Jim Bobal Appliance Service

I don’t have anything to compare them to, but we’ve been working with them for a specific issue now for a couple of weeks and they have been extraordinarily professional. I have been communicating with Lisa at the office and she is always pleasant, courteous, and most helpful. My boyfriend was home when they actually arrived but he was satisfied as well. We needed a new part for our dryer and we thought maybe, after learning what the issue was, we could fix it ourselves but unfortunately we were unable to. When we called them back to schedule someone to come out to fix it, they were very nice about it and never made us feel like we were doing something wrong by trying to fix it ourselves. They ordered the part for us so it would have a warranty and since they were coming out to fix it after diagnosing it, we were not charged an additional visit fee (this might be SOP but even still it’s nice!). I would be happy to call on them for any future appliance issues.

We have used Jim Bobal for years and have always been pleased. They pick up the phone when you call, they come when they say they are coming, the servicemen have always been clean and professional and so far every repair has been a success.
I recommend them without reservation.

Terrible customer service!!! Their tech turned my somewhat functioning washing machine, to one that stopped working. Then, they wouldn’t come back right away to fix what they broke!