I found Mark via Unilocal and totally recommend him. I chose him because he is a Veteran and active reservist — helping a fellow brother-in-arms and I was not disappointed. I bought a new home and wanted it to be rekeyed. He came to the house at the appointment time; he had all the tools and was ready to go; but I was not. I could not find the keys for the locks to be rekeyed. He was able to rekey two of the locks, but needed the key for the last lock(it was an old lock); he ran out to the store and bought a new lock for me and rekeyed it. Amazing customer service. I called around for prices and he was a few dollars more than another guy, but that is the only negative I can think of; Mark is all positives.