McKays Mill Animal Hospital

I haven’t personally taken my pets to this vet, but I did pick up someone else’s pet from here. I just have to say that the animal hospital was very clean and welcoming. The staff were friendly and caring towards the animals. I was impressed with their late hours and the parking was easy and abundant. My only surprise was that the bills were a bit high, not high for the Franklin/​Brentwood area, but overall, it was. I think boarding is $ 25/​day which adds up quick if you have multiple pets and are doing more than a week at a time. And I guess, its ok if its just one pet for 3 – 4 days, but boy can it add up quick. And for a simple skin infection, they do choose the more expensive meds when there are other choices just as effective but much, much cheaper. In all fairness to the business, it is an animal hospital as opposed to a vet’s office, so I guess a higher rate should be expected and if money isn’t an issue, you would know that they are gonna take great care of your pets.

We’ve been through almost every scenario with the staff at McKays Mill Animal Hospital and our pups. They’ve always been compassionate, patient, and great about explaining what’s going on, while listening to our concerns. We were referred to Dr. Bowling, who is awesome, but Dr. Merrell and Dr. Moore are exceptional as well. It doesn’t matter who is in on what day, I’m always confident that our dogs are getting the best care available.

McKays Mill Animal hospital is the best I have ever experienced. The whole staff is simply excellent. My pets have been seeing Dr Bowling for years. They recently guided me through the passing of my cat Tito, and I am just blown away by the care and compassion they showed my family and I. I don’t know where I would be without all those that cared so much.

Dr. Kimberley Merrell has to be the most compassionate, Kind, knowledgeable and best animal Dr in the country. The ENTIRE staff is so caring and nice and have given me and my sisters animals the best care they ever received. When we had to put my cat down, we received a card signed by every single employee with a note from each to say how sorry they were my cat died. Unbelievable people, Great CARE for any pet and I would never go anywhere else. If you love your pets, you won’t find better care.

Great place! Both docs as well as the staff are excellent and very caring. I would not take my pets anywhere else!