpensive) upgrade.
I found Special Effects via another site where they had all good reviews. I gave them a call, found that they do make sofa cushions, and made the (long) drive down there with my cushions. They aren’t located in the grooviest part of town and trying to get to them from the freeway was somewhat of a challenge since I am not familiar with that area, but (eventually) I got there.
I worked with the owner who suggested a grade of foam he thought I’d be happy with (based on my comments about not wanting something too soft) and he wrote up a work order for foam and down cushions. I asked about turnaround time and he said it should be about a week, maybe less. Great!
A week later, when I had not heard from them, I called to get the status and he said that he was waiting for a shipment of foam and was expecting it in a few days. OK… After another week of silence, I called back and spoke with someone else (who turned out to be the owner’s wife) to find out about the cushions. She was unable to find the work order and asked me to describe the cushions (apparently her husband had to leave town for a family emergency so he wasn’t there). Uh-​oh. I was starting to get worried now. Anyway, to make a long story short, she knew the cushions I described and asked what type of replacement cushions were supposed to be made. After I told her, she said they would be ready in an hour! Huh?
Anyway, I drove back down there the next morning and picked them up, brought them home, and put them on the sofa. These cushions are fabulous! They are so comfortable and our sofa is like new. So I guess this is an ‘all’s well that ends well’ kind of deal.
I have a feeling that the misplaced paperwork for my order was an anomaly, but it did contribute to the delay of my job and added to my stress level a bit (since the fabric on the cushions matches another piece in the furniture set). I’d give them a ‘5’ if it was for the work alone, but I have to deduct a point for the snafu. Would I use them again? Probably. They do nice work (I did see some larger jobs at their facility they had done). I drove my cushions down there because they fit in my car, but they do offer pick up service for those larger upholstery jobs. They also custom make furniture.