Couture One Hour Tailor

Brought in a pair of children’s pants to have the pant legs thinned and tailor did a nice job BUT thought the price was a bit expensive for what was done. He only took in the leg no new hem $ 20. Plus he tried to charge extra for the 1 hour service. I called ahead and asked if I could the pants done in an hour and he said no problem and didn’t mention extra charge. Since hem was $ 9 thought the job would be closer to $ 15 at most.

Bought a dress for a special event that needed some tailoring around the waist. Last Saturday I went to Couture 1 hour Tailors and the tailor was very helpful and although I told her I didn’t need the dress until next Saturday she stated she would have it ready on Thursday. I left work early on Thursday to be able to pick it up before they close at 7p. When I arrived, no one acknowledged me. The two tailors were working with clients, but I hate when I walk into a business and they do not even acknowledge you or say «I’ll be right with you.» After 15 minutes of waiting one of the tailors came to help me. She took my ticket and was looking for my dress, which I saw hanging untouched where they marked «Thursday.» When she couldn’t find my dress, I had to point it to her where it was hanging with pins coming off its sides. She told me they tried calling me, which was obviously a lie as I have my phone with me and never got a call or a voicemail from them. But I said I would be back on Saturday morning to pick it up as I would need it on Sunday. Now it’s Saturday and I am sitting in my car. The owner advertises that they open at 9am. I arrived here 9:06. One of other tailors is standing outside the store. Unable to get in to start working. When I asked if they are opening today she said yes, but perhaps later as the owner is not here yet. So now my dress is being held hostage by a tailor who obviously doesn’t care about customer service. 20 minutes of waiting the owner finally arrived as I was sitting outside. I walked in and they didn’t even apologize or acknowledge the fact that I had been out there waiting. If you care about good customer service, don’t bother coming here.

What false advertising! So I went in to have my pants shortened, attracted to the sign that states $ 9 to shorten pants. When I showed the clerk my trousers, she announced that the $ 9 is to have the threads show on the outside! I argued that no where does the sign say that, and she attempted feebly to explain that hidden stitches are $ 10. I told her I wanted to speak to the manager. Not to lose me as a first time customer, she agreed to hem them for $ 9 and have the stitches hidden, exclaiming, «the customer is always right.» So guess what happened? When I showed up three days later, the hem was visibly on the outside, and the woman clerk (a different person this time), an almost elderly, middle aged woman with glasses and a noticeably thick foreign accent, didn’t even have the decency to say «thank you.» We transacted business in utter silence. What a scam business. I will never patronize a place that not only lies to my face, but one where the bait and switch scheme is alive and well, and the women are not uniformly friendly. I will never go there again! Can someone recommend a friendlier place that hems pants for men? Thanks everyone!

I have gone here a few times now from a fitting for a suit to simple tailoring and it’s expertly done and at a reasonable price! It’s my go-​to, won’t go anywhere else!

I had a very mixed experience here. I live in MetroWest and found this tailor after reading mostly positive reviews online. I had alterations to dress pants and tops done on two separate occasions and the work was great. The people here, however, are not the most friendly; I’m actually surprised that anyone knows the names of the women who work here since conversation is typically lacking when I drop off, pick up, or am fitted for alterations.
Most recently, I brought in a dress to have padding put into the chest. When I dropped off the dress and pads together, I was not asked to try the dress on so unsurprisingly, the pads didn’t fit properly against my body. I went back for an adjustment and this time measurements were taken. Fast forward five days to my scheduled pickup date and the work had not been done; the seamstress wanted to fit me one more time to be sure the measurements were correct, which I appreciate in concept, but I was frustrated that no one had bothered to call me in the interim to return for this additonal fitting. And since I needed the dress for an event the following week, I didn’t have the time to wait for these final adjustments to be made. What was, however, most frustrating was their reluctance to refund me the $ 12 that I had paid for the alterations to the dress in advance since the work had not yet been done. I ultimately got my money back, but will not be using this tailor again.

I love this place! The ladies who work here are very friendly and provide fast, high quality service. I’ve used them to add snaps between buttons on dress shirts (so as not to give peep shows out at work), for hemming pants, and for sewing patches on kids’ girl scout outfits. All work has been flawless, and they stay open late enough to pick stuff up after work.

The’re great at shortening Jeans (and reattaching the original bottoms too). Also I brought in a suite jacket and they did a great job of shortening the selves in very short notice too. I would recommend.

Mixed results here. I’ve taken several pants to be hemmed. Dress pants hem was $ 10. Jeans are $ 9.
On 2 occasions, I had to return pants to be hemmed again, because they were longer than the length we measured at the shop. She shortened it to the correct length at no extra charge.
I brought a suit jacket here to have the sleeves shortened, and I had to return again because the left arm was longer than the right. When I did that, I was told «sometimes people have one arm longer than the other.» (Interesting, I didn’t think my limbs were that way before I arrived here… lol) This isn’t true, as I matched the shoulders up at the seams and the sleeves did not match evenly. When I picked it up the second time, it was done correctly, and the length was the same for both arms.
Also, she removed all 4 buttons at the bottom of the arm sleeves and threw them away. Why wouldn’t she just sew them back on? The buttons were part of the suit design. I didn’t realize I’d have to ask beforehand to keep buttons. Watch out for that.
One plus for Couture is that they do quality work. I’ve been to Michael’s tailor on Rt. 9 and he charged more, yet within a month his stitching was coming undone. That hasn’t happened here.
I’m not returning, but maybe your experience will be different than mine. When they do the right measurements, the quality of work is very good.
Couture hours are Mon — Fri: 8am-​7pm, Sat: 9 – 4, and Sunday is closed.

I will be returning again :)
I brought a pair of $ 100 jeans here to be shortened. I was nervous at first but they are close to my house and the price for a hem is so affordable ($ 7) I thought I would try them out. I did not use the one hour service I dropped them off, had the woman measure my hem, and picked them up a week later. The hem job is well worth the price.
My only tiny complaint is that the stitching thread color she used on the hem is a different color (yellow) then the one one the rest of my jeans (tan). If this matters to you I suggest asking her to show you in advance which colors she has to use and pick the one you want, or bring in your own thread for her to use. No one can tell it is different. So its not a big deal.

Ok but not wow. I needed something fast for my husband so I went but you get what you pay for. If you have the time, go somewhere else.

Amazing! I was attended by Rachel and she was superb. She was working on a pair of pants that had no rush and she was able to fix them by the next day! The pants fit great. I will be coming soon to bring more. Great service

Ruined two suits… Hugo Boss red label. paid over $ 700 each. Made the mistake of taking these to this tailor. Asked to lengthen the sleeves /​½ inch. They sticked pices of poor quality cloth at the end of the sleeves and told me that i asked them to do this ??? they do not know what they are doing and on top of it dished attitude instead of admitting fault. Not to mention took over four weeks to return the suits. The suits sit in my closet now as a reminder to never use a tailor with a $ 7 sign in front of the store — at the least not this one.

These people deliver on the «one hour». I had 2 pairs of too long pants that they shortened in less than one hour one random Saturday. They did a great job, in a short amount of time, for not a lot of cash. I would return again for any alteration needs.