Marble Slab Creamery

If you like ice cream soup, this is the place for you. Horrible customer service. Don’t waste your money or time.

Went in a 9:25 hours open till 10 and the doors were open. When he went in they said they weren’t open (very rudely). So 1 star for you marble slab. If I could I’d leave none

Only 2 guys working on the hottest day since last summer. Super slow. @management do better.

I’ll start by saying that the ice cream is good. Even the customer eating area is clean. That’s where it ends.
From the minute we got there it was there that we were nothing but an annoyance to them. I finally made first contact and ordered while they proceeded to eat sample after sample in front of me – while making my order. At this point I noticed how unclean everything behind the counter was.
My husband tried to make conversation to be responded with rude sarcasm. I watched this happen to two other customers.
TLDR: Good ice cream but dirty and rude.

Friendly and welcoming staff with a variety of ice cream flavors. Tried the cookie dough drizzle which was out of this world. Prices were a little high but I expected it knowing it was a creamery and not a typical ice cream place. Definitely would go back to try some other flavors. We also got a rewards card and every $ 50 you spend you get $ 5 off.

Waste of money, got small cup, girl didn’t know how to use slab icecream melted when I got it and I mentioned it and she didn’t care or respond. I had literally 5 bites in a cup for over $ 5 so $ 1 a bite ridiculous an icecream tasteless. Service was awful too, young girls not interested in even working and eating on floor too.

Basically flavorless. Well, not completely — my strawberry milkshake and my father-in-law’s vanilla milkshake tasted like milk. Just milk. And were about as thick. Skip this place.

To clarify, I have had ice cream in this place before and it is «okay.» Nothing special to write home about. My issue today was I went in with a coupon for «buy one get one.» We bought a coupon book and it was my impression that merchants that were in the book were actually cooperating with the spirit of the coupons. So I told the «owner» that I had the coupon, and his answer was that i needed «two people.» My jaw almost hit the floor. I said that I’ve never heard of such a thing and he said that he’s the owner and he makes the rules. I told him that’s something he probably should’ve had on the coupon because it didn’t say it anywhere. He said that they can’t put everything on the coupon. That is true, but I think that’s a pretty big deal, though. I told him I didn’t get any static from COLDSTONE and other ice cream places in the area. He just got one of those «Hmmm» looks on his face. Needless to say I will not be back. I was actually going to sit in their place and eat both. Not sure why he cares if there are two people or not. If I bring a stranger in to just stand there to order two for myself, what’s the difference between that and getting two for myself? At any rate, COLDSTONE is MUCH better ice cream anyway. This guy keeps doing this nonsense and he’ll be out of business in no time. What a rookie.

Good location, friendly staff, but the product is outrageously priced. A very small kid’s scoop is $ 4.50!!! The Starbucks of ice cream…

It’s all about the sweet cream ice cream. I haven’t seen just sweet cream ice cream at all in CA so when I saw it here, I absolutely had to give it a try. I ordered it with cookie dough mashed in there and wow, it’s so good! I’m pretty much going to be coming back again for seconds and I can already see this happening.
Side note: I was disappointed to hear that the manager took away the tip jar. These are kids probably earning minimum wage I mean seriously. If you’re going to take away the tip jar, pay them more per hour.

The good: pleasant staff, variety of flavors and toppings, and convenient location right next to the Regal Cinema.
The bad: my dark chocolate ice cream was horrible. Tasted more like «dairy dessert» than real ice cream. At least they were generous with the sprinkles. Took a bite of my friend’s cheesecake ice cream that he didn’t like and it was gross (but I’m sure there’s someone out there that will like it).

Got a birthday cake from here and was very disappointed. Asked for banana and peanut butter cups mixed with vanilla ice cream; and found a whole banana with a very small amount of peanut butter cup.
None of it was mixed in and they did not included Reece’s pieces around the outside of the cake as requested.
The other strange thing about this ice cream cake is that they make it with a cake base. It ends up ruining the entire thing with how dry and weird of a consistency that it is.
I was real disappointed, especially for the cost.

My favorite flavor is the raspberry sorbet. Worth the $ 3.70 for the smallest size they have. Friendly staff. Great location with several other shops and restaurants to choose from. Highly recommend this dessert restaurant.