Paul W Elliott, OD

The finest service available
Complete exam, proper diagnosis and frames that fit and look good. I would never go anywhere else. I refer anybody I know to go here

I was looking to try out a new optometrist and this was the closest location that accepted my insurance. When I booked my appointment, I inquired what my out of pocket expense would be as the receptionist indicated it could be expensive for me to get a contact fitting. I told her I thought my insurance covered most of it, but I would like to know prior to coming in. Her response was that they were busy seeing patients. This was fine I told her but asked if she could get back to me in the near future. She agreed to do the research and call me back. This was a Tuesday. I heard nothing from her and called back late Friday and left a message inquiring if any progress had been made. Still heard nothing by the following Tuesday so I cancelled the appointment and went back to my old provider. If you cant provide reasonable customer service to a potential new client, I would be hesitant to see what your service would be once I was just another existing customer. No thank you.

Very helpful with the insurance benefits if you don’t know all your details. Very organized and pretty prompt with timeframes to pickup, comeback, seen at appointment time, etc. Just be careful about the up sale on glasses if new prescription only differs slightly.