Franklin Square Veterinary Associates

I gave Franklin Square Veterinary Associates one star because he was kind enough to tell me to come right over after hearing the symptoms my cat was experiencing.
When I arrived at his office I was taken into his office with little wait time which was a blessing. My cat had been violently abused by a new groomer a few days before, her intestine had been crushed, so needless to say she was very traumatized and extremely fearful. The Veterinarian’s Assistant tried to pick up my cat from the examination table with was approximately four feet from the grown and to weigh her my cat resisted and the assistant continued to try to pick her up. My cat jumped up from a laying position to bit the assistant, which she was successful in doing so. The assistant moved away from the table as my cat was still in the air and crashed down approximately four feet from the table crushing her head on the floor. The Veterinarian witnessed the entire episode he cornered my cat with is carrier and gently kicked him into his carrying case. The Veterinarian then told me he was SORRY BUT I WOULD HAVE TO GO SEE SOMEONE ELSE AS HE WOULD NOT BE ABLE TO CARE FOR HER.
I BELEIVE A MAN WHO TAKES AN OATH TO HELP AND PROTECT ANIMALS SHOULD NOT TURN THEM AWAY. Clearly my cat was suffering and traumatized and needed assistance. I took my cat home to calm her down and for the next five days she suffered with several seizures from falling on her head. She never recovered and passed away eighteen days later. I do not blame the death of my beloved angel on the Vet at Franklin Square Veterinary, that blame is mostly on the Groomer, however, when I needed help he turned me way and as a result my beloved angel suffered with the original problem of her intestine as well as numerous seizures from the fall on her head off their table, and the lack of concern for my beloved angel.
I wanted to tell my story so no one else has to go through what I’ve gone through in these past two months.

This vet over medicated my dog and killed him. They gave me no indication that anything was wrong until I went to pick him up. He was propped up in a box and didn’t make it to the car. They had nothing to say, completely poor service. Be careful before you go here.

We have been a few more times since our first visit for emergency situations (broken tooth that involved abscess in the eye, allergic reactions, etc.). Everyone was professional and helpful on every occasion! I stand by my original recommendation. This place is great!

1 star, only because it’s a fairly nice «looking» place…
However, they pressured me to pay $ 1,000 bucks (in ADVANCE) to hook my very old & sick cat up to an IV just to find her dead the next morning. In retrospect, I’m confident that they KNEW she was a goner, but figured they’d milk me for whatever they can get knowing people generally want to do what they can for a pet in distraught times, especially one that’s been with you for almost 2 decades!!!
I don’t believe they kept an eye on her overnight! Figured for that kind of $ they’d have people monitoring things and checking on the pets. Apparently NOT! So a word to the wise, bring your sick animal to a 24 hour hospital! Not these crooks! Good thing she didn’t hang on for another day «in their care» because it would have been DOUBLE! (2 GRAND!). Guess I sort of got off lucky!
Also, they had the nerve to charge an exorbitant amount of $ for a «Communal» burial, which just means incinerated with a bunch of other dead animals if they even bother to do that! Who knows?!? When I brought this up to the owner, she fought with me saying how it’s exactly what they’re charged to dispose of the animal and it exactly what they’re charged; they make no profit. That’s total BS because I had another cat that had to be put down (the other place I went to didn’t pressure me in to any ridiculous costly heroic procedures) and the proper «Communal» burial charges were considerably less expensive! So people, please do yourself a favor & shop around unless you have $ to burn & you don’t mind less than stellar care when your pet is staying with them with their life on the line! They aren’t the only place around!

Great veterinarians. Have used them for 5+ years

Excellent vet and service. A+++ Best and most compassionate vets in the area. I used them for over a decade. You will not be sorry.