Edinger Medical Group

My wife and I have been patients with EMG for over 40 years. My two adult children went to Dr. Pell man and Dr. Willis for their Pediatric care. When my oldest daughter had her children they became patients for their Pediatric care and now they use EMG for their Primary Care as adults.
My wife has been using Dr. Grodin as her Primary for many years and always has nothing but good things to say about her. Dr. Arnold has been my Primary for the past 25 years. He is very Professional and treats you with respect every time. All the staff is very professional. All I say is that we are very happy to be a part of EMC and wish them all the best in the future.

Office staff is friendly and funny and Dr Middlebrooks is punctual, thorough, and doesn’t rush through the appointment like other primary care doctors do. Highly recommend!

I have been a patient for some almost 30 years with Edinger Medical Group.
When my medical insurance plan changed a few years back, I was transferred to Bristol Park Medical Group for 3 years. What a difference in the level of care. I was exceptionally disappointed. Finally my plan changed back, and I was able to return to Edinger. All I can is thank goodness for the change!
Edinger Medical Group has the finest group of Doctor’s you will find anywhere. They really care about your health, listen to your questions, and give you straight forward answers.
The Support Staff is exceptionally professional, and my personal physician Dr. Lauri Seymour is the best. No matter how busy she is, she takes the time to listen.
I trust my medical care to Edinger Medical Group, and my entire Family as well. So should you.

I was so happy to find this office. Everyone from the front desk Ms Tevona to nurse Ms. Veronica and Dr. Fogarty made you feel welcomed and party of their family. They spoke to you professionally, with a smile and kindness.
Dr. Fogarty is very personable, through and she took as much time as needed to become acquainted with me listening to my concerns and addressing them.
I then went to mammography and Quest Labs downstairs and was met with the same professionalism, kindness and smile.
I truly felt appreciated and valued as a patient of theirs.
Thank you for your professionalism, expertise and welcoming-​family environment.

I have been coming here since I was born. The doctors and pediatricians are great and now I’m coming here for my daughter. Even since it’s been a while, the doctors and pediatricians remember me and now are stoked on seeing the next generation. I love the whole environment here too. Couldn’t ask for better!

The doctors here are pretty good, however all the schedulers are really rude and you can never get an appointment. Then when you finally do, they call and cancel with you and try to reschedule it a few months further out. It’s their fault that they are rescheduling, yet it becomes my problem that thy can’t even fix? It’s honestly ridiculous. They couldn’t even schedule me within the same month… Horrible customer service. i would rather find a new doctor than to deal with these clowns any longer.

Been a patient with them for about 8 years now. I used to like this medical group, but there was a period it’d take couple months minimum to schedule an appointment with my doctor.
During this time my sugar was like a roller coaster. I asked Dr Hembree if I can help my condition (diabetes) with diet and exercise. Dr. Hembree said since I am so young and not significant overweight, it’s genetic that I have diabetes, so she advised me to just take medication and basically diet and exercise won’t help. I was very pissed at this, so I went online to research and stumbled upon a book that actually is really good at helping diabetic people. I followed the diet plan per the book (strict) and increased my exercise. I am now able to control my blood sugar with no medication. I just asked the doctor to write me a prescription for test strips so I can monitor my blood sugar. The medical group recently refused to give me refill on the prescription saying they only write prescription for patients who have seen them at least once a year. It’s been 14 months since I last saw the doctor and basically my blood test for the last 6 months were all within acceptable limits, so I don’t know what’s the point for me to see the doctor??? So she can tell me my blood test is fine? So I can continue my strict diet that is no thanks to her???
So I told them fine don’t refill my prescription then, I am not making an appointment to see the doctor. I understand this is their way to get revenue, but seriously I just need test strips, not even medication. Making someone take time off from work to see them for no particular reason except for them to make money is just unethical to me. Not a caring doctor in my book.

I had to go to the office today because I sprained my ankle a couple of days ago. I realized while I was there that every time I have been there, the office staff has been great. I have been to enough doctor’s office’s (with two kids, a wife and previous doctors) to expect that most office staff will be surly and short. I know that most of them are over worked and probably overwhelmed, but it still sucks when they can’t seem to even be nice. That is not the case here. As I was having my vitals taken by Denisse (I believe she is a nurse), it sort of hit me how pleasant the experience had been. Then I started to think back and I realized that they have always been pleasant and friendly. The woman at the front desk (who I am sure takes the brunt of all of us sick and injured) was great and was very understanding.
I know that some other folks on here have complained about making appointments (and I don’t disagree that can be frustrating), but I am pretty sure that is handled by other folks within the organization. I can speak with certainty about the staff at the Internal Medicine office are great.
By the way, I also saw the newest member of the team of Doctors, Dr. Viglione. He was awesome and really took the time to chat with me about the reason for my visit. I will write a review of him when they get his profile up here, but suffice to say that he is pretty great.

I searched for months for the perfect PCP. With the monthly cost of an HMO, you’d think you can get at least decent care, but I was quickly losing hope. I’d not ever had a really GOOD experience, but the last few were downright horrible. Dr. s saying things like, I don’t believe in this or that. If you need a certain kind of medication, but your Dr. doesn’t «beleive in it» other than buying it illegally of the street, you have no choice but to stay in pain, or not sleep, or be anxious… whatever the case may be.
With absolutely NO hope, and fully prepared to beg, I came to Edinger Medical Group to see a new Dr.
To begin my dreaded experience, they valet parked my car. I opened the door of this huge plaza to a BEAUTIFUL, extremely modern, super clean lobby. When I walked in to the office of my Dr. I was immediately greeted by a very friendly, professional staff member. I was walked to the exam room, and actually took a picture of it because I was so impressed. Everything was stainless steel, so clean and welcoming. I hadn’t seen the Dr. yet, but was already texting my friends telling them how impressed and comfortable I was. A few minutes later Dr. Fogarty came in. Here is the moment of truth!!! She was amazing!!! Not one time did she rush me through my symptoms or make me feel like I was just one of her hundred patients. She ordered Xrays, blood work, and ultrasound, (all in the same plaza) and scheduled a follow up to discuss what the problem may be. A knowledgeable, efficient Dr. with an old fashioned bedside manner is rare, but it does exist!!! Thank you EMG! You were ALL a badly needed breath of fresh air!!!

Over the past 6 years I have seen the physicians at Edinger Medical Group. Dr. Hembree is very compassionate, attentive and listens to my concerns. She has always provided excellent care. The staff is amazing!!! They are friendly, helpful, and professional. I recommend Edinger Medical to all my friends and family. May I also point out that the facility is always clean and beautifully decorated. To me that is a reflection of the practice as I do not want to be treated from a physician that has a dirty office. If they don’t care about where they work, they won’t care about who they are treating.

ARGH every time I have to see my family doctor it is such a PAIN IN MY BUTT!
First time I wanted to see my family doctor and scheduled an appointment, I had to wait like 2, 3 months out! So ridiculous. Almost a year later, I want to schedule another last minute appointment cause my insurance was going to end. They told me the next available appointment is another month out. Really!!!
Also, every time I want to talk to someone on the phone, I’m always on the hold on for 10+ minutes. Sometimes the rep is kinda rude too.
Otherwise, Dr. Betty Yu was nice.

Haven’t been to Edinger in years and in the past it was usually for urgent care and such. After so many changes in our insurance over the past 2 years and thanks to the Affordable Care Act we now have a PPO plan that should allow us to go anywhere but guess what, it doesn’t.
Since Edinger accepts our particular plan we decided to go back, not expecting a lot mind you. I first walked into the pediatric offices several weeks ago when my wife was out of state and my 5 year old was sick. I thought they had an urgent care open and was surprised that they did not. However, the lady at the desk went way above and beyond to take care of us. She told me she would fit Luke in if we were willing to wait. I kinda chuckled to myself knowing that waiting and doctors go hand in hand. I was quite surprised however to be in and out in less than an hour, new patient paperwork included. This lady, whose name escapes me was amazing. Kind of reminded my of my years in luxury hospitality. She could not have been better.
Fast forward to a few weeks later and I too needed a doctor so off to Edinger I went. Due to a cancellation I got an appointment the next day and was blown away by my experience. They ladies at the desk were very friendly and went out of their way to make all of us feel welcome. Again, I was in and out in under an hour, including new patient paperwork. Dr. Arnold was fabulous and went above and beyond. Not one time did I feel like he was rushed, in a hurry or had 30 more patients to see.
What a great experience. We have finally found our new doctor and home for medical services.
Thank You Edinger Medical Group

Dr. Valery Brouwer at Edinger Pediatrics is everything you want in a pediatrician. She’s charismatic, straight-​forward, gives you the reasons why instead of just saying «do this» and you can tell she cares. Best of all, my son loves her too!
My husband also sees Dr. McConnaughey at the adult practice and really likes him.

If you are taking your child in for a preventative, make sure to not ask any questions or answer any questions because then you will be charged for an office visit, not preventative.
My child failed the eye sight test at his preschool, we brought the notice to Dr. Brouwer, she went on and on about a piece of equipment that they have to take a picture of the eyes and it will give you all sorts of information… but it was broken so we will have to get a referral. Okay. No problem. Then she asked about how his breathing is doing and how we are doing with his inhaler, we told her. Okay, no change, time to go.
The next thing I get is a bill for a «failed eye exam.» WHAT!!! You never tested his eyes! After the insurance did a three way conference call, I was told it was because «mom brought concerns up about son’s asthma.» Really? It is a preventative visit and you as the doctor asked the questions.
We were in there in January for a sinus infection. It was the fastest visit ever! Dr. Tran listened to her breathe, hear her cough, prescribed amoxicillin and sent us on our way. And yet we have another extensive visit.
My daughter had pneumonia at the beginning of March. It took two «extensive» visits to figure out what was wrong with her. We saw Dr. Tran over the course of 4 visits total in a week. The first visit was very rushed, we were in and out… yet we were billed as an «extensive visit.» Two days later, she was diagnosed with Pneumonia and was given a shot. We waited in the room to make sure she didn’t have a bad reaction. We had to go back the next day for the same shot. Again, charged as an extensive visit. The funny thing is, we were asked to wait in the waiting room for 10 minutes to make sure she did not have a reaction because they were «really busy.» Why should we pay more for taking a chair from your waiting room?
The Edinger Medical Group is after your money, not your kids’ well being.
We have also had issues with the sick kids and the week kids use the same doctor offices. Yes, there are separate sides of the waiting room, and the nurses are supposed to «spray» disinfectant in the room after each visit. We have been there a lot. I have never once seen a nurse pull out a spray can to spray any room. It is a like a well operating machine: get them in and get them out. My husband is under the belief that they are trying to get you in there so they are not very careful or do not take precautions for your child’s health. Very unfortunate.
I have to say, Dr. Pellman has to be the most thorough doctor they have on staff. He is direct but kind. He makes the ids comfortable. He leaves his emotion out of the room. And his billing is completely understandable.
I am bummed to go and find a new doctor for my kids, but this office is so inconsistent with their information and their billing. Maybe if they communicated more or better, I would stay. Maybe if my son hadn’t gotten influenza flu from there, we would stay. Maybe if they had designated «sick» rooms and «well» rooms, we would stay. At least we know now what to look for in a pediatrician.

Been coming here for years and seen by most doctors and they’re nice, patient and do listen. urgent care is horrible rude receptionist, rude nurses, definitely don’t recommend coming here for urgent care though

This is worrisome — I consulted with Dr. Arnold repeatedly about my uncle’s adverse reactions to Statins and he repeatedly denied them, including partial paralysis (my uncle’s fault — he had polio as a child and didn’t advocate for himself. Polio survivors can NOT take Statins).
Most recently, I tried to talk to Dr. Arnold about the dementia that was kicked off two months after he started Lipitor under Dr. Arnold — Statins stop some people from producing CQ10. Dr. Arnold said his medical files reported that my uncle was on Statins for decades because his cholesterol was higher than 300. z
THAT IS NOT TRUE! He had only been on Statins ONLY since the age of 72, and his numbers were never that high.
Maybe Edinger’s medical filing system is sloppy and they mix patient records?
Dr. Arnold might be afraid of a lawsuit — that’s unnecessary. My uncle passed away from complications of dementia. But Arnold was arrogant, said I was confused, and hung up on me. RIP Charles, and I hope Arnold gets Scared Straight.

I have been going to Dr. Don for 13 years and could never go to another doctor after having Dr. Don. She is so caring, warm, funny and knowledgeable. I have had a lot of serious health issues and she has always made sure I receive the best treatment from a great team of specialists.

I’m a returning patient who was REFUSED service today. I arrived for a scheduled appointment with Dr. McConnaughey and was turned away. I was told that EMG had met its desired patient quota for my bronze Blue Shield plan and even though I was a returning patient, I would not be seen. I offered to pay cash and I was refused. WHAT DOCTOR REFUSES TO TAKE CASH? I asked for a referral to another internist and I was refused. Unbelievable.
This makes no sense to me — I can somewhat understand dropping certain insurance plans but contracting with a plan and then limiting the number of patients with that plan — is this even allowed? But since when has cash become worthless? Thank goodness this was only a checkup — if I’d been sick I’d be taking it a lot further than Unilocal.
If you’re going to treat people this way, at least the doctor himself (you, Dr. Douglas McConnaughey) should have to be the one to look the patient in the eye and explain the above, not delegate the dirty work to the unfeeling gatekeepers at the front.

It’s 4 am, and I have been in dibilitating pain for three days now, culminating in the last 2 hours, where the nerve pain radiating up my head has brought me to my knees and made me vomit.
But according to Dr. Arnold, I merely have a headache, and not shingles. In fact, according to Dr. Arnold, the previous doctors who twice diagnosed me with shingles in the last 17 years, were wrong and purposefully misdiagnosed me because they could not figure out what was wrong with me.
Now I’m no doctor, but if that isn’t text book projection, then Lucy van pelt is no psychiatrist.
If you like your medical professionals arrogant, dismissive and wrong, then by all means, see Dr Arnold. But I won’t, ever again.

This used to be a wonderful doctors office. Everyone used to be kind and caring and it seemed like everyone knew what the latest research was.
Now, the front desk is rude (especially Sasha), the doctors do not have any answers for me, and everyone seems too busy to care.
Dr. Arnold is amazing though. That is why I’m giving this place 2 stars instead of 1!
I will be looking for a new doctors office ASAP with a better receptionist.