Service King Collision Repair of Franklin

These guys were great! Like the other reviewer, I had a messed up front bumper and slashed back tire. I was not thrilled to hear that Service king estimated that it would take 10 days to fix all of it, but it only took them 3 days. The service was so fast! And they did an amazing job! My car honestly looks better now than it did right before the accident. The bumper is brand new and they even vacuumed and cleaned up my car and put any crap I had in my car in my trunk so it looked pretty much brand new. It was beautiful inside and out. The repair guy and woman at the front were so friendly and helpful. Before they started repairs, they even let me go in the back to remove some items I forgot in my car. They also kept me updated on every step they took. When I came to pickup my car, I had no idea that there was a $ 500 deductible but they were really patient and explained things and were nice throughout the whole situation. They really did everything right. The receipt also itemized everything they did to the car and the repair technician came out to explain things and ask if I had any questions. They also worked directly with my insurance company so I didn’t have to do any coordinating. It was a very easy, headache– free experience. I definitely recommend these guys.

I took my car into service king in October after hitting a deer. I had to have the front bumper cover worked on the front fender replaced and some wheel damage repaired. After having my car for a week I had to take it back because of shoddy workmanship. They gave it back to me again and I had to take the car back yet a second time because the work was below standard. Got my car back a third time and there still issues with the repair work but I’ve given up dealing with these. I would avoid service king at all costs!