Floor Expo & Design

The worst carpet I ever had installed, the carpet was what I thought to be a good brand name, Karastan and at 50% off I thought I was getting a good deal. Couldn’t be further from the truth. Right of the bat it kept fraying and getting runs in it. I consulted Floor expo about the problem, they told me that’s «normal and to just clip it. After explaining that the carpet kept fraying they sent someone to examine it, at that time they said it was my dogs fault. Now this is not my first carpet, and I’ve always had a dog, this has never happened before. And seriously if the carpet can’t hold up to a dog hanging out on it, I feel I should have been told it’s not dog friendly. However, the room that has No animals allowed in it is in the all time worst condition. Now it is totally lumpy and puckers up at the base boards. I paid over $ 6,000 to Floor expo for a 3 bedroom home and it looks like Sh-​t and there’s nothing they will do. It makes me sick every day to look at this crap in my house. So if I were you I’d steer clear away from «Floor expo» in Fountain Valley. Good luck, From Janae in Costa Mesa.

My fiancé and I bought a house in Lake Forest and had a time frame of two weeks to get it remodled in time for our move in weekend. We walked in on Mothers Day (only place open) :) and we were greeted by Hayan. He was so knowledgeable with all the products and he had such great input on what kind of floor and carpet would fit our home style and our budget. He patiently listened to all our needs and concerns and gave his recommendations and they were amazing! He helped us with our colors to make sure our home flowed nicely with our funiture and style. He was out there to take the exact measurements within days… and he had his team come in there to install within a week. Did I mention it turned iut great! The installers were accomodating to my requests and so professional.
Hayan accommodated our time constraints for our move, installation was fast and right as he said… two days hard wood floors and carpet :) to say we are happy with this purchase on our new home is an understatement! Our home literally looks like a model home and i love it!
If you need any flooring or carpet you won’t regret hiring Hayan and his team. Best customer service, fast installation and fair prices in OC!

I’m in Real Estate, so I am super-​focused on Customer Service, Education and Follow-​through. When it came to purchasing flooring for our own home, we started at the big box home improvement stores and quickly realized that we didn’t want to manage a project that we really didn’t know anything about. We wanted that education so we would pick the products that work specifically for us for a long time. Because we are not specialists in design, buying and installing the right products, we relied on Hayan Tumih to be our specialist and we were so happy we chose Floor Expo & Design to help us select and install porcelain (Hickory) tile floors and beautiful carpet in the bedrooms. The service was excellent, from the first day we walked in to that last day the guys left our home. As a Realtor, I’m cautious of recommending a service provider until I’m confident that they «say what they are going to do and do what they say». I’m happy to recommend Hayan and Floor Expo & Design. Very happy customers! I have already recommended him to many of my family, friends and clients. I’ll be calling on Hayan for a kitchen remodel when the time comes. :)

I needed my home remodeled on the inside, specifically the flooring. I did my research and called a couple people before stumbling across Floor Expo & Design through a referral. I am so happy that I decided to pick Floor Expo to take on the task. Ahmad was amazing to work with, everything from the design phase to the construction phase… was done precisely and in a timely manner. The team at Floor Expo & Design has a keen eye for detail, which means they make sure the job is done properly and that each and every customer is satisfied in the long term. The tiles they did in my home are absolutely superb, and the craftsmanship is beyond incredible. It is clear to me after doing business with Ahmad and the rest of the team, that they care about their clients, and they make sure to implement those efforts into their work. I thank them greatly for the finished product… and I hope to have more work done by them soon!
Ahmad A.

Prompt and friendly service! Had no problem finding what I wanted. Lots of samples to pick from. Very helpful in selecting what would work best for our situation (laminate vs tile, etc.).

Hayan and the staff at Floor Expo are truly service oriented. They are a high integrity company that prides itself on satisfying the needs of their customers. Floor expo offers a very broad selection of carper, tile, laminate and porcelain products and the entire staff works tirelessly to ensure you are satisfied with their service. I would recommend Floor Expo and Design without reservation.

I purchased high quality laminate flooring… along with some designer carpeting for my personal residence. These guys were great to work with; very courteous and professional. I was really impressed with their selection of items they had to offer as well.

I was very pleased with the quality, efficiency and overall customer service provided by Ahmad. My old damaged tile needed desperate replacement. Now I have a beautiful kitchen floor that I love!

Floor Expo & Design is my go to place for flooring, carpet, or tiling. I have recommended it to multiple family and friends and all have been incredibly happy with the quality of the products, installation, and the customer service leading up to the install. My personal experience was with Ahmad H. He was courteous and helpful. He went out of his way to make me feel comfortable. Throughout the install he called to make sure things proceeded properly. He even came out after the install to do some quality control. I have used them on both indoor and outdoor areas and was pleased with all! I will definitely use them again!

I came here after looking all over OC/​LA and this was the best place to get your flooring done. Not only is the quality amazing, but the service and prices can’t be beat. The staff was so helpful in helping me choose my carpet and floors, and the installers were extremely professional. Now I can’t wait to come back to start my kitchen with Floor Expo!!!

Had my home remodeled from hard wood flooring to the walls and ceiling; from kitchen to bathroom, and from bedroom to dining room. Not only did they provide pristine service, but applied their high skill level and knowledge to put forth the best designs I have ever seen. I am a very picky person, and it comforts me to know that the owners are even pickier; they will provide their utmost quality and effort to produce jewel craftsmanship. Their prices are highly competitive, and the choice that is Floor Expo & Design became apparent and optimal. I dealt with not only Ahmad and Hayan, but Munir also, and I can confidently say they truly do care and offer the best customer service I have seen. The choice is obvious, and I surely will be using Floor Expo & Design for anything regarding detail and remodeling, and you should too.

A++ service.
Had some issues with a water leak and Ahmad helped us in finding vendors to resolve our issues. Good quality and a long time investment in his customers.

I’m adding one more star to the review since the owner of the store reached out to me to see if there was anything he could do to address our poor experience. Prior to Hayan’s email I had made up my mind to ignore them completely, but when our next flooring project comes around I will try to get a quote from them, although it won’t be for quite a while. Something to keep in mind Unilocalers.

Excellent service. Installed ceramic tile in entire house. Staff was professional and was very patient with my «nit picking» everything. They were great. Hayan, was amazing. Very honest, fair and easy to work with. My schedule changes a lot and Hayan always made it work.
Will have him do my kitchen counters and back splash next.

I wish I could give this place 0 stars. Terrible customer service. My mother and I walked in on a Saturday afternoon, and there were three employees sitting around doing absolutely nothing. They refused to acknowledge our existence and made no attempt to help us. I’m surprised this joke of a place is still in business.

Hayan and the staff at Floor Expo is amazing. My family and I have used them 3X most recently on upgrading a new condo. his crew (s) are always very nice, personable and most of all trusting. Hayan has impeccable taste for whatever your project may be, bathrooms, kitchens etc… He knows what looks good and always has the best suggestions. Everything they do is always done to the highest quality standard and they definitely do not cut corners! we have had our entire kitchen done by them, tiling our entire office, laminate flooring, painting and two entire bathrooms done and much more! I HIGHLY recommend Floor Expo!

Choosing Floor Expo & Design was an easy decision after visiting 5 – 6 other
carpet/​flooring businesses in the Huntington Beach, Fountain Valley area.
The quality of carpets offered are great! A wide range of prices are provided.
The installers do a good job.
Hayan, the owner, and associates were easy to work with throughout the entire
experience — -good customer service.
Shop around and then choose – Floor Expo & Design. They are a full service business from flooring to much more. You won’t be disappointed.
Marian C.

This is the fourth time we’ve used Floor Expo & Design and once again ecstatic with their work! In the past we’ve used them for floor tile and carpet (in two different houses) this time for an entire kitchen remodel. The before and after are dramatic. We’ve always worked with Mounir who has been a joy to work with and has very exquisite taste and suggestions. His cabinet guy, Alfredo, does a great job and is so kind. We would highly recommend this company!!!

I have used Floor Expo and design for the past 7 years. Ahmad and the guys at Floor Expo are polite and professional. They provide excellent service even after the sale. Ahmad replaced the carpet and hardwood floors in my newest home last tear and when my son stained the carpet he sent me the manufacturers cleaning recommendations. When I was not able to clean the stain he found the same carpet and was able to replace it so you would never know my son spilled anything. I would recommend using Floor Expo to everyone. You may become a customer for life like I have.

I came here after buying a new condo in search of some good flooring at reasonable prices. After looking out how much my builder would charge for flooring, I was determined to find a place that could do it for a fraction of the price. Floor Expo did not disappoint and I’m glad I went with them. It’s been about 6 months since the job was done and I’m still satisfied with the quality of the materials and the installation. The Quick Step laminate flooring stands up to all my grueling belly dancing work outs and crump routines and the tile work in my Mariah Carey bathroom looks fabulous!
Their selection of flooring is tremendous. They have a huge showroom and they do carpet, wood, laminate, and tile. Hayan helped us out and he was very insightful through the whole process. We got a combination of carpet, laminate, porcelain and marble tile. They completed the entire job in 4 days which was very impressive. What I really like about them is that their flooring installers know the materials and are actual Floor Expo employees and are not independent contractors.
Sometimes, it can be hard to get a hold of them because they are in and out quoting jobs, but overall, great place, great selection, and we got an awesome deal on our floors.