Mr Pet

Rude customer service. Expensive and inexperience. Took my dog in for a groom. He called me and said they don’t have the groomer avail. Well then tell me that when I dropped him off. Then he called back and said nvm we will do it when I was already on the way. He then called back again saying he couldn’t bc my dog was fiesty and charged me $ 30. For what? Asshole. N he always lecture people about how they needed to teach their pets to behave. Perhaps you should take that lesson first yourself.

5 stars all the way! Pet grooming and they also offer training and daycare. Definitely recommend them to every pet owner! They can even give your pet a tattoo or safely turn their fur to a fun color

This place ROCKS!!! :)
Called last minute since his groomer was booked up until tomorrow and I had work. Spoke with Jeremy and they said if I can make it in before noon…
Went to his store was greeted by a nice lady, place was quiet with music, cleaned and A/​C running which was a plus. Cause that means the dogs aren’t barking in the back or his dogs are barking (they are trained) Jeremy came out and helped me. He was calm to Benji since he was a little head shy. He greeted my dog first which I like. I told him what I wanted, filled out the log in form and I left. I didn’t feel iffy about leaving him or questioning Jeremy and his crew cause I know they know what they are doing since they have an Award Groomings!
Got a called around 4:10 that he is ready and they close at 4:30. I was fine with the time cause I came in last minute. Benji was brought out and he looks wonderful. I was super happy how his hair cut was. It was how his groomer usually does it! :) We have found our back up groomer! But we gotta book in advance. Asked about some training and he gave me some ideas to do at home to fix his bad behaviors. He also have me a card to some pet sitting companies to apply for. Thumbs up bro! This lady came out to join the conversation which I didn’t care, I love talking LOL. I think he has an ear infection and they took a look at it and said maybe it could be, if it doesn’t go away soon then take him to the vet. They did flush his ears out and cleaned them pretty good. (Went and got some ear infection ointment at the local organic pet store) I will be coming back here of course. This place is clean and they care for the dogs. Like they said Grooming is fun! They don’t want the dogs to be stressed out. I went to this other place and it was filthy and dogs barking no one helped me.
Take your pets to Mr Pet! They will be loved and pampered! Don’t forget to book an appointment though!

We have been taking our dogs here for years. They actually figured out what was wrong with one of our dogs when 2 vets couldn’t (gluten and poultry allergies). They’re incredibly knowledgeable, friendly, and they’re amazing with even timid dogs. Plus our dogs always look fantastic when we pick them up. Prices are fair. They book up quickly, especially if you can only do Saturdays.

I LOVE MR. PET! Correction, we love Mr. Pet (the babies asked to be included). This is our go to grooming place. I was just here today to get my little Cruiser cleaned up and I couldn’t stop gushing about how the place smells so good all the time. I absolutely love the shampoo scent floating in the air. So much so that I can’t stop sniffing my dogs everytime they get home from Mr. Pet. Seriously, I do and I’m not afraid to admit it. Did i mention that Jeremy and Charlie are freaken awesome?!? They offer training services as well and maybe that’s why they give super duper great tips about everything from training/​tricks to improving my babies’ health to behavior correction. They are like my Google for everything dogs. I completely trust them and love the work they do.
I would cry then die if Mr. Pet ever closed or left me high and dry with two dirty babies. Please, don’t ever go away. Seriously. No, SERIOUSLY. I don’t want to find another groomer ever. If you haven’t tried this place yet, just do it. Try it and if you don’t like it, you’re crazy.

Thank you so much Charlie and Jeromy for taking such good care of our foster dog Bingo. He looks and smells so good after his first grooming. You guys are the best. Especially dealing with his fear issues. Very professional.

I should be coming here way more than I am right now.
This wasn’t my first time giving Mr. Pet a visit for my dog’s grooming. I took my new puppy Maltese in here for a quick bath since he was having some sort of itching problem. Mr. Pet was nice enough to squeeze Toby in even though they were swamped with appointments for the next few months. We talked to Jeremy regarding Toby’s condition and he definitely knew what he was talking about. Jeremy was very helpful over the phone and even referred us to a known doctor that might be able to fix Toby’s condition. So I took Toby in on a Friday afternoon for his grooming session and the place always seem to be packed. Mr Pet is an award-​winning groomer so obviously people trust them with their pets. It took them roughly about two hours for the session and Toby was all ready to go. Their price was also very reasonable as it cost me $ 22 to bath Toby. They even threw a little bandanna in for Toby to make him look all spiffy for us. I really enjoy their customer service here at Mr. Pet and the work that they put in for our pets is tremendous. Without a doubt I will be giving them more visits for all three of my dogs or any future pups I have.
Tip:
Do make appointments one month ahead just because they are that crowded.
Very good customer service and overall service for you and your pets.

Love them! They treat my babies ozzy and dexter like their own. Sometimes when I foster other dogs, they offer them free grooming. Such kind hearted people! All their dogs there are so well behaved, and they take their time out to teach my dogs some manners while grooming lol

I love this place. Charlie and Jeremy are always very friendly and give wonderful advice. My Chihuahua isn’t exactly the easiest to handle, actually he’s very feisty, they even nicknamed him «Killer.» What’s important is that our dog seems to have taken a liking to this place and doesn’t fuss about being here. In fact, his ears perk up and he gets very excited in the car the moment I pull up to the parking lot. I trust them with Killer and he always comes out looking/​smelling fantastic. They are the most friendly and open groomers I have found. Sometimes when I come to Mr pet, I see Jeremy laying on the ground play wrestling with the dogs… even nibbling their ears. The animals just love him. All in all… great neighborhood groomer I have come to trust.

The best place for your dog period. Charlie and Jeromy are amazing people and they truly care about the animal. They do great work. I’ve bathed my dog myself and can never do it as well as they do. Great place, great people.

Mr. Pet Rocks!!! Charlie, Jeremy and Deanna are awesome with my dogs. Not only are they great groomers but they are great dog trainers. They truly love their job and treat every single dog as if it was one of their own. Dont take your dog anywhere else, but make sure you book way in advance because they book up fast.
Love you guys,
The 6 Crazy Poodles

Looked around, asked around about pet grooming, hearing horror storys about dogs getting their ears cut etc. This place was near me, and had some good reviews and pricing was cheaper. Set an appt, for 2 weeks in advanced or whatever day they had open. Price depends on what kind of dog and how much it weighs.
My dog had terrible hair, long and tangled due to my sisters neglect. Mr. Pet charged me $ 55 since she was in «bad» shape fur wise. I liked how the dogs hair came out, they even grinded down the dogs nails. 2 people cut pet hairs there, Mr. Pet and another lady whom cut my dogs hair. Both were nice and kind to my dog I hope.

WOW, i took my German Shepherd there and my dog is very playful and the main lady there quickly denied my dog because he was starring at dogs and she thought he was going to go after them, My dog was not barking or anything just that stare but all he wants to do is smell other dogs and thats it. She was very RUDE and seemed like they were all very stressed out or something. i got the worse service at this place. Then she gave me a brochure for dog training and i got upset, told her that i take him to dog parks and hes always fine. She said «oh im a dog trainer so i know» lol wow good thing i didnt leave my dog here.

My experience at Mr. Pet was awesome my dog is great and loving dog BUT there are some thing I hate that my dog does the staff at Mr. Pet
Made some suggestions and I rolled with it, WOW from what They said WoW my dog is WAY better. My life is way happier

I’m not sure where the Kool Aid that all the other reviewers drank came from, but 5 stars?
Look, Mr. Pet is fine, but far from anything special. Everyone there is grumpy, and far too eager to tell you what to do with your dog.
I would totally go to Pet Smart again before coming here.

Amazing!!!
I am so pleased with the service I got at Mr. Pet. I decided to take my two spoiled poms after reading all the great reviews and I wasn’t disappointed. I made my appointment a month in advanced because summer is a busy time. Even though I had to wait a little longer I thought it was a great sign of their customer base. As I was walking up with my girls the day of the appointment Jeremy greeted me at the door, calling my dogs by name, and reassured me that they’d do great. The price is comparable to ALL the other places I looked into but the service is one of a kind. They gave my Zooey the best lion cut I’ve ever seen. Tinkerbell was a bit more anxious so they didn’t force her into a cut and gave her a lil trim instead. I can’t say enough about them. Look no further!!!

Charlie and Jeremy have helped our family get started on the right foot/​paw. Both of our dogs are groomed by at Mr. Pets. Our toy poodle, has sever issues that makes it difficult for petting and grooming, and Charlie is the only person that he will let groom him.
Charlie and Jeremy trained both Elphie and Taz. Thanks to Charlie our dog Elphie is well-​socialized, house trained, and happy. Taz, a rescue by Charlie, has been very well adjusted to our family, and has been the perfect addition.
We are so grateful to have met Charlie through the pet adoption agency!

Charlie, Jeromy and the staff at Mr. Pet have gone above and beyond to to help me every step of the way with my dog owning experience.
I initially met Charlie in 2007, years before I had a dog. We were at a birthday party with about 30 dogs, and Charlie had left a piece of chocolate cake in the middle of the floor. The dogs ran around the back yard, and played, and bounced around — and my jaw hit the floor when I saw that not one single dog attempted to eat that cake. They had all been trained by Charlie, or had Charlie as an influence in their training, and were so well behaved that a piece of cake could survive 30 dogs! I got her card immediately, and saved it for 3 years until I had a pooch of my own.
The dog I did get was a rescue, and she came to me extremely insecure, and her fear made her aggressive. Without the support, training, pack walks, and constant phone calls to Charlie, there would have been no way that I could have kept her — her behavior was too severe. Ultimately, she allowed me to give my dog, Waffles, a second chance at life, a restoration and a balanced outlook.
I have a new puppy now, and live in San Francisco, and Charlie still calls me occasionally to make sure that the puppy-​training process is going smoothy, and offers her advice and support where ever we need it.
Charlie’s grooming is second to none, her training skills are unmatched, and the depth of her generosity with her dog-​expertise has enriched my experience with my pups.
Thank you Charlie!

Still loving Mr. Pet!
They still do a great job with my pooches. When I want them to leave my pup’s coat long, they leave it long! When I want his coat short, they leave it short! When I want someone to bath my crazy Chihuahua, they bathe him!
Awesome people, who are great with my dogs!

I’ve known Charlie, Jeromey and «the rest» at Mr. Pet since 2007. I didn’t have a dog at the time, but after knowing them for awhile, I started going on their Pack Walks in Mile Square Park. I have learned SO much from Charlie and Jeromey about training and handling dogs, that I became a Dog walker and pet sitter.
I also have one long haired cat that is getting older. She can’t quite keep her hair from getting matted anymore. Charlie has helped me learn how to help her with that and i am grateful.
Unfortunately I recently moved to Lancaster. Fortunately, that has allowed me to give a forever home to a Westie I used to babysit. Many good things have come to me through Mr. Pet –it’s not just a grooming shop, it’s a way of life!
However, I have this strange urge to use a prong collar on various people in my life. .. :))