Prowash Laundry Center

DO NOT DO WASH AND FOLD HERE! I would give 0 if I could. Not only did it take forever to get my clothes because they couldn’t figure out how to redeem then Unilocal deal and then couldn’t do the math but wouldn’t listen to me either (I did the math quickly in my head but had to wait 30 minutes or so for them to give me the same answer). Then when I got home my boyfriend and I realized half of our stuff had been shrunk and the covered in lint/​dull looking. When you spend over 100 dollars for a service you expect to get that service done properly. My brand new dress is now a shirt my boyfriend new Brooke’s brothers shirts and sweaters I had just gotten him were shrunk along with a bunch of other clothes… Literally about $ 1000 worth of clothes ruined. Just the dam sweatshirt was worth 200 that was ruined after only one time wear. I tried calling multiple times, left a voicemail, and emailed he owner directly but yet have heard a single word. ABSOLUTELY UNPROFESSIONAL! You don’t ruin someone’s wardrobe and then ignore them. You apologize and try and to fix the situation and pay back what the customer paid for a service that not only did they not properly receive but hat ruined their clothes and then a professional/​respectful owner would also pay you for every article ruined HOWEVER this owner NEVER REPLIED OR SHOWED ANY CONCERN. Worst customer service and general cleaning company I have ever been to/​used. Absolutely will not be returning and will tell everyone I know how awful this place is at least until I get some sort of recognition of their wrong doing and a resolution. It’s sad that I need to resort to a Unilocal review in attempt to get a reply. Also I get wash and fold done all the time in Boston and have never had this issue!

Don’t go here, overpriced and slow. Refused to do «next day service» in under 48 hours. What a joke of a place. The front desk person basically tried to steal $ from us by refusing the 10% off discount clearly posted on their website. I think the lady has never used the internet before which might explain her confusion and general lack of skills or applicable knowledge of where she worked.

Fantastic wash and fold service! My washing machine broke and Pro Wash was just what I needed. Quick turn around, 24 hours, and extremely reasonable; $ 1 per pound! The folding was amazing, I had to ask if all of my clothes were included (42lbs never looked so small). Hopefully our washer will be fixed soon but if not the car is packed and ready for another drop off. Highly recommended!

They were very helpful as I brought in tons of laundry for wash and fold. There’s a 10%discount for first time customers aAns the clothes were done great in only a days turnaround. Recommended to others for sure.

Prices are a little high
$ 5.30 a wash
32 cents per 6 minutes for dryer
There are always machines open and clean. Atmosphere is clean and friendly. Their wash, dry and fold service is prompt.
The card system is a little confusing at first, but rewards more money spent with reward dollars and eliminates cumbersome quarter hunting. The staff is always ready and happy to explain the system.
Surrounded by things to do if you bored.