Valvoline Instant Oil Change

I have a complaint about a valvoline located at 6327 bridge street fort worth Texas 76 112. I went in for a routine oil change and my personal belongings came up missing (a car charger with attached USB and an FM radio tuner). I calles and spoke initially with a short, chubby youg hiseoanic guy who seemed to try to sound as «puzzled» as he possibly could. I was still in the parking lot looking for my items while speaking with him. All of a sudden, so QUICKLY, he states he «found» my charger by a water fountain… a water fountain I went no where near. No FM tuner was found. KEEP IN MIND, came in and immediately sat in a chair. My charger and fm tuner were in my backseat under my son’s yellow raincoat. I placed them there to be out of the way and i figure no one would be in my back seat!
I then spoke with a tall chubby, Hispanic guy, Pablo, regarding my missing car charger and FM tuner and he said someone probably came in afertwards and moved it because kids came in. KEEP IN MIND, while I was in the parkig lot, only a older male, a woman, and another male came in. Obviously he didn’t know I was still in the parking lot.
The chubby, young hispanic guy (the guy initially answered the phone) who performed my oil change was in my back seat (where my charger and FM tuner were located). I am confused as to why he was in my back seat since only an oil change being performed.
My brothers, mom, her husband and many people that I know go here for oil changes. I am telling you, if you even CONSIDER going here, go to Firestone right around the corner. They normally always have $ 19.95 coupons on their website for oil changes and I have NEVER had an issue. I paid $ 36 for the oil change from valvoline and only went there because I had plans and there as no one there (maybe because of past issues!!!). Never again. I am sharing this review on Facebook, Unilocal,Google, Yahoo and EVERYWHERE ELSE. This is ridiculous. If there is one thing I cannot stand, its a thief… and I refuse to let things like this go unnoticed. Corporate has been nofitied and i am expecting a response regarding TWO items that were in my car that *magically* came up missing and ONE item was found INSIDE the building in a spot that I didn’t even go by.
Vavoline really probably gives no cares, but if they want business, they really should consider the type of people they hire and not make excuses for their workers.
I am very disappointed with my service will NEVER be back. I’ve never had the issue with FIRESTONE and will encourage others to spend their money at Firestone as well.

Very quick and super polite! I would definitely come here again. The only thing that I didn’t like about this location was that there is a coupon offer on here that they did not honor. Being me, I didn’t fuss about it, but it’s definitely misleading. Also made me feel like an I idiot. Lol oh well!
Price wise, they’re a little bit more expensive than some other places, but the service was so speedy and efficient that I don’t really care. They take the time to explain to you why you need to do this or that, and after I explained to them I was trying to sell my car, they didn’t push the unnecessary (but good) add-​ons.