O’Brien Animal Transportation

I worried for a few years on how to transport my cat from California to the Midwest and wanted to make it the shortest transition vs. driving for days with her in a vehicle. I did my research on IPATA (International Pet and Animal Transportation Association) and found O’Brien Animal Transportation. It took months for me to trust that they could safely fly my cat and Tracy at O’Brien spent time reassuring me things would be fine. My cat was boarded in a kennel, picked up and transported by O’Brien to the airport, she flew and was transported to a kennel near the arrival airport. My cat acted completely fine, and stayed that way for weeks after, which tells me the trip went very well. She has shown zero stress effects from the trip (flew manifest cargo I might add), so all of my fears of her freezing to death, having a heart attack, etc. were only in my mind. I highly recommend O’Brien. In addition, at the last minute I asked that my cat be delivered from the arrival kennel to my location and they were able to do that as well. The costs were reasonable, especially when you fly your precious fur baby!

My husband and I recently relocated to the UK, which was stressful in and of itself, to say nothing of moving with our two cats. Katie from O’Brien was very kind and patient throughout the entire process and helped us with everything from making sure that the vet and customs paperwork was filled out properly, to having our cats delivered to our front door. Our cats arrived safe and sound and have adjusted quickly to their new home. I’m very grateful for all of Katie’s help and her expertise.

I learned that shipping a critter is fraught with difficulty and complexity. I found O’brien shortly before my move across country. They arranged the transportation from the boarder to the airport and advised on the approved shipping crates and processes. Everything went great without any problems. I wished I had known about them when I moved previously.

I used O’brien to pick up my cat at SFO and drive her to my parents home about an hour away. Every interaction I had with Jonathan was fantastic. He was so helpful and I knew they would handle any issues that may have come up. It was so nice to have this confidence since I could not travel with my pet. They called me when they picked her up and emailed me when they dropped her off. Great, personalized service! Five stars all the way!

I’ve used these folks a couple of times over the years to ship my cat back and forth across the country. They always did an absolutely stellar job. A week ago when I went to ship my cat they wanted to charge me almost double what it had cost before. They wanted about $ 750 to ship a cat from SFO to OKC and that was with my mother dropping the cat off at SFO and me picking it up in OKC. Well, I decided to call Continental and make the reservations myself. It came out to $ 212 total. I know O’Brien will take care of things if something goes wrong with the flight, etc, but I’m not sure that the airline wouldn’t do the same thing. Either way, I didn’t think it was worth a $ 500 markup. Maybe if you have a high maintenance pet or something like that, it’s worth it. Good people and they always get it done, however this time, in this economy, the price was too high.