Yadro Ducic, MD, FACS

My husband was referred to Dr. Ducic by his medical oncologist for removal of a skull base tumor in 2012. Dr. Ducic and his colleagues have provided excellent care for him both during that surgery and through multiple follow-​up reconstructive surgeries and other treatments. Unfortunately, Dr. Ducic’s office staff members are poorly coordinated and fail miserably at communication — both with each other and with patients. I am astounded by how much time and effort is required on my part to ensure that orders are prepared and sent for things such as surveillance imaging and speech/​swallow therapy. Anyone who has had cancer understands the emotional toll exacted by living with this disease. How a physician’s support staff can lose sight of this is beyond me. Concerns expressed to both the doctor and his office manager do not seem to impact practice.