Auto Bright Car Wash

I went to get my car washed before selling it, so it’d be shiny and attractive. This was early July.
A faulty conveyor belt caused me to get stuck in the middle of the car wash (terrifying! no way to contact anybody to stop the car wash. It was also 95 degrees that day and my car had overheated in the car wash, so no AC. Very scary and unpleasant), This resulted in a giant SUV being conveyed right into very tiny car. It was 2 miles an hour or whatever, nobody was hurt, obviously. But probably because of the weight disparity in the cars, this caused a deep scratch on my bumber, beneath the paint, about 2″ long. Not the end of the world, but 100% their fault. And not what I was looking for when trying to sell my car. Even if I wasn’t, I wouldn’t want a scratch like that in a New England winter. Rust central.
I took photos, talked to the attendant who said they could give me a free wash (ha) and told me to call back the next day to talk to the manager. Fast forward about 10 phone calls, emails, being told to speak to Danny, who was unavailable, then Lance, who was on vacation. I was told to go get a written estimate for the damage and text it to Lance, which I did. Lance said by text message that he’d reimburse me IF I went and got it fixed first.
1. I’m not stupid, that’s a bad idea to be out of pocket for something that you have no way of enforcing on.
2. I was trying to sell my car ASAP (hence the car wash). I didn’t have time to go handle a repair, pay for it and maybe never get that money back.
Probably I should have called my insurance. I even said they should just give me half the cost and call it a day, because I was sick of dealing with it/​them. That seemed fair to me, generous even. I was met with radio silence. By then I’d sold my car and maybe they figured that there was nothing I could do to come after them.
I like to think the best of people and not assume they’re trying to screw me. The guys I spoke to sounded friendly and apologetic on the phone, so I was hopeful this would get worked out. But so much hassle later (phone calls! emails! eventually a BBB complain, which was ignored!), the question is simply whether they ever compensated me. Nothing.
The car wash looked good! I guess if your car can handle a few scratches, the car wash itself is a good deal.

Auto detailing at Auto Bright Car Wash is very good (update: great!). Definitely above «car wash quality» auto detailing. We got the «gold» interior and exterior auto detail. They took the time to do a very good, very thorough job (inside and out), and the car turned out great. I’d go back to Auto Bright Car Wash for auto detailing without hesitation.
Update: I don’t know the name of the gentleman who worked on my car, but he clearly put his heart and soul into it. I took the time to call the manager of Auto Bright Car Wash yesterday, and tell him that. Since than, about five different people have looked at my car, and been wowed by how good it looks. A testament to the quality of work of Auto Bright Car Wash.

Wonderful! I work in downtown Framingham and it’s incredibly easy for me to stop by Auto Bright during my lunch hour or after work for a wash. I love that fact that even their basic wash includes an undercarriage wash. Prices are just right and the «frequent wash» card is a nice bonus for those who do, in fact, go there often.

I just picked up my car and wow it is amazing. They did a really thorough job. Although that freshener or shampoo is very strong. Not a bad smell but strong so keep your windows rolled down but yes good none the less.

My boyfriend’s car was beyond dirty so I took it to auto brite for a basic detail for $ 125. Forgot to take before pics, but it had gross black & brown marks all over the dashboard, doors, & chairs. Dirty chairs & mats. The whole interior was disgusting. They had their work cut out for them. Dropped it off at 6 am & got a call to pick it up at 1:30. They did a great job cleaning it up. Very happy with their work. My BF loved it.

Amazing service! $ 30 Deluxe Wash for my Equinox to get washed, vacuumed, dash, windows, and tires cleaned. Car was spotless! I didn’t give 5 stars as I had an 8am appt and had to wait an hour and a half. The place was so busy, I understand why! Highly recommend :)
This was my first time.

i have gone here to get oil change for many years at average price till last week they charged me $ 84 for oil change? they dont even tap off or check anything they didnt even vacuum inside the car the guy just sat there pretending he was doing something.
ithis is the last time i go to get oil change.

Best car wash in the area. My car comes out clean every time. They also towel dry my car after the wash. Very friendly employee’s!

Great place for detailing, superb service, ask for Darrell, he knows his stuff. I will go there again. Make sure you call first to make an appointment.

I just had my car detailed yesterday and the work they did was phenomenal!!! I have two dogs and between their dog hair and dirt, my car was a mess. They not only cleaned the entire car by cleaning and wiping down the interior, vacuuming the floors and various areas, shampooing the carpets and seats, (including the trunk), but they opened up the inside area of where my wheel is and vacuumed there as well! They were also extremely friendly and even offered me a ride to/​from my nearby home. I highly recommend Auto Bright!!!

It’s funny how you think about the price of things before and after you buy something.
I took my BMW to their auto detailing center on a recommendation, having no idea how much it costs to detail a car. At first, I thought it was a bit pricey for an auto detail, so I opted for the middle of the line silver detail. But after a winter of loading /​unloading wet ski and snowboard equipment from the back of my car, I thought I was due.
When I got my car back — the smell! It wasn’t new car smell, it was pretty much no smell at all. Other than a weird stain inside the driver armrest that I’m not sure how it got there — and I’m pretty sure it’s there to stay — my car was spotless. Seriously, I looked for spots. nothing!
Do yourself a favor and get your car detailed here.

Not only was their detail work impeccable but the price was right and the staff was extremely nice and helpful. Would recommend to anyone who loves their car!

Was happy with the detailing they did on my car and also used a nice coupon for an oil change.

I tried this place out after getting a Groupon (or something of the like). My car is akin to an office on wheels and it had become a repository for old French fries, random coins, orthodontic rubber bands, crumbs, receipts. It was a pig sty. It had low expectations when I brought the car in. My expectations were exceeded tenfold! Considering how disgusting my car was, the value was great. I now have a newer car that I vow to keep cleaner — with the help of the people at Autobright!

place is top notch! staff are friendly, car wash is quality and the oil change service is trustworthy.