Valvoline Instant Oil Change

For starters, this place is expensive for an oil change. But here is what really killed me. I watched workers drop my engine panel nuts as they were finishing up. Assuming that they would actually pick them up and replace, I didn’t think much about it. 200 miles down the road I checked my engine to find that they didn’t replace the nuts. They just left them on the ground. So I call the manager of the store and he told me there was nothing he could do but if I came back, he would replace them. Being on the road, then I would have to go to another shop to get them replaced. When I asked if that they were all they were going to do for their mistake and my inconvenience, he said they could give me a discount. I said that was not good enough and he said he was sorry, that’s all he could do. So I asked for his supervisors name — which he would not give to me.