Valley Taxi

Highly unprofessional and honestly shocked they are running an actual business. Not only did they overcharge us twice the normal rate, the driver tried to claim we shorted him $ 20 on a ride from Mary Jane to town which he made $ 288 round trip for a group of 12. We tried to contact the company the next day and they were rude and combative. DO NOT USE THIS COMPANY. Even if you can’t find another ride, you’re better off staying in that night.

Driver picked me up from Ullrs late on a Friday night and drove me back to my ranch for a very fair price. Because the bar was packed, we waited for a bit for other potential passengers headed toward Fraser. I didn’t mind because it’s more efficient.
He was very friendly and I’m glad there’s a taxi service in the valley.

I was in Fraser for my birthday this year and I called them to be safe and make sure I don’t drink and drive, they brought us to the pub and everything was great, we later requested a pick up from the Library (bar) around 1 am, they picked us up and everything was great. However, I left my phone in the van and when I called the next morning they said they hadn’t found anything yet, I continued to call periodically within the few weeks and they continued to say they hadn’t found anything. Less that three weeks after my birthday I received a phone call from a phone repair man in Winter Park saying that someone from Valley Taxi had sold an iPhone 6 to him because no one had called on it asking for it for over a month, he was able to use my sim card and find that it was mine. To get it back I had to give him the same amount of money that he bought it for AND pay for shipping (I live in Boulder), I also had to buy a new phone because of their lying telling me they didn’t have my phone. It was very upsetting and discouraging. I would not recommend them unless you want your things stolen.

I would not count on them. I get the feeling it’s a ski bum with a van that only answers e-​mails and phone calls when it’s convenient for him /​them. Scheduling 24 hours plus ahead of time, per their website, means nothing. The agent is rude and told me that you need to schedule three months ahead. Maybe some day Über will operate in Winter Park. Until then… good luck.

I am so glad Valley Taxi is in the area. You do not want to drink and drive in this Valley. I love to enjoy dinner out and have a few glasses of wine and appreciate there is a taxi service. I use Valley Taxi most when we go out late in the evenings. After 11pm your establishment will call the taxi for you, they will let you know when your taxi has arrived. It’s only $ 7 a person from Winter Park to Fraser after 11pm. Way cheaper than a DUI! I have never had a problem and will continue to use Valley Taxi. They have always gotten me home safe and sound. Like Vail has the drunk bus– Winter Park has the drunk taxi:) We have some stories!
My only complaint is they are closed during mud season– not great when you live here year round.

We used your service in the morning from Beaver Village Condos to the Amtrak Station. We really did almost miss our train.
I emailed the previous day and then I called the previous evening and left a message. No response.
I called at 8:30am on the day of and was told sure, 9:30am pick up.
Our driver, Jason?, showed up at 2 minutes to 10, after the train had already passed our condo. He was very polite and helpful, but we were all extremely worried we would miss our train. We made it, got out of the car as the conductor screamed «All Aboard». We had to run with all our luggage to our car.
If you do not take reservations for the morning hours… please state so on your website. If you do not really respond within 24 hours to an email, don’t say that you do!
I would absolutely never recommend anyone relying on your service to get them to the train station or anywhere else at an exact time.
I appreciate all the trouble your driver went through that morning for us and how many times he broke the law. But that was simple uncalled for. I emailed you the previous day, I called the previous evening and left a message. I called at 8:30am on the day of… and was never told there would be a problem.
I would recommend the bus system in Winter Park over your taxi service. The bus is very prompt and regular.

Service was so bad I would not rate it but if I am going to post this I am forced to give it a «1 star». A friend and I went to dinner at an area restaurant. The pick up service was timely however, we could not give them a designated pick up time. We were told to call 30 minutes prior to when we wanted to leave. While that sounds all well and good, NO ONE ANSWERS THE PHONE! The restaurant called 7 times and no answer! Finally got an answer and was told it would be 20 –30 minutes. UNACCEPTABLE as we were waiting 45 minutes for someone to answer the phone!
Stay local and avoid this insanity unless you have unlimited time to spare.
WORST SERVICE EVER IN THE VALLEY!

Valley Taxi is a complete joke. No service during the summer months except Friday and Saturday nights. If you are fortunate enough to need them on a day they are actually open be prepared to wait. I called six times over the span of 25 minutes before anyone even answered the phone. I was told it would be 15 minutes, it was another hour before the cab even showed. They also have flat rate pricing which I have no idea how that’s legal. If you have a large party it could cost you 30 dollars to go from winter park to Fraser. Unfortunately if you don’t want to drink and drive this is the only choice in town. Their customer service model is built on the fact they have a monopoly.

So I was out celebrating a friends engagement in Winter Park and decided I wanted to take a taxi to my home the night of January 5^th 2013. After the cab driver dropped most everyone off he asked me where I needed to go. I live in Tabernash and when I told him where I needed to go, he refused to bring me home (a five minute drive from where he left me). I begged and pleaded with him and even told him that I would tip really well. He still refused me a ride, he was not willing to budge no matter what even if it meant an extra $ 20+ in his pocket. He was a total a-​hole! I am a local/​homeowner female who works in the service industry both bartending and wedding planning/​event design. I have given this company plenty of business over time through both jobs to ensure people a safe ride home. I now completely regret ever giving their number out. After being refused a ride home and being dropped off on the side of highway 40 in the Fraser flats at 2 AM in the morning (where coyotes and other random critters thrive and it being FREEZING cold) I will NEVER EVER recommend this service to ANYONE ever again. If you are staying in town for an extended period of time I would highly recommend taking the shuttle provided by the resort or «The Link» which is a free service that will take you anywhere in the Winter Park/​Fraser area and can be reached at (970) 726‑4163 till 11 PM. At least with them you are guaranteed a ride to where you need to go without being left to the Colorado elements at 2 AM in the morning. Thanks to the kind man who picked me up as I had to HITCH HIKE the rest of the way home. No thanks to Valley Taxi. You guys are TERRIBLE! Everyone I have told this story to is completely appalled by your lack of service mind you civil duty of making sure a young lady (willing to pay and tip well) makes it home.
K