Clustered Spires Pastry Shop

I wish I could give this place more stars. I have ordered 5 cakes from them, one being my wedding cake. When we ordered the wedding cake, it was our first experience with CSB. Of all of the places we tried around Frederick, CSB gave us the best tasting experience. We had some specific design ideas and they were no problem. Our cake was beautiful and delicious! Since then I have ordered several cakes for birthdays and special events. Each cake was perfect. They go above and beyond what I ask. I am always surprised how beautiful they are. I have never had any issue with a cake «falling apart» and the last cake I ordered had to survive an hour drive home and then another hour drive to the party. We even had to store it for a couple days before it was to be eaten. The cake was still moist and delicious. I live an hour away now and I still drive down to get my cakes from CSB. So much better than getting a cheap sugar packed cake from th grocery store. I have never had an issue with customer service either. They are always friendly and helpful.

At Easter my parents served a chocolate cheese cake that was the best I have ever tasted. I asked where they got it and they said Clustered Spires Pastry. So, it was my husbands birthday recently and I thought I would order a cake to see if it was equally as wonderful. It was!
My husband likes fishing so it was decorated with a fish underwater theme. I wish I could add a picture so you can see how great it looked. But, not only were the decorations outstanding so was the taste. I ordered half chocolate and half yellow. Sometimes chocolate cake can be a little dry. This was perfect. It was very moist. I ordered the «not so sweet» icing. It was great. Very smooth tasting with just the right sweetness. I couldn’t be happier.
We have a graduation coming up soon and there is no doubt in my mind where I will be getting the cake!

I was VERY disappointed in the service and the cake I got from here. I should have turned around and left when I got the arrogant vibe from this baker. WHAT A DISAPPOINTMENT!!!
I asked her (the owner) to make a cake for my father in law’s birthday event. I chose the cake and asked her to make it a two layer cake. She gave me a timeframe to come by and pick it up because she’d be in the bakery at that time awaiting another customer to pick up a cake. Well when I got there, she wasn’t finished with my cake and was still working on it. I found it kind of strange that she wasn’t finished and waited till the last minute, but I let it go. Then she told me that she decided to make it a three layer cake… and supposidly «didn’t charge me for the extra layer.» Ok… fine. I was running late for our birthday surprise party so I payed and left. When I got home which was just a simple 3 mile drive, the cake was all dismantled and had fallen apart!!! I was horrified!!!
When I called her, she told me that it was MY FAULT that the cake had dismantled. That she didn’t recommend the layers but because I had wanted layers, having a dismantled cake was bound to happen. I was SO angry that she tried to turn this around on me… I asked for a two layer cake and SHE was the one that made the decision to make it a three layer cake. Then she blamed me because it wasn’t settled and said that a car ride was going to dismantle it.
First of all, why in the world would you sell a «SPECIAL OCCASION» cake to a customer that you knew would ruin with a simple car ride home… secondly, if you’re the one that made the decision to put in an extra layer, why would you blame the customer for that? And lastly, why would you wait until the last minute to bake a cake and not even give it time to settle — knowing it needed time to settle so it wouldn’t dismantle. Why would you be so cheap and rude to knowingly sell me a $ 50 cake knowing it was going to be ruined by the time I got home.
Needless to say, she ruined my father in law’s birthday. She didn’t apologize, she didn’t offer a return, she didn’t offer anything. Nothing out of her mouth was kind and to the last minute she was arrogant about the whole situation.
We didn’t have a cake for our 30 some guests, but we definitely told them NOT TO GO TO CLUSTERED SPIRES.
If I could, I’d give them ZERO stars — they ruined our special occasion, they’re unprofessional and they don’t care about their customers!!!