Rogers Insulation Specialists Co

We had our attic insulated last spring because our hvac is, unfortunately, in our attic. We suffered significant damage as a result during the last two winters. Our home was a complete renovation when we bought it. So, we hired Roger’s to install spray foam in the attic to prevent heat loss and horrible ice dams from forming and causing more damage.
Everything that could go wrong did. We have a young son, so being away from home for any period of time requires planning. It was difficult to get them to commit to a time frame. Can we be back on Monday? Well, maybe Monday, possibly Wednesday. What?
Then the individuals who vacuumed out our existing insulation not only damaged our walls, which now have to be repainted as a result, they took frequent breaks, and slept on our lawn. I wish I were kidding. Had to call supervisor, who did show up and help finish the job, but after having routine maintenance done to our furnace we found out that some of our heating ducts were crushed– so not only do we have to repaint, we may have to replace a duct, not cheap.
On top of the damage, they left a mess of insulation in our driveway. Had to call and have them come back to clean it up. It was stressful and disappointing to pay so much money and have my home violated in such a way.
We can only hope the insulation will work well enough to be worth all the damage and hassle.

I’m updating my review to reflect a recent response that I received from Rogers.
Both the office staff and installers were very friendly and professional. The work took one extra ½ day — but they were able to schedule it consecutively with the initial work.
Two follow-​up visits were cancelled due to scheduling conflicts and weather, which pissed me off and led me to leave a 3-​star review here.
One of the owners of Rogers reached out to me, apologized, and rescheduled at a convenient time for me.
Bottom line — their response to my complaint is a model of how customer service _​should_​be done, and I think that deserves 5-​stars.

Rogers insulation did an amazing job on our insulation — they were extremely friendly, helpful, professional and they did a great job!