Midas

My car started dying while i’m driving i took it to Midas on Mannheim the diagnosed the the problem and made me replace the battery for 340 $ the next day my car had died on the highway at 11pm and had to tow it to another mechanic and after he checked it was another problem i cam back to Midas and they were terrible they said my battery was bad anyway so they made me pay 340 $ for nothing and took my old battery that was working just fine

Shadey shadey shadey.
As a woman, I’ve never felt more taken advantage of. Went in because my vehicle failed an emissions test. They told me the canister valve needed to be replaced and it would cost $ 670. I researched the diagnostic code prior and knew going in ballpark expense with labor would be $ 295 – 325. I told them I wanted to get another estimate because theirs seemed rather high. They immeadiately lowered the estimate to $ 475. I still wanted to get another opinion.
After I left the shop, I noticed my car would shake at every stoplight… When I went to an independent auto shop, the technician informed me the vacuum hose was detached from the engine. I want to give Midas the benefit of the doubt and say it was an oversight on their part. But my gut says this was detached intentionally to get me to come back.
Long story short, I bought the new part from autozone for $ 70 and the independent shop installed it for $ 100. Don’t waste your time with these con-​artists

Con Artists. Always trying to do more «repairs» than your car needs, at rip-​off prices. Got an oil change and said I needed like $ 800 worth of repairs. I walked, and should have left it there, but when I needed a new muffler, I thought I’d stop by to see about a quote…$ 400. Ridiculous. Went two doors down to the independent muffler shop…$ 65! Con Artists… not very good ones.

Garbage service! I went in there for an oil change. I always bring my own oil cause I don’t trust what mechanics put in my car. But anyway, last time I was at Midas, I got charged $ 15 for an oil change. This time I come in I ask the guy if it’s still $ 15 then I guess the manager overheard me ask so he came out of his office and said No its $ 20. And he looked at me saying nice try buddy as if I was lying. They «checked» the system and it said i paid $ 20. If only I had the last receipt with me, I would’ve shut him up. All in all, I’m never going to a piece of sh*t midas again because they have no customer service what so ever at Franklin Park

This place doesn’t understand the meaning of professionalism. Take your business elsewhere.

I brought my car in to get a muffler replaced, along with coupons that I had printed thru the internet. Their associate, Paul, said that I didn’t need the coupons, since he would give me a «deal». After getting my car back with a bill of $ 359, I contacted Midas in Naperville, who quoted me $ 200 fully installed. I wrote Midas Corporate who referred the issue back to the GM, Rick. As to be expected, he emailed me, writing that he tried contacting me by phone (which I received no calls), and stood behind his shops pricing and business practices. I should have taken the time to read the other reviews on this site, but I expect a large business like Midas to be forthright and accommodating, especially after receiving a claim like mine. It appears that this location and it’s ongoing practice of deceiving people is not important to their GM, since it appears that he condones their practices, and does not value honest pricing and service. All I can say is «Let the Buyer Beware» at this location, and unfortunately Midas has lost my business.

Where should I start
Please confirm always that the mechanics that are working on your vehicle are ASE certified.
These guys are a bunch of jokers/​
I went in there to get my car repaired
Tie rods
Brakes
Rotors
I paid over 1200.00 and come to find out a couple days later that my tire was cracking
That the tie rods were forced screwed in –that if I has not stopped and taken it to a ASE CERTIFIED Mechanic
I would have probably been involved I an accident.
I called the manager back and to hear him say, maybe you hit a bump or something was the last straw! I let him have over the phone that I even used a few $&@:&$ words.
I’m not a violent guy, but if he were to be in front of me at that very moment, I’d rather not say.
This guy tried to undermine me and made it sound like it was my fault–
I will be paying him a visit with the part to try and get a reimbursement for
1. Tow
2. Part and labor of the tie rods
Will keep it real !!! No BS!
With a follow up!
FYI they quoted me a
Tune up– quote was 600.00 for a 4 cylinder
NEVER AGAIN–
BBB is next and so will the Village of Franklin Park.

Well my first experience here was good, but this time I’m second guessing them. I called a week ago to make an appointment to get an oil change again and whoever I talked to said I didn’t need an appointment because it was a week day and appointments are only needed on the weekends.
So today I go in to get it changed (8am on a Thursday) and the guy behind the counter said that I had to make an appointment and the next one available was at 11am. I told him that I was told appointments are only needed on weekends, he said they don’t take appointments on the weekends. WHAT?
There were 0 cars in the parking lot, and 0 people in the waiting area. Why couldn’t I just get a quick oil change? So I had to go to Jiffy Lube (which I really would have preferred not to) and had it done in 15 minutes.
The last time I went here I pretty sure the guy I dealt with was the new owner, and he seemed to really want to turn this place’s reputation around. But if his mechanics are lying (be it because of laziness) or just don’t know simple policy regarding appointments, I think it’s time he restaffs.

went here for a oil change with a groupon coupon
tried to sell me on air filter and fluid flush around $ 250, so i said no i dont have the money right now.
when i got my car back it stalled when i was pulling out of the parking lot. Also another few times it turned off when i was trying to get back. When i got back i asked the manager what they did to my car. he said they did not touch anything and he would check it out. he returned and said a part failed and needed to be replaced. I asked him again what they did because the car was fine when i pulled in. He agian tried to tell me the part failed and it would cost $ 200 to replace. I said again i dont have no money and i would have to drive it home. He said I should not try. I looked at the mechanic and he shook his head that it would be ok. So i when i got the car back out of the garage it was back to normal. I will never take my car here again.

Called in for an estimate for my brake pads and rotors (front).
They quoted me about $ 300.
My other auto place told me $ 250 but since I was in the area I asked Midas if they would price match and they did.
Took my car in, they came back and told me it wasn’t the breaks but a wheel bearing.
This cost wasn’t $ 250, but almost 500 DOLLARS!!!
I tell them to do the work knowing that I needed it done.
While I wait, I place a call to my other shop and get an estimate. They quoted me $ 280 for the same job.
I talk to the Midas manager and he says «oh, they use cheaper parts, call them and find out what company make their parts»
I called my other shop and they told me what kind of parts they would use.
Midas manager tells me it is a cheaper part (which I later found out was a lie).
Next thing he tells me is he can drop the part to the same part that the other company uses, shave off $ 40(although he was still about $ 180 more for the same job) but the warranty would only be half as long as the more expensive one.
I told him to do that.
He then comes out stating that that part wasn’t in stock and that he would upgrade me to a different part that was «a more expensive part and an UPGRADE». I say ok.
I do some research and find out that the «upgrade» was really a cheaper chinese made part that was a downgrade to what we agreed on.
I have been TOOK!!!
DO NOT GO HERE EVER! You will be upsold, pay double the price that you can pay elsewhere and feel disgusted by the time that you leave. FIND ANOTHER AUTO PLACE!!!

I made the mistake of trusting this Midas with my vehicle and would urge you not to do the same. Through the diagnosis, estimate and repair process they continually missed deadlines, would come to me with higher estimates and additional work that needed to be performed. When asked for the documentation to support their claims I was given a document that had been altered to support their claims. At the end of the day when this work was completed it needed to be corrected by other mechanics.
The store manager made claims that work was done and when asked for documentation verifying that work had been completed he gave me an altered cost estimate from a dealership. The version given to me by Midas had changed dates, invoice numbers and had an added description of work that had been performed by the dealership. The Dealership verified that the document was altered and that the original document sent to Midas was a parts quote.
The store owner did take steps to try to fix the vehicle, including a partial refund with the understanding that I would receive a vehicle with no defects stemming from the work they did. The car was returned with known defects that he indicated would «take care of themselves» with driving. After a week the car had not fixed itself and had broken down. The car was then towed to a dealership who indicated that this type of error would never fix itself, the store owner has not returned phone calls.
I am not sure what this shop has more of, incompetence or dishonesty, but am sure they are brimming with both. I would not trust a big wheel to their care, let alone a car. I would also be skeptical of any work that had been completed by this location as my experience with them consists of substandard work and fraudulent claims/​documentation.

horrible service prices and quality of work

They quoted me $ 575 to replace a starter. When I said that was ridiculous, they said they could do it for $ 100 less, which is still too much. Enough said.
I hate getting taken advantage of in auto repair places. Don’t let them do this to you!
(by the way, I ended up getting it changed for $ 200 elsewhere)