I have used several Home Depots since day one. Today I went into this Home Depot at 820 and Bridgewood Dr /John T. White to purchase a bottle of propane. Pretty simple, quick purchase I thought. I went into the store to pay and have someone give me a bottle of propane. As it turns out there were no open cashiers only a self service station with two women standing there chatting. I asked who could help me purchase a bottle of propane. The Hispanic girl asked if I had a receipt. I said no that I need someone to sell me a bottle of propane. She then passes me off to a woman whose accept sounded African. Who turned and pushed a few buttons and pointed to a self service terminal. Trying to follow the instructions it froze up. I turned and she is helping someone else and I mean she was actually trying to help them. I asked for help and she looked at me and said in a moment then turned and started helping another person as though I was just going to wait all day. I had company at my home waiting for the propane so we could cook and eat. I finally asked for a manager or anyone that could help and was treated like I was imposing on them. I was directed outside and not sure what to do out there but I headed that way. Eventually the first girl came out and pushed some buttons and screen that I couldn’t see and a door opened. What a lousy way to treat customers. The end of the story is I’ll never darken the doors of this Home Depot and never purchase propane and pay their high price again. Thank you.
Melissa A.
Rating des Ortes: 5 QC, Canada
Love this home depot! its always clean, the people are nice and not as busy as all the others I know. love coming here.
Len L.
Rating des Ortes: 5 Beverly Hills, CA
This Home Depot was awesome because of one employee, an older Hispanic man whose name I can’t remember(I am SO sorry!). However, he said he’s been there for over 20 years and it was clear from observation that all the younger employees deferred to his judgement. He not only walked me across the store to find the Sankrete I was looking for, but also carried it to my car for me. I am so sorry I have forgotten his name, but the employees there no doubt know who he is. He used to work in the Sankrete area and he said before coming to Home Depot he worked construction. Nicest and most helpful Home Depot employee ever. His help alone is the reason I ranked this Home Depot 5 star.
Adam N.
Rating des Ortes: 5 Fort Worth, TX
Jesus was raised as a carpenter. In 1978 he created Home Depot for his apostles. It is a fact that Jesus built his cross from 4×4’s in the Lumber aisle, assembled it with a DeWalt drill, and used angle brackets for stability. I once saw him in the self checkout line. Jesus loves you AND orange aprons.
Chuck M.
Rating des Ortes: 4 Fort Worth, TX
Our neighborhood Home Depot is a wonderful store. I’ve always found what I was shopping for. If not, I’ve found the associates to be most helpful. I love browsing through the garden center to check out all the new plant arrivals. Super job Home Depot, stay the course!
J e.
Rating des Ortes: 5 Fort Worth, TX
liking the employee empowerment to adjust prices. went to get cleats(hangers) & the price was ridiculous for something not-quite-right. instead of having me drive out to Lowe’s, «Alex» adjusted the price by more than half. way cool.
Dominic D.
Rating des Ortes: 5 Fort Worth, TX
I love home depot. When we needed Small items for home improvement. I would go here with my brother and end up making a 5 minute stop into a 3 hour stop. End up buying power tools because power tools are so cool to have. I like buying their regid line of power tools. Life time guarantee on it. Also cheaper than dewalt. Although dewalt is always a better brand. That and milwakee. But regid is cheaper with a warrantee. DONOT ever buy ryobi brand power tools. Such a total waste. I owned ryobi drills, table saws and miter saws. They all failed. One bad thing I can Think of about home depot is that the bathrooms are sometimes dirty. They do clean the bathroom periodically through out the day but there is always the case of someone messing it up right after a worker has cleaned it. I understand most of the home depot customers are contractors and construction workers and alot of them don’t have access to restrooms. Their last resort is to go at home depot. One time I went to the restroom and someone apparently and an accident all over the wall and toilet. I reported it and homedepot sent a person to go clean it. I feel sorry for the worker that has to clean that.
S T.
Rating des Ortes: 3 Fort Worth, TX
This location is hardly ever as busy as the others I’ve been too when dropping in to pay my bill.
Russell R.
Rating des Ortes: 3 Haltom City, TX
Not a bad store, but it all depends on what your looking for.(hey, that kind of rhymed) So, going into this store I was looking for some LED lights(motion activated, battery operated, etc.) to help keep the electric bills down. You’d think that Lowe’s and Home Depot would have the same selection(or maybe thats just me, I don’t typically shop at hardware stores), but to my surprise they don’t. I’d say that both stores carry about 90% of the same type of gear(not an approximate estimation) then there is that 10% where it varies(Home Depot has stuff that Lowe’s didn’t, but Lowe’s carried stuff that Home Depot didn’t as well). I’m not sure about the overall prices in the store, but I did run across some porch lights that were very similar to ones I bought at Lowe’s and Lowe’s was about $ 1 — $ 2 cheaper for the same item. Service is pretty good for a large store like this. One guy I talked to gave me an exact location to the Velcro tape(clear across the store) and was very polite. All the cashiers were giving us greetings as we walked by their lanes(though it was kind of weird, since it was three girls standing in a row each giving us this greeting — Greeting Overload! LOL). My only complaint was one associate that kept trying to push the Home Depot credit on us. He wasn’t being rude about it, but every time we passed him he would suggest it(Ughh.). But overall a very positive experience.