Quick note, really dislike giving bad reviews but after going back twice to fix it from my first appointment, three times and still not fixed is just ridiculous! Color desired: Dark brown with a hint of violet 1st color received: Dark tips(no color pulled thru) and very very light roots, lighter than my natural color?(granted, they went off a formula from previous hair dresser that obviously wasn’t what i asked for). and… boy did my scalp HURT!!! Did we use bleach? 2nd color received: Much closer to what I asked for but not dark brown enough, even looks a bit redish? nooooo red, fades way too quick! 3rd final color received: Dark brown(great color tone) but NOVIOLET!!! Brittany W is a fantastic person, super warm, funny, personable, beautiful, kind & helpful. Unfortunately I have a three-strike policy. I will go somewhere else, and would recommend you do the same. Also this studio was recommended to me on a FB group because my husband & I just moved here. Someone else on my post/recommendations mentioned the same exact thing happened to her. BEWARE! NOTRECOMMEND :(