US Post Office

Went to get my passport photo taken and get it send off. I got the paper work yesterday then came back today to finish it up. When we arrive the lady is super rude, inpatient and doesn’t even try to help us. Says they’re apt only and couldn’t take us for over two weeks. If this is the case why didn’t they tell me that yesterday when I got the paper work? Kind of irritated they wasted my time but at least they pointed me out to a post office that could do it right away.

Failed to process my change of address

Did anyone see the person holding a gun to the employee Jennifer’s head behind the counter… that’s what I thought… the answer is NO! Meaning, you choose to work there! You choose to be behind the counter! And I’m sure you get paid decently for what you do!
The attitude of the employees at this post office is unacceptable! It’s been bad for years but has gotten only worse!
Jennifer is by far the most miserable employee at this post office. I swear she makes it seem like someone is forcing her to work there and she’s held captive. If you’re so unhappy, just retire or find a new job!
Mind you, this a pretty easy job for the most part. I always try to have everything filled out completely and ready to ship, to avoid wasting time and it makes their job easier.
However, Jennifer doesn’t seem to care either way.
It’s so bad, I’ve let people go before me to avoid her Window. I try to avoid her negative miserable attitude.

They gave me the wrong receipt which gave me the wrong tracking number to give to my Amazon Marketplace customer. Wtf? How is that even possible. Hopefully my customer will receive their package because no one knows where the fuck it is. I even double checked and asked if this was the right one and one worker reassured me that there was no way it was wrong.
(There was a wrong destination and shipping type)
I decided to come back to the P.O. today because I tracked the package and it was totally wrong. I was offered no assistance nor apology for their mistake which annoyed me because I paid for a tracking number I can’t even use.

The attitude of each and every worker here this morning was so poor. It amazed me how deliberately unhelpful they were. One said «We have new carriers — they’re not very good. They misplace stuff.» And, «I should have called in sick today.»
Incompetent and rude.

I ship thousands of packages a year and spend thousands on USPS shipping. Had a priority box all taped up and ready to go with shipping label affixed. Went to drop our company’s packages off and noticed a small hole in my large priority box. Note I use priority mail and use their boxes. I went up to the clerk, whose name was HORN, «this package is all ready to go priority and didn’t notice the hole could I use a piece of priority tape to patch it, I have some at my warehouse but can’t go back to get it in time». He looked right at the roll next to him then looked me in the face and said no we don’t do that anymore. I said I only need a couple small pieces not a whole roll. He looked at me and said no. Absolutely ridiculous. I recently started shipping a lot more with Fedex and will take my business there further from now on. Awful customer service and rude, could have been handled in a much more polite manner.

Why are there so many government employees have such bad attitudes, esp. postal workers? Does the government treat them so badly that they feel like they have to take it out on customers? I have seen many times and experienced myself several times how this Tony guy, who calls himself THE ‘manager’, treat customers there. Because he is the ‘manager’, he thinks that customers should bow down to him, and just do what we’re told.
Tony, here’s some advice for you: Get your egotistic and arrogant ass off your high horse!
Your power trip status means absolutely NOTHING to us.

There is a korean lady works there is very mean and has bad attitue. She acts like the customers have to beg for her service. The manager is terrible. He is not really know what his job is. When i complain to him about his staff’s bad service and he told me that if i don’t like the service they provide. Then go somewhere else he can care less. I really don’t know how he got his manager position !!!

Omg… Does the government not treat their employees well? Came here to ship a package. The person helping was not only rude but he seemed so miserable. I’m not going to mention his name because I just feel sorry for him. It’s like everyone that works there hates their job and they take their anger out on the customers. Thank goodness I never have to ship packages or else I’ll be miserable having to come here too!

They have managed to loose yet another package and have blamed someone else for this mishap. I have had other choice but to install a surveillance camera system to monitor their deliveries in order to prove to the Post Master that his delivery man is inept. If I could give them 0 stars, I would.

STOLE OVER $ 400 FROM ME!!! (just this year)
I am a small business owner and send my orders out at this USPS every day. Every other day my mail get stolen. With out without tracking number. I am losing money because of the unreliable workers at this USPS. It is a shame and not acceptable!!! Why am i paying taxes??? To receive a bad service and lose money???
This place needs to fire the workers and hire new ones ASAP!!!

They look at you like they hate their jobs and maybe even hate their lives. Maybe I don’t blame them, having to deal with the people of Orange County and the general public. However I know they are very well paid for their little hours of operation. God forbid you have any extra questions for them outside their knowledge and you get told to look at the priority boxes and the costs. Well unfortunately I can’t pack my bedroom up in those purse sized boxes to move out of state. Smile ! Government workers, it won’t kill you I promise… Might even make you feel better. It wasn’t even busy today when I went in. At all.

Worst usps service ever! Just used their automated machine to buy $ 13 postage for my package. I needed one corner taped so I went to clerk to ask for 6 inch tape to seal it but he refused and wanted me to buy it. That’s so lame! Never will go back there again. I didn’t get the clerks name… He is a Asian male with name starts with letter «H»

Not exactly sure why the workers here are rude, I mean they do the job but that’s it. One man seems irritated when I ask about something. Just not a place to look forward to when doing mail. :/​they have a machine to send your mail though, and they accepts credit/​debit cards.

Worst Service ever. Rude workers and I have had many problems with mail being delivered. They are probably the worst group of usps carriers I have ever dealt with. Fuck Fountain Valley.
PS they maced my 8 month old german shepherd and have lost multiple packages. what a shock usps is crashing and burning

Horrendous to say the least. I ordered two keychains from an etsy vendor over two weeks ago and had been patiently waiting for it to be delivered. I got home yesterday to finally see the package and it’s torn up and run over with a big black mark on one side. Whoever was responsible tried covering up their mistake with SCOTCH TAPE and delivered and EMPTY ENVELOPE. Not only did this postal service destroy my package and deliver an empty envelope to my house, but they refused to admit ANY responsibility or look into who the driver was that delivered it. I find it severely disappointing that an empty, scotch taped envelope passed as acceptable to anybody’s eyes there, or if they even care. These workers are neglectful and insulting for delivering an empty, scotch taped envelope to my house thinking that maybe, just maybe I won’t notice.
You want quality service from people who are enthusiastic about delivering packages? Use FedEx or UPS. They’ll at least greet you with a heartwarming smile.

This post office is a CF and the staff is WHACK!
The parking lot is tight and people clearly don’t know how to maneuver this parking lot
–_​–
I came in here to get some money orders as usual but was paying with a debit card, the line was insane and only 2 registers were open! I waited about 15 minutes before an employee finally spoke up and said «the credit/​debit machine is down cash only»
Why couldn’t you have told people that from the beginning?! 15 minutes of frustration!
I’ll stick to my Orange location and HB location! –_​_​–

God this place SUCKS at scanning packages. They seem to wait and push the first scan job off onto some other location.
But then the USPS Scanning and Tracking services simply suck compared to other services. So part of the problem exists with the entire USPS tracking platform. Certainly nothing like UPS tracking where a single scan can usually be seen in 15 minutes or less.

Don’t go around 430 no parking

Quick and fast fountain valley local mail man and women service employes. From sending to receiving mail. They even get you a new passport and etc.
The people nice but lines are long. I don’t mind waiting but if want to get in and out come at a time when it’s not lunch time or closing time.